In-Demand Customer service team lead Jobs in Gold Coast Qld

ICT Business Development Manager
RR Business Solutions Pty Ltd T/a Skyline Infotech Services —Surfers Paradise QLD
- $80,000 - $95,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick Apply
ICT Business Analyst
Tequila Sunrise Hostel —Gold Coast QLD
- $75,000 - $85,000 a year
- Full-time
- Hospitality
- Spanish
- ERP systems
Quick Apply
Full Time Assistant Store Manager | Angus & Coote Pacific Fair
Angus & Coote —Broadbeach QLD
- Full-time
- Supervising experience
- Leadership
- Employee discount
Quick Apply
Platypus Assistant Store Manager - Surfers Paradise
Platypus —Surfers Paradise QLD
- Part-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
Full Time 2IC - Surfers Paradise
Universal Store —Surfers Paradise QLD
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
Flat Pack Assembler
Assembly Magic Gold Coast —Gold Coast QLD
- $300 - $500 a day
- Sales
- English
- Assembly
- Profit sharing
- On-the-job training
Quick Apply
Centre Sales Representative - Gold Coast
Pirtek —Gold Coast QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Store Manager
Hero Sushi —Gold Coast QLD
- $31.80 an hour
- Overtime
- Hospitality
- CPR Certification
- Cooking
Quick Apply
10d
Assistant Venue Manager
Funlab —Surfers Paradise QLD
- $72,000 - $80,000 a year
- Weekend availability
- Management
- Communication skills
- Employee assistance program
Cafe Manager
Mark Daniel's Patisserie —Robina QLD
- $30 - $40 an hour
- Full-time
- Management
- Organisational skills
- In-person
- Employee discount
Quick Apply
Sales Manager New & Used Vehicles
Peter Warren Automotive Holdings —Tweed Heads NSW
- Full-time
- Management
- Sales
- Customer service
- Employee discount
Platypus Assistant Store Manager - Pacific Fair
Platypus —Broadbeach QLD
- Full-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
14d
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
Customer Service Manager
Woolworths Supermarkets —Broadbeach QLD
- Full-time
- Customer service
- Leadership
- Communication skills
- Parental leave
Duty Manager - Full time and Part Time
Southport RSL Memorial Club Inc —Southport QLD
- $57,720.78 - $84,866.24 a year
- Part-time
- Hospitality
- CPR Certification
- Management
- Opportunities for advancement
Quick Apply
11d
At Your Service Manager (Front Office)
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Management
- Recruiting
Business Development Manager
Haymes Paint —Gold Coast QLD
- Full-time
- CRM software
- Salesforce
Vice President – Visy Logistics
Visy —Gold Coast QLD
- Full-time
Group Hotel Services Manager
Infinite Aged Care —Gold Coast QLD
- Full-time
- Management
- Leadership
- Communication skills
- Employee assistance program
- Gym membership
Retail Store Manager
Golden Goose Australia Pty Ltd —Broadbeach QLD
- $85,000 - $90,000 a year
- Part-time
- Management
- Sales
- Customer service
Quick Apply
4d

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ICT Business Development Manager

RR Business Solutions Pty Ltd T/a Skyline Infotech Services
Surfers Paradise QLD

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year

Benefits

Visa sponsorship

Qualifications

CRM software
Management
Sales
Sales management
ERP systems
Lead generation
Microsoft Office
Business development
Analysis skills
Agile
Communication skills
Negotiation
Technology sales

Full Job Description

ICT Business Development ManagerAbout the Company

Skyline Infotech Services is a growing IT consulting and digital solutions provider specialising in business process optimisation, systems implementation, managed technology services and digital transformation.

We partner with organisations to identify operational challenges and deliver tailored ICT solutions that improve efficiency, governance, productivity and service delivery.

About the Role

We are seeking an experienced ICT Business Development Manager to lead business development activities, expand our client portfolio and drive the growth of Skyline Infotech Services’ ICT consulting and digital solutions offerings.

The successful candidate will identify new business opportunities, develop relationships with prospective and existing clients, assess client technology requirements and coordinate the preparation of commercially viable ICT solutions.

This role requires a strong understanding of the ICT services market, consultative selling, account development and the commercial application of technology solutions.

Key Responsibilities

Develop and implement business development strategies for the company’s ICT consulting, systems implementation and digital transformation services.
Identify and pursue new business opportunities across target industries and market sectors.
Research market conditions, emerging technology trends, competitors and prospective client requirements.
Establish and maintain relationships with prospective clients, existing customers, strategic partners and key industry stakeholders.
Engage with clients to understand their operational, commercial and technology requirements.
Work with technical consultants, solution architects and project teams to develop suitable ICT service offerings and solution proposals.
Prepare and present business proposals, capability statements, tenders, quotations and client presentations.
Negotiate commercial terms, service arrangements and contractual requirements with clients.
Manage the business development pipeline from initial lead generation through to proposal, negotiation and client onboarding.
Develop account growth strategies for existing clients, including cross-selling and identifying opportunities for additional ICT services.
Establish sales targets, revenue objectives and business development performance indicators.
Monitor sales performance, conversion rates, market activity and business development outcomes.
Maintain accurate records of client interactions, opportunities, proposals and sales activities using CRM and reporting systems.
Represent Skyline Infotech Services at client meetings, networking events, industry forums and business development activities.
Collaborate with management to support pricing strategies, service development and broader organisational growth objectives.
Provide regular reports and recommendations to senior management regarding market opportunities, client feedback and business development performance.

Skills and ExperienceEssential

Demonstrated experience in ICT business development, technology sales, account management or commercial development.
Strong understanding of ICT consulting, digital solutions, systems implementation, managed services or technology transformation projects.
Proven ability to identify business opportunities and develop new client relationships.
Experience managing the complete business development lifecycle, including lead generation, client engagement, proposal preparation, negotiation and conversion.
Strong consultative selling and solution-development capability.
Demonstrated experience preparing proposals, tenders, quotations, presentations and commercial documentation.
Excellent stakeholder-management, communication, presentation and negotiation skills.
Strong commercial awareness and ability to understand client operational and technology requirements.
Ability to collaborate effectively with technical specialists, consultants, project managers and senior management.
Proficiency in CRM platforms, Microsoft Office, reporting systems and business-development tools.
Strong analytical, organisational and problem-solving skills.

Desirable

Experience in ICT consulting, ERP systems, cloud services, workflow automation, cybersecurity, managed services or digital transformation.
Existing professional networks within relevant commercial or government sectors.
Experience responding to formal tenders, requests for proposals and procurement opportunities.
Knowledge of government or corporate procurement processes.
Familiarity with Agile, hybrid or technology project-delivery methodologies.
Relevant qualifications in information technology, business, marketing, commerce or a related discipline.

Benefits

Opportunity to lead business development activities within a growing ICT consulting and digital solutions company.
Exposure to a diverse range of ICT, automation and digital transformation projects.
Collaborative working environment focused on innovation, commercial growth and client outcomes.
Flexible work arrangements, including hybrid working options where appropriate.
Professional development and ongoing opportunities to expand industry and technology knowledge.
Opportunity to contribute directly to the company’s market strategy and long-term growth.
An inclusive workplace that values diversity, initiative and continuous improvement.

How to Apply

To express your interest, please submit your application through SEEK, including your current résumé and a cover letter outlining your relevant ICT business development experience.

Visa sponsorship may be considered for a suitably qualified and experienced candidate who meets all eligibility requirements.

Pay: $80,000.00 – $95,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer service team lead jobs in gold coast qld

ICT Business Development Manager

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Full Time Assistant Store Manager | Angus & Coote Pacific Fair

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Full Time 2IC - Surfers Paradise

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Cafe Manager

Sales Manager New & Used Vehicles

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I want to receive the latest job alert for customer service team lead in gold coast qld

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