In-Demand Customer service technician Jobs in Glenroy, Vic

Desktop & Network Support
Rextechnologies pty. limited. —Melbourne VIC
- From $29.95 an hour
- Weekend availability
- Customer service
- Microsoft Office
Quick Apply
10d
Service Planner | Campbellfield
Rentokil Initial —Campbellfield VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
IT Support Technician
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $6,426 a month
- Full-time
- Azure
- Customer service
- In-person
- Health insurance
- Dental insurance
Quick Apply
Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Communication skills
Caravan Pre-delivery Technician
Crusader Caravans RV Melbourne —Campbellfield VIC
- $28 - $35 an hour
- Full-time
- Customer service
- Maintenance
- Forklift
Quick Apply
Customer Field Technician
NBN Co —Melbourne VIC
- Full-time
- Plumbing
- Power tools
- Construction experience
- Parental leave
IT Support Technician - Support Helpdesk
Beyond the Box —Essendon VIC
- Remote
- Experience working with children
- Communication skills
HVAC Technician
Ready Set Trades PTY LTD —Campbellfield VIC
- From $50 an hour
- Overtime
- HVAC
- In-person
- Communication skills
- Fuel card
Quick Apply
14d
Service Advisor
Velocity Truck Centre —Somerton VIC
- Full-time
- Employee assistance program
4d
Systems Test Engineer
Pavan Enterprises Pty Ltd —Wollert VIC
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Trainee/Qualified Pest Control Technician | Multiple Locations
Rentokil Initial —Melbourne VIC
- Full-time
- Customer service
- Fuel card
- Employee assistance program
Quick Apply
Field Service Technician
First Response Dental Pty Ltd —Melbourne VIC
- $75,000 - $95,000 a year
- Full-time
Quick Apply
Desktop Support Technician
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $27 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
RME Graduate Engineer manager, Reliability Maintenance Engineering
Amazon Commercial Services Pty Ltd —Ravenhall VIC
- Full-time
- Bachelor's degree
- Communication skills
Apple Service Repair Technician
Beyond the Box —Essendon VIC
- Computer skills
- Communication skills
Field Installer Repairer - Melbourne
Telstra —Melbourne VIC
- 8 hour shift
- Parental leave
National Service Operations Coordinator
Sealed Air —Fawkner VIC
- Microsoft Excel
- Customer service
- ERP systems
13d
Workshop Supervisor - West-Trans Service(VIC)
WEST-TRANS EQUIPMENT —Sunshine VIC
- Full-time
- Leadership
- Communication skills
Quick Apply
L2 Field Services Technician - CBD, Parkville & Tullamarine, VIC
Hemmersbach GmbH & Co. KG —Melbourne VIC
- Full-time
- Management
- Customer service
- IT

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Desktop & Network Support

Rextechnologies pty. limited.
Melbourne VIC

Quick Apply

Job Details

Subcontract | Casual | Freelance
From $29.95 an hour
10 days ago

Qualifications

Desktop support
SCCM
Customer service
Microsoft Office
Network support
ServiceNow

Full Job Description

About the job:

Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference.

ABOUT US: -

Rex Technologies, is a leading IT Managed and infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction – all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide.

Our URL: - https://www.rextechnologies.com.au

JOB DESCRIPTION: - Desktop Support Engineer

Roles & responsibilities:

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Required Technical Skills- Ticketing Systems – ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.

Functions include:

· Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

· Excellent communication relationship-building and internal customer service skills

· Willing to work off-hours and weekends when required for projects or emergency support.

· Provide first level contact and problem resolution for customer issues.

· Work with Third Party Vendors to remediate complex AV issues as needed.

· Provide timely communication on issue status and resolution.

· Maintain ticket updates for all reported incidents.

· Install, upgrade, support and troubleshoot Windows 11, Windows 10 and Microsoft Office 2019, 2021 and 365, Cisco Jabber, another authorized desktop application.

· Should have basic knowledge of Mac operating system, to support Apple pc users.

· Install, upgrade, support and troubleshoot for printers, computer hardware.

· Performs general preventative maintenance tasks on computers, laptops, printers.

· Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

· Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

· Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

· This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

· Provide L1 – L2 support to non‐network attached printers.

Job Types: Casual, Freelance

Pay: From $29.95 per hour

Application Question(s):

Are you available for Freelance Job based on tickets.

Experience:

Desktop support: 1 year (Required)
Network support: 1 year (Required)

Work Authorisation:

Australia (Required)

Location:

Melbourne VIC (Required)

Work Location: On the road

Quick Apply

Refine Your Search

customer service technician jobs in glenroy, vic

Desktop & Network Support

Service Planner | Campbellfield

IT Support Technician

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne

Caravan Pre-delivery Technician

Customer Field Technician

IT Support Technician - Support Helpdesk

HVAC Technician

Service Advisor

Systems Test Engineer

Trainee/Qualified Pest Control Technician | Multiple Locations

Field Service Technician

Desktop Support Technician

Field Computer/IT Technician

RME Graduate Engineer manager, Reliability Maintenance Engineering

Apple Service Repair Technician

Field Installer Repairer - Melbourne

National Service Operations Coordinator

Workshop Supervisor - West-Trans Service(VIC)

L2 Field Services Technician - CBD, Parkville & Tullamarine, VIC

I want to receive the latest job alert for customer service technician in glenroy, vic

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