In-Demand Lead engineer Jobs in Frenchs Forest, Nsw

Senior Manager - Customer Support (Service Delivery)
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Bachelor's degree
Quick Apply
Project Manager
Greenstone Financial Services —Norwest NSW
- Temporary
- PMP
- AWS
- Financial services
- Travel reimbursement
- Free food
Quick Apply
7d
Construction Manager
Building Partners —Paddington NSW
- $80,000 - $90,000 a year
- Full-time
- English
- Education
- Bachelor's degree
Quick Apply
CWS Field Service Manager
KION Group AG —Belrose NSW
- Full-time
- Leadership
- Health insurance
- Parental leave
Group Engineering Manager - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- AI
- Leadership
- Parental leave
Quick Apply
IT Operations Manager
Gridsight —Kensington NSW
- $2,500 a month
- Full-time
- Hybrid work
- Management
Quick Apply
13d
Manager, Technical Solutions
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
2027 DXC Technology Graduate Program Australia
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
- AI
Head of Customer Education
Heidi —Sydney NSW
- Full-time
- Remote
- Communication skills
- Work from home
- Parental leave
Senior Project Manager APAC
Aptitude Software —Sydney NSW
- Hybrid work
- PMP
- In-person
- Health insurance
- Parental leave
Head of Implementation
Heidi —Sydney NSW
- Full-time
- Hybrid work
- AI
- Work from home
- Parental leave
EUC Engineer
APM Group —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
Quick Apply
Senior Mobile (Kotlin/Swift) Developer - iOS/Android
Reapit ANZ —Sydney NSW
- Contract
- Hybrid work
- Computer Science
- Engineering
- Systems design
Quick Apply
Senior Project Manager
Safran —Sydney NSW
- Full-time
- Customer service
- Engineering
- Bachelor's degree
Senior/Principal Forward Deployed Engineer
Salesforce —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- DevOps
Engineering Manager - Multiple Roles
Xero —Sydney NSW
- Full-time
- Hybrid work
- Systems design
- AI
- Work from home
Estimating Specialist
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Leadership
- Communication skills
8d
Project Manager
Veridapt —Chatswood NSW
- Hybrid work
- Management
- Microsoft Office
- Electrical experience
- Parental leave
- Employee assistance program
Chief Operating Officer
Advanced Navigation —Sydney NSW
- Management
- Engineering
- Master's degree
Duck Creek Delivery Lead / Scrum Master
Cognizant —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Software development
- Agile
11d

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Senior Manager - Customer Support (Service Delivery)

BEUMER Group -
Belrose NSW

Quick Apply

Job Details

Full-time

Qualifications

ITIL Certification
Mechanical Engineering
Logistics
Bachelor's degree
Materials handling
Lean Six Sigma Certification

Full Job Description

Company Description

Conveying, loading, palletising, packing, sorting and distributing - BEUMER Group develops and produces technically leading intralogistics systems for the global market. Our employees are characterised by excellent know-how and a strong will to consistently develop themselves further. We do our utmost to promote this claim: within the framework of a family-like cooperation characterised by high mutual esteem and a culture of trust that creates stability and security. Our common goal: to implement outstanding and innovative projects worldwide.

Job Description

At BEUMER Group, we deliver innovative automated systems that keep airports, logistics operations, and critical supply chains moving. We are seeking an experienced and technically capable leader to join our Customer Support team as Senior Manager – Customer Support (Service Delivery).

This is a key leadership role responsible for the delivery of technical customer support services across Australia and New Zealand, leading engineering and service delivery teams to ensure exceptional operational performance, customer satisfaction, and long-term system reliability. The role combines technical leadership, operational excellence, and strategic stakeholder management across airport and logistics environments.

As the Senior Manager – Customer Support (Service Delivery), you will lead a diverse team of field service, resident site, mechanical, and commissioning engineers, ensuring the successful delivery of maintenance, troubleshooting, system optimisation, and lifecycle support activities.

You will work at the intersection of engineering, operations, and customer support, driving service excellence while developing strong customer relationships and continuously improving performance across the ANZ region

Key Responsibilities

Lead and develop technical service delivery teams across Australia and New Zealand.
Oversee maintenance, fault diagnosis, troubleshooting, and performance of installed systems.
Ensure service delivery meets contractual obligations, service level agreements (SLAs), and uptime targets.
Act as the escalation point for complex technical and operational issues.
Monitor and improve service performance metrics, operational KPIs, and system reliability.
Drive continuous improvement initiatives to enhance service quality, efficiency, and customer outcomes.
Support upgrades, retrofits, and optimisation programs throughout the system lifecycle.
Partner with engineering, project, supply chain, sales, and customer stakeholders to deliver integrated outcomes.
Lead, coach, and develop technical leaders and specialists across the Customer Support function.
Support resource planning, financial performance, and operational efficiency initiatives.
Ensure compliance with all safety, quality, and company standards.

Qualifications

About You

You are a proven technical services leader who combines strong engineering knowledge with the ability to build high-performing teams and strong customer relationships.

Qualifications & Experience

Bachelor's degree in Engineering (Mechanical, Electrical, Mechatronics or similar preferred).
5–10 years' experience in technical service delivery, field service, engineering operations, or similar environments.
Demonstrated experience leading engineering or technical teams.
Experience within industrial automation, logistics, material handling, airport systems, or related industries is highly desirable.
Strong understanding of service delivery, maintenance, reliability, and operational performance management.
Experience managing customer-facing operations and complex stakeholder environments.
Project management, ITIL, Lean, Six Sigma, or similar certifications are advantageous

Key Capabilities

Service Delivery Management
Technical Leadership
Field Service Operations
Maintenance & Reliability Management
Customer Relationship & Stakeholder Management
Performance & KPI Management
Continuous Improvement
Financial & Commercial Acumen
Strategic Problem Solving
Change Leadership

Additional Information

Why Join BEUMER?

At BEUMER Group, we design and deliver innovative engineering and automation solutions that support some of the world’s most critical infrastructure. Our teams are driven by collaboration, integrity, and a strong commitment to customer outcomes.

What we offer:

A leadership opportunity within a global organisation with a strong presence across Australia and New Zealand
The ability to influence service delivery outcomes for some of the region's most complex airport and logistics automation systems
Responsibility for leading and developing high-performing engineering and technical teams across multiple locations
Exposure to local, regional, and international stakeholders across operations, engineering, projects, and customer support
The opportunity to drive continuous improvement, operational excellence, and customer success in a critical service environment
A collaborative and values-driven culture that prioritises safety, innovation, accountability, and teamwork
Long-term career development opportunities within a global engineering and technology business

If you're an experienced service delivery or engineering leader looking to make a meaningful impact in a technically complex and customer-focused environment, we'd love to hear from you.

Immediate Start Available

If you're ready to take the next step in your leadership career, we encourage you to apply today.

Quick Apply

Refine Your Search

lead engineer jobs in frenchs forest, nsw

Senior Manager - Customer Support (Service Delivery)

Project Manager

Construction Manager

CWS Field Service Manager

Group Engineering Manager - Remote

IT Operations Manager

Manager, Technical Solutions

2027 DXC Technology Graduate Program Australia

Head of Customer Education

Senior Project Manager APAC

Head of Implementation

EUC Engineer

Senior Mobile (Kotlin/Swift) Developer - iOS/Android

Senior Project Manager

Senior/Principal Forward Deployed Engineer

Engineering Manager - Multiple Roles

Estimating Specialist

Project Manager

Chief Operating Officer

Duck Creek Delivery Lead / Scrum Master

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