In-Demand Trainee Jobs in Edens Landing Qld

Trainee Service Support Coordinator
Equans —Capalaba QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
7d
Roof Plumbing Apprenticeship
East Coast Apprenticeships —Forestdale QLD
- From $1 a year
- Full-time
- Carpentry
- Construction
- In-person
Quick Apply
Apprentice Security Systems Equipment Technician
East Coast Apprenticeships —Cleveland QLD
- From $1 a year
- Full-time
- Carpentry
- In-person
Quick Apply
Apprentice Spray Painter
Smash repairer —Slacks Creek QLD
- From $25.74 an hour
- Full-time
- In-person
Quick Apply
7d
Apprentice Parks & Gardens
Green by Nature AU —Salisbury QLD
- Full-time
- No experience needed
- Opportunities for advancement
Manager In Training - Mt Gravatt
dusk —Mount Gravatt QLD
- Full-time
- Leadership
- Employee assistance program
Parts Interpreter (Apprentice)
RDO Equipment —Yatala QLD
- Full-time
- Forklift
Trainee Clinical Coder
Ramsay Health Care —Greenslopes QLD
- Full-time
- Anatomy knowledge
- Referral program
Quick Apply
1st Year Apprentice | Mercedes-Benz Macgregor
Autosports Group Limited —Macgregor QLD
- No experience needed
- Parental leave
- Employee assistance program
Quick Apply
14d
Apprentice Technicians
Cricks Highway —Slacks Creek QLD
Trainee or Experienced Fleet Service Tech (Tyre Fitter)
Bridgestone Australia —Rocklea QLD
- Full-time
- No experience needed
- Communication skills
- Employee discount
11d
Apprentice
Hairhouse —Browns Plains QLD
- $38,000 - $47,000 an hour
- Full-time
- Hair styling
- Employee discount
Quick Apply
6d
Pest Control Technician - Trainee
Rentokil Initial —Mount Gravatt QLD
- $56,000 - $58,000 a year
- Full-time
- Fuel card
- Employee assistance program
Quick Apply
6d
Service Technician (Apprentice)
RDO Equipment —Richlands QLD
- Full-time
- Administrative experience
- Assembly
Trainee or Experienced Tyre Fitter ROCKLEA - QLD
Bridgestone Australia —Rocklea QLD
- Full-time
- No experience needed
- Communication skills
- Employee discount
Cabinet Making Apprenticeship
East Coast Apprenticeships —Rocklea QLD
- Power tools
- In-person
- On-the-job training
Quick Apply
2d
2nd - 4th Yr Electrical Apprentice (Solar)
East Coast Apprenticeships —Slacks Creek QLD
- In-person
- Outdoor work
Quick Apply
2d
Carpentry Apprenticeship
East Coast Apprenticeships —Holland Park QLD
- Full-time
- No degree
- In-person
- Outdoor work
Quick Apply
2d
2nd, 3rd or 4th Year Apprentice Plumber
M&M plumbing —Parkinson QLD
- $49,900.00 - $105,796.67 a year
- Full-time
- Plumbing
- In-person
Quick Apply
12d
Cafe Supervisor / 2IC
Taste My Bean —Hillcrest QLD
- $53,000 - $63,000 an hour
- Weekend availability
- Management
- Supervising experience
- POS
- Employee discount
Quick Apply

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Trainee Service Support Coordinator

Equans -
Capalaba QLD

Apply Now

Job Details

Full-time | Apprenticeship | Contract
7 days ago

Benefits

On-the-job training

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Senior Secondary Certificate of Education
Education
Business Administration
Business

Full Job Description

Trainee Service Support Coordinator

Offer ID:

87988

Job:

Support Functions / Admin Support

Country:

Australia

Permanent full-time Trainee Service Support Coordinator QLD
Join our Queensland team and enjoy a lengthy career at Equans ANZ – A proud world leader in technical services

About Us

Equans Australia and New Zealand delivers integrated, multi-disciplinary technical solutions and facility management services with the aim to provide superior value to all stakeholders using a using an integrated facilities and project management approach. Find out more about Equans ANZ by visiting equans.com.au.

The primary purpose of this role is to provide full administrative support to the business’ day to day operations and to complete a traineeship in Certificate III in Business Administration. The role be primarily supporting the Fire & Mechanical Services business unit and will also provide secondary support to the Electrical and Communications Division.

Responsibilities

The Trainee Service Support Coordinator is expected to carry out the duties listed below under the supervision of a manager or suitably qualified person:

Customer Service

Professionally answer inbound phone calls and answer queries, take messages or direct calls as appropriate, with a high level of customer service to all internal and external customers.
Monitoring of the Service Inbox (first line of contact for all customer enquiries).

Scheduling and Technician Coordination

Scheduling Technician weekly Preventative Maintenance (PM’) runs.
Raising ‘Do and Charge Calls (D&C’) and scheduling Technicians for all D&C and Quoted Works (‘QU’) - Local and National customers (all repair works).
Updating the ‘On Call Roster’ weekly.
Processing and approving Technician timesheets and escalating to supervisors where required.
Monitoring Technician correct usage of Click FSE (service reports being uploaded to call, timesheets being completed on the call while on the site, etc.

Reporting/Management of Customer Portals/WIP Management

Uploading PM service reports, documentation and invoices to local customer portals/ issuing via email / per customer requirements.
Running decline reports, review and action any issues within the local branch and action call escalation screens.
Reviewing Open Call reports, sending open calls to Technicians to complete, clearing Aged WIP.
Running and distributing Aged WIP, Open Call and Backlog reports for all contracts and driving completion.
Updating customer portals – accepting repair work orders, updating/comments, uploading.

Invoicing

Act as the first point of contact for local contract invoice rejections and resolving issues to get invoices paid.
Invoice all completed PM, CO and QU jobs by end of month.
Handling all credit request queries and obtaining management approval to process and processing all approved local credits.

Subcontractor Management

Issuing monthly POs to subcontractors and scheduling subcontractor PM Calls along with D&C/QU works
Assist with subcontractor invoice processing – vetting, receipting & uploading of reports (issuing invoice to CAPPS on completion).

General
Approving asset captures in Click FSE and managing asset capture processes.

Procuring materials for all repair works (D&C and QU).
Managing all staff inductions and Technician licenses.
Assisting with fleet management.
Ordering and receipting stationary, PPE/Uniforms, logbooks, hire equipment - gas bottles, etc.
Managing inventory / warehouse stock process.
General office administration duties.

Traineeship Responsibilities

Complete all learning modules and assessments required in accordance with the traineeship contract and training plan.
Attend all training as required by the RTO (Registered Training Organisation).
Actively participate in on the job learning and formal training.

Qualifications, Skills & Experience

Level of Education

Year 12 Certificate (Desirable)
Completion of Certificate III in Business Administration or equivalent (Mandatory)

Knowledge, Skills and Experience

Basic Skills in Microsoft Office Suite (Outlook, Word, Excel – Intermediate Skills) (Mandatory)
Ability to understand and follow verbal and written instructions. (Mandatory)
Basic problem solving skills and the ability to take initiative when appropriate (Mandatory)
Ability to plan and prioritise tasks to meet deadlines. (Mandatory)
Customer service orientated.
12 months previous experience in administration (Desirable)

Next steps
If you are interested in this role, please apply with an up-to-date resume.
Please note that we can only accept applications from those with full, unrestricted working rights in Australia.
Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.

Place:

Workplace : Capalaba Australia

Apply Now

Refine Your Search

trainee jobs in edens landing qld

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