Job description
Agency Department of Education and Training Work unit Darwin High School
Job title Front Office and Data Systems Manager Designation Administrative Officer 5
Job type Full time Duration Ongoing
Salary $93,674 - $98,332 Location Darwin
Position number 6390 RTF 354673 Closing 02/09/2026
Contact Officer Helen Savvas, Senior Operations Manager on 08 8999 1237 or [email protected]
About the agency www.education.nt.gov.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=354673
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Primary objective
Provide high level administrative support to school stakeholders through the management of school front office functions and staff.
Administer, develop and maintain various student administration systems (including Student Administration Management System (SAMS),
Students Online (SOL), Student Achievement Information System (SAIS), Compass and Timetabling Solutions System (TTS).
Context statement
Darwin High School (DHS) is a leading provider of high quality, innovative secondary education, preparing students to be successful,
resilient, creative and respectful global citizens. Students receive a high-quality, consistent secondary education with clear pathways,
strong support and access to a full range of specialist subjects across years 7-12. DHS believes in partnering with each student, offering
the support and challenge necessary for them to reach their full potential. We focus on empowering students to pursue their chosen
pathways, interests, and aspirations through a welcoming, safe, and challenging learning environment.
Key duties and responsibilities
1. Lead and manage front office operations, ensuring effective administrative services, resource management, system use, adherence
to deadlines, attention to detail and strict confidentiality are maintained.
2. Manage front office staff performance and development, including professional growth plans, timesheets, probation, performance
reviews, recruitment, professional support and capability development.
3. Provide comprehensive support to students, parents and staff, including Compass assistance, events, enrolments, bookings, relief
coordination and administrative services.
4. As the senior first aid officer, provide first aid to students and staff, manage major injuries, accompany students to hospital when
required, complete incident forms, manage school vaccinations and front office requirements during evacuations and lockdowns.
5. Manage student administration systems and data including SOL, SAMS, TTS, Compass, eDash and related systems, ensuring accurate
records, enrolments, transfers, assessments, and reporting.
6. Generate, analyse and report data while improving systems and processes, maintaining data integrity, resolving issues, attending to
FOI enquires, meeting Departmental requirements and supporting staff training.
Selection criteria
Essential
1. Demonstrated ability to lead and manage front office operations, ensuring efficient administration, resource management, effective
system use, accuracy, confidentiality and adherence to deadlines.
2. Demonstrated ability to manage staff performance and development, including PGPs, probation, reviews and recruitment.
3. Demonstrated ability to provide effective administrative support to students, parents and staff, including enrolments, Compass,
events, bookings and relief coordination.
4. Demonstrated ability to manage student and staff health, safety and emergency procedures, including first aid, major injuries,
vaccinations, incident reporting, evacuations and lockdowns.
5. Demonstrated high level ability in the effective development, use and management of student management databases such as SAMS,
SOL, TTS, Compass and eDash or similar.with a thorough understanding of Senior Secondary school reporting requirements.
6. Demonstrated ability to analyse and report data accurately, improve systems and processes, maintain data integrity, resolve issues
and support staff training.
Desirable
1. Previous experience working in a Front Office Manager position within a Secondary School and qualifications in a related field.
2. Experience developing and producing timetables using the Timetabler System or similar.
Further information
The successful applicant must have or be in the process of obtaining, a current Working with Children Card and must maintain a current
First Aid Certificate.
