In-Demand Senior operations analyst Jobs in Dandenong, Vic

Senior ICT Business Analyst – NetSuite ERP, Business Intelligence & Ecommerce Systems
Serveredge Pty Ltd —Dandenong VIC
- $85,000 - $95,000 a year
- Full-time
- ERP systems
- Senior Secondary Certificate of Education
- Presentation skills
Quick Apply
13h
Senior Program Financial Analyst
Leidos —Scoresby VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
17h
HR Manager
ITW —Dandenong VIC
- Full-time
- Hybrid work
- Microsoft Excel
7d
Senior Commercial Analyst
Bapcor —Mount Waverley VIC
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Finance
- Parental leave
Quick Apply
Business Performance Analyst – Food Manufacturing
Temptation Bakeries —Chelsea Heights VIC
- SQL
- QuickBooks
- Manufacturing
Senior Business Analyst - Fulfilment (15 Month Fixed Term Contract)
Kmart —Chadstone VIC
- Contract
- Agile
- Employee stock purchase plan
Workforce Optimisation Analyst
Scope (Aust) —Hawthorn VIC
- $15,900 a year
- Full-time
- Communication skills
- Negotiation
- Time management
- Fuel discount
Senior Network Design Analyst
Bunnings —Hawthorn East VIC
- Full-time
- Microsoft Excel
- SQL
- Café
- Parental leave
Senior Cyber Security Analyst
Bapcor —Mount Waverley VIC
- Full-time
- Azure
- Scripting
- Recruiting
- Parental leave
Quick Apply
Business Analyst
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- SQL
- Analysis skills
- APIs
Quick Apply
National Account Manager - Supermarkets
Grill'd —Cremorne VIC
- Full-time
- Sales
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Senior ICT Business Analyst – NetSuite ERP, Business Intelligence & Ecommerce Systems

Serveredge Pty Ltd
Dandenong VIC

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
13 hours ago

Qualifications

Data centre experience
Deployment
ERP systems
Business analysis
NetSuite
Shopify
E-commerce
Senior Secondary Certificate of Education
Presentation skills
User acceptance testing
Systems analysis
Manufacturing
Business requirements
Communication skills

Full Job Description

About the Role

We are seeking an experienced Senior ICT Business Analyst to lead the analysis, design and continuous improvement of our business systems — with a primary focus on our NetSuite ERP environment, the development of custom business intelligence solutions, and the operational management of our Shopify ecommerce platform.

This is a hands-on, end-to-end delivery role. The successful candidate will be equally comfortable gathering requirements from senior stakeholders, configuring and optimising NetSuite ERP, and independently designing, building and deploying custom reporting tools and business intelligence applications that are used in live production by the business.

This is not a traditional functional consulting role. We require someone who has demonstrably taken a business intelligence or systems solution from requirements through to independent production deployment — and who has the technical depth to maintain and evolve those solutions over time.

Key Responsibilities

Business Intelligence & Custom Reporting Development

Independently design, build, deploy and maintain custom business intelligence tools and operational dashboards — including web-based applications — that provide the sales team and senior management with real-time visibility into business performance Translate raw business data from NetSuite, Shopify, and other platforms into structured management reporting frameworks tailored to the specific operational needs of the business.
Analyse sales performance, inventory, and operational KPIs to identify trends and present structured findings and recommendations to senior stakeholders Manage the full delivery lifecycle of BI solutions — from stakeholder requirements through to production deployment and ongoing support

NetSuite ERP Analysis & Optimisation

Analyse, configure, test and support NetSuite ERP modules across inventory management, order processing, supply chain, and operations functions
Evaluate existing NetSuite configurations to identify inefficiencies and deliver targeted process and system improvements Develop and maintain NetSuite integration documentation connecting ERP with ecommerce, sales, and logistics platforms Coordinate NetSuite enhancements, workflow automation, upgrades, and change initiatives
Monitor system performance and proactively recommend continuous improvements

Ecommerce Systems & Operations

Manage and analyse ecommerce operations on the Shopify platform — including inventory analysis, order management, and sales performance reporting Identify and resolve operational inefficiencies across the ecommerce and supply chain workflow
Manage integrations between Shopify, NetSuite ERP, and logistics and fulfilment platforms
Business Analysis & Stakeholder Engagement
Consult with stakeholders across sales, operations, supply chain, and management to gather, document and analyse functional and technical requirements Translate requirements into functional specifications, process maps, system designs and solution documentation Develop and maintain SOPs, business requirements documents, process maps and technical specifications Coordinate user acceptance testing, manage defect resolution, and validate solutions against agreed requirements Liaise with internal teams and external vendors to ensure successful project delivery and post-implementation support

Process Improvement

Identify operational inefficiencies through structured business process analysis and deliver measurable, documented improvements Support change management initiatives associated with system implementations and process redesign

Qualification & Experience Required:

Must have completed year 12/High School.
Minimum 5 years' experience as an ICT Business Analyst, Business Systems Analyst or similar role Demonstrated hands-on experience working with NetSuite ERP — including inventory management, order processing, workflow configuration, reporting, and system integration
Demonstrated experience independently designing, building and deploying a custom web-based business intelligence or reporting application currently in live production use — experience limited to configuration of existing off-the-shelf BI platforms will not meet this requirement
Demonstrated experience working with Shopify ecommerce platform in a business analysis or operational systems capacity
Strong skills in requirements gathering, business process mapping, functional specification development, and stakeholder management
Experience preparing and maintaining functional specifications, integration documentation, process maps and UAT test plans
Experience with system integration — connecting NetSuite ERP with ecommerce, sales, and logistics platforms
Demonstrated ability to identify operational inefficiencies through structured analysis and deliver measurable process improvements with documented outcomes
Ability to operate across the full solution delivery lifecycle — from stakeholder requirements through to independent production deployment and ongoing support Experience working within a product distribution, manufacturing, or technology hardware supply environment Excellent written and verbal communication skills with experience presenting data-driven findings to senior and executive stakeholders

Highly Desirable

Experience with NetSuite SuiteFlow workflow automation and SuiteAnalytics reporting
Hands-on experience developing and deploying web-based business intelligence applications using modern frameworks such as React and Firebase or equivalent technologies
Demonstrated experience reducing operational discrepancies or inefficiencies through system analysis and targeted process improvement, with measurable and documented outcomes
Direct Shopify ecommerce operational or systems experience Familiarity with the data centre, networking equipment, or technology hardware distribution sector
Demonstrated operatIons experience across the full delivery lifecycle from business requirements through to independent production deployment
Demonstrated hands-on business intelligence development and deployment capability along with experience building and deploying custom solutions

Pay: $85,000.00 – $95,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

senior operations analyst jobs in dandenong, vic

Senior ICT Business Analyst – NetSuite ERP, Business Intelligence & Ecommerce Systems

Senior Program Financial Analyst

HR Manager

Senior Commercial Analyst

Business Performance Analyst – Food Manufacturing

Senior Business Analyst - Fulfilment (15 Month Fixed Term Contract)

Workforce Optimisation Analyst

Senior Network Design Analyst

Senior Cyber Security Analyst

Business Analyst

National Account Manager - Supermarkets

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