In-Demand It helpdesk Jobs in Canning Vale, Wa

IT Service Desk Analyst
Stratco —Canning Vale WA
- Management
- Communication skills
- Time management
- Employee assistance program
11d
Lvl 1 Helpdesk Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Computer Network and Systems Engineer
Groupsupport Pty Ltd —Perth WA
- $75,000 - $95,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
3d
Hardware Technician
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Software troubleshooting
- Organisational skills
- Communication skills
- Work from home
Quick Apply
ICT Helpdesk Officer
Northfleet —Osborne Park WA
- Full-time
- Customer service
- ERP systems
- Administrative experience
Quick Apply
5d
Lvl 2 Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
2d
Lvl 3 Senior Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Azure
- Management
- AWS

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Lvl 1 Helpdesk Engineer
Troppus IT & Management —Kewdale WA
The successful candidate will be working with a team of support engineers to provide proactive desktop and server support for a range of business customers…

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IT Service Desk Analyst

Stratco -
Canning Vale WA

Apply Now

Job Details

11 days ago

Benefits

Employee assistance program

Qualifications

ITIL Certification
Management
LAN
Microsoft Exchange
DHCP
Release management
WAN
DNS
Problem management
Communication skills
Time management
Help desk

Full Job Description

Supportive team that values initiative and collaboration
A culture that recognises great work
Ongoing career opportunities

When technology works, nobody notices. When it doesn't, you're the person everyone wants on speed dial.

We're looking for an IT Service Desk Analyst who thrives on solving problems, delivering exceptional customer experiences, and keeping people productive when technology gets in the way. You'll be the trusted first point of contact for our users, turning frustrations into solutions and ensuring every interaction leaves a positive impression.

This isn't just about resetting passwords and logging tickets. It's about being the face of IT, building trust, and making a genuine impact across Stratco.

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

Your broader responsibilities will include:

Manage and resolve helpdesk requests in a timely and effective manner
Troubleshooting network, hardware, software, printer, mobile devices, etc. issues
Maintain asset records and relevant documentation
Provide high level support to various industry and custom applications
Understanding of change, problem and release management principles
Develop checklists for typical problems, recommend procedure & controls for prevention
Provide end user support to all Stratco sites nationally and internationally, some travel may be required
Collaborate with team members, other business areas and projects as required
Strict adherence to our critical safety rules & contributing to a safe working environment

The individual

We're on the lookout for a "can do", customer focused individual that can demonstrate:

Experience in an IT Service Desk, Helpdesk, Desktop Support, or similar technical support role.
Applicable qualifications in an IT related discipline
A passion to deliver outstanding customer service with the ability to build and support professional working relationships at all levels
Highly developed time management, problem-solving and communication skills
Experience configuring, administering Microsoft 365, Microsoft Server products including Active Directory and Exchange
Knowledge of WAN/LAN, IP Networking, DHCP/DNS and general network principals
Knowledge of Windows desktop, Windows server environments including current and previous generations
ITIL certification desirable

Life at Stratco includes
Holistic Wellness & Mental Health Support | 24/7 EAP to team members & family | Flexible Working Arrangements | Team Member Discounts | Professional Development & Career Growth | Competitive Remuneration | Positive Workplace Culture & Inclusion

Our EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
We’re committed to fostering a workplace where everyone can thrive, understanding that careers evolve alongside life. Whether you’re advancing, reskilling, caregiving, or redefining you next chapter, at Stratco, we build roles that grow with you.

At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

To see more information about Stratco & our careers please visit – stratco.com.au/careers

Apply Now

Refine Your Search

it helpdesk jobs in canning vale, wa

IT Service Desk Analyst

Lvl 1 Helpdesk Engineer

Computer Network and Systems Engineer

Hardware Technician

ICT Helpdesk Officer

Lvl 2 Systems Engineer

Service Desk Engineer

Lvl 3 Senior Systems Engineer

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