In-Demand Administration team leader Jobs in Canley Heights Nsw

Enquiries Coordinator
Care Connect —Bella Vista NSW
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance program
7d
Human Resources Administrator
Interflow —Girraween NSW
- Full-time
- On-the-job training
- Work from home
Purchasing Officer
AccorHotel —Mascot NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
Quick Apply
12d
Administration Officer
St Basil's Aged Care NSW & ACT —Kogarah NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Customer Fulfilment Associate
Refresco —Bankstown Aerodrome NSW
- $70,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
12h
General Manager – Pharmaceutical Manufacturing
Harbour Prints —Chester Hill NSW
- $180,000 - $230,000 a year
- Full-time
- Management
- Budgeting
- In-person
Quick Apply
4d
Claims Administration Specialist
Acorn Rentals —Macquarie Park NSW
- Overtime
- Customer service
- No experience needed
- Microsoft Office
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Retail Concession Supervisor - Parramatta
Commonry —Parramatta NSW
- Full-time
- Sales
- Administrative experience
- Supervising experience
- Employee assistance program
- Referral program
Parts Customer Service & Order Management Coordinator
Konecranes —Smithfield NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
Nominated Supervisor/Centre Director - NEW Bankstown North Centre!
Montessori Academy Pty Ltd —Bankstown NSW
- $50 - $60 an hour
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Sales, Engagement and Events Support
BlueScope —Minchinbury NSW
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
6d
Administrator, Registry Operations
Link Group —Parramatta NSW
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
13d
Practice Manager | Wentworthville
For Health Group —Wentworthville NSW
- Full-time
- Management
- Customer service
- Microsoft Office
- Health insurance
- Employee assistance program
Administration Officer (Lvl 3) - Transitional Aged Care Program - Perm FT
NSW Health —Bankstown NSW
- $73,915.12 - $76,218.80 a year
- Full-time
- Administrative experience
- No degree
- Communication skills
- Annual leave
- Parental leave
3d
HR Administrator
FLINTWOOD DISABILITY SERVICES LTD —Castle Hill NSW
- Full-time
- CPR Certification
- Management
- Microsoft Office
Quick Apply
Asset Administrator
Interflow —Girraween NSW
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- On-the-job training
- Parental leave
Gym Operations Manager
1UP Bouldering —Chullora NSW
- $60,000 a year
- Part-time
- Hospitality
- CPR Certification
- Sales
- Gym membership
Quick Apply
Store Manager - Boost Juice Bass Hill
Boost Juice —Bass Hill NSW
- $70,000 - $75,000 a year
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Employee discount
- Professional development assistance
Quick Apply
Manager, Heritage Centre
Royal Agricultural Society of NSW —Sydney Olympic Park NSW
- Weekend availability
- Management
- Sales
- Research
- Employee assistance program
- Employee discount
11d

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Enquiries Coordinator

Care Connect -
Bella Vista NSW

Apply Now

Job Details

Full-time
7 days ago

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

Management
Customer service
Microsoft Office
Senior Secondary Certificate of Education
Data entry
Computer skills
Working with Children Check
Communication skills
Time management

Full Job Description

Posted: 31/08/2026

Closing Date: 29/09/2026

Job Type: 3. Maximum Term - Full Time

Location: Bella Vista

Job Category: Administration

Job Description

At Care Connect, we're proud to be one of Australia's leading not-for-profit home care specialists. Since 1994, we've been helping people live independently, confidently and happily at home. We support clients across Victoria, New South Wales and Queensland through personalised care and trusted partnerships that make life easier.

We're seeking a customer-focused Enquiries Coordinator to join our team and play a vital role in creating positive first impressions for clients, families, carers and referral partners.

If you're passionate about helping people, enjoy speaking with a variety of stakeholders and thrive in a fast-paced customer service environment, we'd love to hear from you.

About the role

Reporting to the Team Leader, you will be the first point of contact for people connecting with Care Connect via phone, email, web enquiries and mail.

You will be responsible for responding to and redirecting enquiries to the appropriate person or team, ensuring every interaction is handled professionally, efficiently and with genuine care. You'll also conduct follow-up calls with new clients to gather feedback and support a positive client experience.

This role is perfect for someone who enjoys talking to people, building rapport quickly and making a meaningful difference through exceptional customer service.

Key responsibilities

Manage incoming enquiries via phone, email, web and mail.
Assess and direct enquiries to the appropriate team or individual.
Provide a professional and welcoming first point of contact.
Conduct follow-up calls with new clients to gather feedback on their experience.
Accurately record information and update client systems.
Identify and appropriately manage or escalate client concerns.
Meet service level agreements and operational KPIs.
Support continuous improvement initiatives.
Maintain high standards of customer service, confidentiality and privacy.
Work collaboratively with internal teams to ensure smooth client journeys.

Why join Care Connect?

Care Connect is one of Australia's leading not-for-profit home care specialists, supporting people to live happily at home for life. Since 1994, we've partnered with tens of thousands of Australians, delivering personalised supports that enable confidence, connection and purpose.

Our work is guided by our CARE values – Collaboration & Courage, Authenticity, Respect and Excellence – and a genuine commitment to putting clients first.

We offer:

A permanent opportunity with a trusted not-for-profit organisation.
Flexible working arrangements within core business hours.
Competitive salary with NFP salary packaging benefits.
A supportive, collaborative team environment.
Ongoing learning and development opportunities.
Employee Assistance Program.
Discounted health insurance and wellbeing benefits, including Fitness Passport.
The opportunity to make a meaningful difference in the lives of older Australians.

About you

You'll be a positive, empathetic and highly organised customer service professional with a passion for helping people. You have excellent communication skills, enjoy working in a busy environment and can confidently manage multiple priorities while maintaining a high level of accuracy.

You'll bring a client-first mindset, strong attention to detail and the ability to build trust and rapport with a diverse range of people.

To be successful you will have:

Experience in a high-volume inbound and outbound call environment.
Exceptional customer service and call management skills.
Strong communication skills, both written and verbal.
Excellent planning, organisational and time management skills.
Accurate and efficient data entry skills.
The ability to manage sensitive conversations with professionalism and empathy.
Experience meeting service level agreements and performance targets.
Strong computer skills, including Microsoft Office and client management systems.
An understanding of aged care, community services or health care environments will be highly regarded.

Qualifications

Successful completion of Year 12 or equivalent.
Qualifications in Customer Service, Business Administration or a related field will be highly regarded.

Employment requirements

Successful candidates will be required to provide:

Current Police Check
Working with Children Check
Evidence of the right to work in Australia

As part of our recruitment process, candidates will be required to complete psychometric assessments.

If you're passionate about delivering outstanding customer service and helping people access the support they need, we'd love to hear from you.

Apply now and help us enable people to live happily at home for life.

To request a position description or a confidential discussion, please contact our Talent Acquisition Team at [email protected].

We're reviewing applications on an ongoing basis and may appoint before the advert closes, so apply early to avoid missing out.

We understand the benefits that a diverse workforce brings to our diverse community of clients. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including First Nations peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ people, mature-aged workers and people living with disability.

We will not consider unsolicited resumes from recruitment agencies – thank you.

Apply Now

Refine Your Search

administration team leader jobs in canley heights nsw

Enquiries Coordinator

Human Resources Administrator

Purchasing Officer

Administration Officer

Customer Fulfilment Associate

General Manager – Pharmaceutical Manufacturing

Claims Administration Specialist

Customer Service Officer

Retail Concession Supervisor - Parramatta

Parts Customer Service & Order Management Coordinator

Nominated Supervisor/Centre Director - NEW Bankstown North Centre!

Sales, Engagement and Events Support

Administrator, Registry Operations

Practice Manager | Wentworthville

Administration Officer (Lvl 3) - Transitional Aged Care Program - Perm FT

HR Administrator

Asset Administrator

Gym Operations Manager

Store Manager - Boost Juice Bass Hill

Manager, Heritage Centre

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