In-Demand Implementation engineer Jobs in Bundoora, Vic

Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
Data Testers | Expressions of Interest
NTT —Melbourne VIC
- Contract
- Azure
- DevOps
- SQL
Quick Apply
9d
Implementation Engineer
EngFlow —Melbourne VIC
- $80,000 - $120,000 a year
- Full-time
- Remote
- Azure
- Writing skills
- AWS
- Health insurance
- Dental insurance
Quick Apply
AI & Automation Engineer
Scope (Aust) —Hawthorn East VIC
- $15,900 a year
- Full-time
- Azure
- Machine learning
- APIs
- Fuel discount
Business Operations Consultant
CSM SEC PTY LTD —Mount Waverley VIC
- From $80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Travel reimbursement
- Relocation assistance
Quick Apply
Graduate Analyst - Technology - 2027 Graduate Program
Accenture —Melbourne VIC
- Full-time
- Management
- Computer Science
- Analysis skills
Health Informatics Specialist
University of Melbourne —Parkville VIC
- $152,695 - $176,065 a year
- Full-time
- Research
- Health insurance
- Parental leave
End User Computer Engineer
ITSM Corporation —Melbourne VIC
- Management
Technical Project Coordinator
PMY Group —Melbourne VIC
- Communication skills
AI Implementation Lead
Metricon —Melbourne VIC
- Full-time
- CRM software
- Customer service
- Analysis skills
14d
Site Engineer - Utilities / ITS
CPB Contractors —Melbourne VIC
- Bachelor's degree
- Construction experience
- Civil Engineering
- Parental leave
Junior Software Engineer/Quantitative Developer/Quantitative Analyst (C#/.NET)
AE Capital —Melbourne VIC
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Databases
Quick Apply
10d
Data Center Engineering Operation Trainee, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- No experience needed
- AWS
Global Customer Data Analyst
Gridsight —Melbourne VIC
- $2,500 a month
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- AWS
Quick Apply
2d
Experienced Engineering Technologist
Victorian Trailers Pty Ltd —Thomastown VIC
- $75,000 - $85,000 a year
- Full-time
- AutoCAD
- CAD
- Engineering
- Parental leave
Quick Apply
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
Head of Implementation
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Work from home
- Parental leave
National Service Operations Coordinator
Sealed Air —Fawkner VIC
- Microsoft Excel
- Customer service
- ERP systems
CAD Systems Specialist
Spiire —Melbourne VIC
- Full-time
- CAD
- Leadership
- Communication skills
- Parental leave
Business Analyst Melbourne, Victoria
Bupa —Melbourne VIC
- Contract
- Analysis skills
- Agile
- Business
5d

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Service Desk Analyst - Level 2

Wallbridge Gilbert Aztec -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Work from home
Parental leave

Qualifications

TCP
Azure
Management
Customer service
Disaster recovery
Microsoft Exchange
Administrative experience
IT support
DNS
Organisational skills
SharePoint
Security
Communication skills
Intune
Time management
Office experience
Information Technology
VPN

Full Job Description

Service Desk Analyst - Level 2

Information Technology
Melbourne
Permanent / Full Time

10/8/2026

A collaborative and supportive team environment
Varied, fast-paced role
Involvement in exciting IT transformation projects

About us:
WGA is an Australian and New Zealand company like no other – we are owned by our employees, loved by our long-term clients and have deep roots in our communities. With a team of over 700 people, WGA provides a rich, diverse, and empowered workplace, and offers you a chance to work alongside some of the best in the business.

WGA offers an outstanding working environment that fosters and supports mutual learning, respect, dignity, cultural openness, and an appreciation of differing perspectives and backgrounds. We strive to offer inspiring career paths and a selection of fantastic employee benefits including exceptional parental leave options, flexible hours and work from home capability and learning and development programs tailored to you.

We empower our engineers and designers to think outside the square and dare to be different in their delivery of tailored design engineering solutions across the Buildings, Transport, Water Infrastructure, Urban Development, Ports and Marine, Energy, Defence and Resources sectors.

About our approach:
We focus upon the core philosophy of delivering excellent engineering solutions for our valued Clients which allows us to create exceptional, long-term opportunities for our personnel. Our unique style of project delivery ensures that our people don't have to choose between maintaining hands on Engineering Design and corporate career options, they can have both!

About our Role:

Provide Level 2 technical support for escalated incidents and service requests across multiple offices.
Troubleshoot and resolve hardware, software, and network issues.
Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
Contribute to the implementation and ongoing support of the new ITSM platform.
Apply ITIL principles to incident, problem, and change management processes.
Maintain accurate documentation and update knowledge base articles.
Collaborate with Level 1 and Level 3 teams to ensure consistent service delivery.
Ensure compliance with operational security practices and company policies.
Participate in projects and continuous improvement initiatives.

About you:

Australian Citizen
Proven experience in IT support or a similar technical role (Level 2 or equivalent).
Strong troubleshooting skills across hardware, software, and network environments.
Excellent communication and customer service skills.
Ability to work independently and manage multiple tasks effectively.
Demonstrated understanding of operational security practices.
Experience supporting users in a multi-office environment.
Strong time management and organisational skills.
Ability to build and maintain positive internal relationships.

Essential Technical Skills

Knowledge of Microsoft 365 administration, Windows operating systems, and related services.
Experience with Active Directory, Group Policy, and user account management.
Exposure to Entra ID (Azure AD), Intune, and endpoint management.
Knowledge of networking fundamentals (TCP/IP, DNS, VPN).
Familiarity with ITSM tools and service desk best practices.
Understanding of the SFIA framework.
Experience with NinjaOne or similar RMM tools.

Desirable Skills

Relevant IT degree or equivalent tertiary qualification.
Exposure to cloud technologies and hybrid environments.
Knowledge of backup and disaster recovery solutions.

About working with us:
At WGA we believe a diverse workplace fosters unique and progressive ideas and drives our culture of learning and sharing knowledge. We encourage all to apply because whatever your background you can progress your career and enjoy the benefits that only a privately owned organisation can offer.
Due to requirements for working across Defence related projects, Australian Citizenship and the ability to obtain Security Clearance is desired.

WGA is a Work180 endorsed workplace for women, find out more at WGA | WORK180 Endorsed Employer

Apply Now

Refine Your Search

implementation engineer jobs in bundoora, vic

Service Desk Analyst - Level 2

Data Testers | Expressions of Interest

Implementation Engineer

AI & Automation Engineer

Business Operations Consultant

Graduate Analyst - Technology - 2027 Graduate Program

Health Informatics Specialist

End User Computer Engineer

Technical Project Coordinator

AI Implementation Lead

Site Engineer - Utilities / ITS

Junior Software Engineer/Quantitative Developer/Quantitative Analyst (C#/.NET)

Data Center Engineering Operation Trainee, Data Center Engineering Operations

Global Customer Data Analyst

Experienced Engineering Technologist

Senior Service Desk Engineer

Head of Implementation

National Service Operations Coordinator

CAD Systems Specialist

Business Analyst Melbourne, Victoria

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