In-Demand Freight & Jobs in Brisbane, Qld

Customer Journey Adviser (Relief)
Queensland Rail —Brisbane QLD
- From $117,750 a year
- 12 hour shift
- Communication skills
- Commuter assistance
3d
Warehouse Assistant
GRP Australia —Banyo QLD
- $30 - $36 an hour
- Full-time
- Organisational skills
- Warehouse experience
- In-person
- On-the-job training
Quick Apply
Sea Logistics Sales Representative
Kuehne+Nagel —Banyo QLD
- Communication skills
- Health insurance
- Parental leave
10d
Freight Air Cargo Examination Officer - Brisbane, Gold Coast & Redbank
ISS —Brisbane QLD
- Rotating roster
- On-the-job training
- Employee assistance program
Procurement and Logistics Officer
Sigma Aerospace —Nundah QLD
- Call employer
- Maintenance
- Recruiting
- In-person
10d
Order Management & Customer Experience Coordinator
Hyne Timber —Port of Brisbane QLD
- Full-time
- CRM software
- Customer service
- ERP systems
- Employee assistance program
Quick Apply
2d
Assistant Manager
Carter & Spencer Group —Brisbane QLD
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
1d
Freight Forwarding - Business Development Executive - BNE-new
People Group —Brisbane QLD
- Full-time
- Sales
- Business development
- Communication skills
- Opportunities for advancement
Quick Apply
3d
Graduate - Supply Chain
Orica —Lutwyche QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Freight Handler
Australia Post —Darra QLD
- $42.68 an hour
- Warehouse
5d
Transport Administrator
Pame Transport —Archerfield QLD
- $52,880.00 - $105,007.66 a year
- Full-time
- Management
- Administrative experience
- Computer skills
Quick Apply
Freight Handlers Brisbane Airport
Talent Acquisition Group —Ascot QLD
- Night shift
- Warehouse experience
11d
Stock Controller
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- POS
- Communication skills
- Work from home
- Parental leave
1d
Export Officer (12mth Parental Leave Contract)
Covetrus —Brisbane QLD
- Full-time
- Microsoft Excel
- Administrative experience
- Communication skills
- Employee assistance program
Transportation Specialist
Amazon Commercial Services Pty Ltd —Brisbane QLD
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Operations Manager
ANC Delivers —Brisbane Airport QLD
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Leadership
- Health insurance
- Parental leave
Quick Apply
Supply and Distribution Manager
Wilson Fishing —Tingalpa QLD
- $80,000 - $95,000 a year
- Full-time
- Management
- ERP systems
- Analysis skills
- Employee discount
Quick Apply
Warehouse & Logistics Officer
ALS —Stafford QLD
- Full-time
- Data entry
- Warehouse
- Warehouse experience
Logistics and Warehouse Coordinator
Brooks Automation —Brisbane QLD
- Full-time
- Remote
- Laboratory
- Management
- ERP systems
4d
Training Coordinator
Aurizon —Brisbane QLD
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Health insurance
- Parental leave

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Customer Journey Adviser (Relief)

Queensland Rail -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
From $117,750 a year
3 days ago

Benefits

Commuter assistance
Transportation links
On-site parking

Qualifications

Communication skills

Full Job Description

Req. Id: 11770

Date: 26 Aug 2026

Location:

Brisbane, QLD, AU, 4000

Company: Queensland Rail

You’ll connect Queensland. We’ll connect you to an amazing career.

At Queensland Rail, we connect communities, industries and regions across the state by delivering essential services that have kept Queensland moving for 160 years. Our core priorities guide everything we do: keeping people safe, delivering exceptional services, strengthening our network, supporting freight, and operating efficiently and sustainably.

Learn more about Queensland Rail’s purpose, people, and progress – watch our short video here

Do you love helping people and making a difference every day?

Join Queensland Rail's Customer Engagement team as a Customer Journey Adviser (Relief). In this rewarding frontline role, you'll play an important part in helping customers travel with confidence by delivering exceptional service, providing timely information, and creating positive experiences across our network.

This is your platform; this is where your journey begins

Permanent full time
Inner Brisbane location – Bowen Hills

About the role:

As the Customer Journey Adviser (Relief), you’ll play a vital role in transforming real-time operational updates into clear, accurate, and engaging customer communications, across internal and external channels. You’ll work at the epicentre of service information and communication, strengthening digital engagement and enhancing how we connect with customers, communities and our people across the network.

Key Responsibilities:

Deliver timely customer updates via social media, internal systems, and media channels
Liaise with Translink and internal teams to provide consistent, clear, and customer- centric messaging
Monitor and respond to customer feedback, identifying themes to inform future improvements

You'll bring:

Experience in a customer-facing or customer-focused environment
Excellent written and verbal communication skills, with the ability to simplify complex information for broad audiences
A calm, solutions-focused approach to real-time decision-making
Previous experience in transport or operational environments (desirable, not essential)
Media and/or social media experience
The ability to juggle multiple priorities in a dynamic team setting.
A passion for communication and a commitment to elevate customer experience

Before you apply: Important shiftwork and roster details

This is a shiftwork and on-call position operating on a 7-day rotating roster, including weekends and public holidays. As a relief role, roster patterns vary based on operational requirements, and employees are not assigned to a dedicated Master Roster. We are seeking candidates who can demonstrate a genuine commitment to, and flexibility for this type of working arrangement.

Benefits that Count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

Annual base salary commences at $117,750 + shift penalties + 12.75% Superannuation

Perks

On-site parking for shift days and close proximately to Bowen Hills train station
Access to join QRI Lifestyle program, that offers members access to over 2,000 exclusive heavily discounted services
Prioritise your physical, emotional and financial wellbeing with our range of free or heavily discounted memberships and services
Rail travel perks, with free or heavily discounted QR rail travel

Your journey matters. Make it with us.

There has never been a more exciting time to join Queensland Rail. We offer boundless opportunities to support your career today and for your future.

Please apply to Customer Journey Adviser (Relief) (11770) via our website by 11:59pm (GMT+10:00 Brisbane) Sunday 6th September 2026.

Un-restricted Australian working rights will be required for this role.

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things.

We provide reasonable adjustments to support candidates and employees.

If you do require a reasonable adjustment during the recruitment process, please contact Cynthia MacKenzie via the details below.

Applicants for roles at Queensland Rail may undergo pre-employment alcohol and drug testing if they advance in the recruitment process. The selection process may also include psychometric assessments, pre-employment health checks and background screenings, which could involve criminal history and credit checks, if this applies to the pre-employment requirements for this role.

For roles that have pre-employment qualifications, we will also be required to do formal qualification verification processes to ensure qualifications align to Queensland Rail's pre-employment frameworks.

To learn more about this Queensland Rail career opportunity please contact Cynthia MacKenzie with your enquiry via [email protected] Please do not email your application. We can only accept applications received via our website.

Apply Now

Refine Your Search

freight & jobs in brisbane, qld

Customer Journey Adviser (Relief)

Warehouse Assistant

Sea Logistics Sales Representative

Freight Air Cargo Examination Officer - Brisbane, Gold Coast & Redbank

Procurement and Logistics Officer

Order Management & Customer Experience Coordinator

Assistant Manager

Freight Forwarding - Business Development Executive - BNE-new

Graduate - Supply Chain

Freight Handler

Transport Administrator

Freight Handlers Brisbane Airport

Stock Controller

Export Officer (12mth Parental Leave Contract)

Transportation Specialist

Operations Manager

Supply and Distribution Manager

Warehouse & Logistics Officer

Logistics and Warehouse Coordinator

Training Coordinator

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