In-Demand Helpdesk manager Jobs in Botany Nsw

Junior IT Admin
Property Me —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free food
Quick Apply
Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- Communication skills
10d
Application Support Lead – Leading Non-Bank Lender
Thinktank —North Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Annual leave
Quick Apply
Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- SharePoint
- Leadership
7d
Information, Communications and Technology Officer
Safran —Sydney NSW
- Part-time
- Customer service
- Bachelor's degree
- Organisational skills
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
11d
Customer Care Officer
ALFRESCO EMPORIUM —Brookvale NSW
- $75,000 - $85,000 a year
- Urgently hiring
- Communication skills
- Employee discount
Quick Apply
5d
IT Helpdesk Team Leader
systemsGo —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
Quick Apply
Group Senior Helpdesk Analyst
Prouds —Summer Hill NSW
- Full-time
- Systems design
- Microsoft Office
- POS
Quick Apply
Application Support Lead
Thinktank —Sydney NSW
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Annual leave
Precinct Facility Manager
Cushman & Wakefield —Sydney NSW
- Full-time
- Management
Quick Apply
10d
Technical Team Lead
Techist —Sydney NSW
- $90,000 a year
- Full-time
- Hybrid work
- Scripting
- Work from home
Quick Apply
14d
Service Officer - Tech
Richemont —Sydney NSW
- $80,000 - $85,000 a year
- Sales
- Microsoft Office
- POS
1d
Facilities & Office Services Assistant
Clayton Utz —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Outlook
- Senior Secondary Certificate of Education
- Parental leave
- Gym membership
3d
Manager, House and Procedure, Clerk Grade 9/10 - Parliament of NSW - Sydney
Legislative Assembly —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Organisational skills
- Communication skills
13d
IT Operations Manager
Excolo Partners —Sydney NSW
- Contract
Facilities Manager
JLL —Sydney NSW
- Management
- Health insurance
- Parental leave
Commercial Account Executive- Customer Growth
Klaviyo —Sydney NSW
- $110,000 a year
- AI
- Marketing
Quick Apply
Principal Council Officer – Clerk Grade 9/10 – Parliament of NSW – Sydney, CBD
Legislative Council —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Organisational skills
4d
Handy Person
BGIS —Macquarie Park NSW
- Overtime
- Customer service
- Senior Secondary Certificate of Education
- Plumbing
- Parental leave
- Referral program

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helpdesk manager jobs near botany nsw

Junior IT Admin

Property Me
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Free snacks
Free food

Qualifications

Microsoft Powerpoint
Microsoft Word
TCP
Microsoft Excel
Microsoft Outlook
Software troubleshooting
Salesforce
Slack
DHCP
IT support
DNS
Cybersecurity
AI
Communication skills
Intune
Help desk
VPN

Full Job Description

Our Story

PropertyMe is Australia's leading cloud-based property management platform, trusted by thousands of real estate agencies across the country.

Founded in 2013 and headquartered in Sydney, we build software that helps property managers streamline rent management, maintenance, inspections, trust accounting, and more — all in one place.

We are looking for a motivated Junior IT Administrator to join our IT team. This is a fantastic opportunity for someone early in their IT career who wants broad, hands-on experience in a dynamic and fast-growing SaaS company.
Reporting to the IT Manager in a small team of two, the Junior IT Administrator will be the first point of contact for internal IT support across the business. You will be based onsite in our Sydney office Monday to Friday and will be supporting our team Australia wide, in person and remotely.

Responsibilities

First point of contact for IT support requests
Troubleshoot and resolve hardware, software, and connectivity issues across a mixed fleet of Windows and Mac devices, monitors, docks, mobile devices and accessories
Liaise with software providers and vendors to troubleshoot and resolve hardware and software issues
Administer user accounts and manage devices in our directory / MDM platform (JumpCloud)
Assist with the configuration and maintenance of network infrastructure, including network switches, wireless access points and routers
Support our SaaS stack including Microsoft 365 (Word, Excel, PowerPoint, Outlook), Slack, Zoom, Salesforce and similar
Support our team in the use of AI tools
AV support in meeting rooms and studio setup, including Zoom Rooms, iPhones, microphones, sound mixers and lighting
Assist with the day-to-day operations of our cyber security suite (CrowdStrike and Cloudflare) and assist with routine security tasks including software updates and audit log reviews
Maintain and update the asset register
Assist with onboarding and offboarding of staff, setup of new hardware, disposal of end-of-life hardware, and provisioning and deprovisioning of software licences
Assist with office moves, desk setups and IT projects
Ensure documentation is created, maintained and kept up to date

What you bring
Essential

1–2 years of experience in an IT support or helpdesk role, or a relevant IT qualification
Ability to work unsupervised and manage multiple tasks and conflicting priorities
Strong documentation and communication skills, with the ability to explain technical concepts to non-technical staff
Solid understanding of macOS and Windows desktop environments
Strong ability to troubleshoot, diagnose and resolve common hardware, software, and connectivity issues
Experience supporting productivity suites like Microsoft 365 or Google Workspace
Experience with MDM platforms like JumpCloud, Jamf, Intune or similar
Experience supporting and using communication tools like Slack, Zoom or similar
Experience providing AV / meeting room support to staff, with exposure to platforms like Zoom Rooms or Microsoft Teams Rooms
Exposure to cybersecurity tools like CrowdStrike, Cloudflare, Microsoft Defender or similar.
Experience with onboarding and offboarding staff

Desirable

Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP, VLAN, VPN).
Exposure to IT projects and/or new product rollouts
Interest in cybersecurity and AI
Experience or exposure to office moves and desk setups

The benefits and perks

Job security working for one of Australia's leading PropTech companies
Your whole team will be with you in one location (Sydney)
Free onsite snacks, breakfast, and lunch
Beautiful office in Sydney CBD with great views of Darling Harbour
Regular milestone parties and events

Quick Apply

Refine Your Search

helpdesk manager jobs in botany nsw

Junior IT Admin

Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney

Application Support Lead – Leading Non-Bank Lender

Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Information, Communications and Technology Officer

Technical Support Officer

Customer Care Officer

IT Helpdesk Team Leader

Group Senior Helpdesk Analyst

Application Support Lead

Precinct Facility Manager

Technical Team Lead

Service Officer - Tech

Facilities & Office Services Assistant

Manager, House and Procedure, Clerk Grade 9/10 - Parliament of NSW - Sydney

IT Operations Manager

Facilities Manager

Commercial Account Executive- Customer Growth

Principal Council Officer – Clerk Grade 9/10 – Parliament of NSW – Sydney, CBD

Handy Person

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