In-Demand Shift manager Jobs in Bilinga Qld

Customer Service Manager
Grounded Packaging Pty Ltd —Miami QLD
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Free parking
- Work from home
Quick Apply
Assistant Manager
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Supervising experience
- Hotel experience
3d
Care & Services Manager
Infinite Aged Care —Tweed Heads NSW
- Part-time
- Hospitality
- Management
- Customer service
- Employee assistance program
- Employee discount
Workforce Rostering Manager
Infinite Aged Care —Tweed Heads NSW
- Full-time
- Management
- Employee assistance program
- Employee discount
Bar Supervisor
Waymark Hotels —Coolangatta QLD
- Bar
- Sales
- POS
7d
Café Manager
The Coffee Club —Tweed Heads NSW
- Weekend availability
- Culinary experience
- Restaurant
- Café
- Employee discount
Quick Apply
10d
Area Manager
Boral —Gold Coast QLD
- Full-time
- Construction experience
- Leadership
Duty Manager
RACV —Gold Coast QLD
- $84,000 a year
- Part-time
- Management
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Shift Supervisors
Zambrero —Coolangatta QLD
- Full-time
- Restaurant
Quick Apply
Assistant Venue Manager
House of Hälsa —Mermaid Beach QLD
- $70,000 - $80,000 a year
- Part-time
- Hospitality
- Supervising experience
- In-person
- Employee discount
Quick Apply
21h
Roster Support Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Customer service
- Microsoft Office
Casual - Shift Supervisor
Hungry Jack's —Tweed Heads NSW
- Hospitality
- Leadership
- Restaurant
- On-the-job training
- Employee discount
Shift Supervisor/Manager
Pizza Hut —Carrara QLD
- Part-time
- Customer service
- In-person
Quick Apply
Distribution Centre Manager
PFD Food Services —Gold Coast QLD
- Weekend availability
- Budgeting
- Leadership
- Communication skills
- Health insurance
- Gym membership
Administration Manager
Bolton Clarke —Gold Coast QLD
- Full-time
- Microsoft Excel
- Management
- Sales
- Health insurance
- Employee assistance program
13h
Duty Manager - Overnights (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Weekend availability
- Leadership
- Communication skills
- Hotel experience
Hospitality Manager
Village Roadshow —Gold Coast QLD
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance program
16h
Shift Supervisor
Everything Fleet PTY LTD —Southport QLD
- $65,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick Apply
Duty Manager - Full time and Part Time
Southport RSL Memorial Club Inc —Southport QLD
- $70,000.00 - $84,866.24 a year
- Part-time
- Hospitality
- CPR Certification
- Management
- Opportunities for advancement
Quick Apply
6d
B2B Tech Sales Representitive
Scran Pty Ltd —Gold Coast QLD
- From $35 an hour
- Hospitality
- Sales
- Business development
- Paid training
- Employee stock purchase plan
Quick Apply

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shift manager jobs near bilinga qld

Customer Service Manager

Grounded Packaging Pty Ltd
Miami QLD

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year

Benefits

Free parking
Work from home

Qualifications

Multilingual
Sales
Customer service
Analysis skills
Data entry

Full Job Description

About Us

Grounded makes sustainable packaging simple, transparent, and accessible. We build tools that help brands discover, understand, and order the most interesting packaging materials on the planet. We streamline a complex process for our customers by providing a platform for businesses of all sizes to seamlessly manage their packaging.

About the Role

As the Customer Service Manager, you will work cross-functionally with our Head of Operations and Account Managers to support the delivery of a consistently high-quality customer experience. This is a hands-on execution role focused on completing primarily APAC, and select global, customer operational tasks, ensuring day-to-day customer needs are actioned accurately and on time.

You will closely support our Gold Coast–based Head of Operations and APAC Senior Account Manager in a fast-paced, scaling environment, taking ownership of tactical customer operational tasks and helping ensure nothing falls through the cracks. This role suits someone with a customer service and operations background who enjoys being close to customers, communicating directly with them, solving practical problems, and executing at pace.

As a fast-growing business, there may be opportunities over time for the right person to gain exposure to broader regional operations leadership as the business evolves.

Key Focus

The core focus of this role is hands-on execution of customer operational tasks to ensure our APAC customers receive timely, accurate, and responsive support.

Customer Service Leadership & Operations: Direct day-to-day regional customer service operations, serving as the final escalation point for complex client inquiries, high-value accounts, and critical operational resolution.
Process Governance & Optimisation: Establish, refine, and enforce customer service standards, Standard Operating Procedures (SOPs), and Service Level Agreements (SLAs) to support scalable business growth across APAC.
APAC Account & Client Retention Strategy: Oversee regional customer account management across the APAC e-commerce and retail landscape, partnering with sales leadership to drive client satisfaction, repeat business, and long-term retention.
Operational Resource & Workflow Management: Manage capacity planning, workflow distribution, and operational efficiency within the regional customer service function to maintain service excellence and drive performance metrics.
Cross-Functional & Sales Alignment: Drive strategic alignment between customer service, sales, and supply chain operations to ensure seamless execution of B2B/e-commerce orders and regional client commitments.

What You’ll Do

Direct the end-to-end quote-to-cash lifecycle, establishing quality standards across quoting, delivery coordination, and billing.
Serve as the primary operational lead for key accounts, directing client communications and ensuring service excellence.
Lead the resolution of complex client disputes and operational bottlenecks, implementing strategies to prevent recurring failures.
Partner with Sales and Operations leadership to streamline service delivery and optimise the regional customer experience.

About You

3+ years’ experience in Customer Service, Operations, or a similar customer operations-focused role.
Strong attention to detail with a process-oriented mindset and a desire to improve how things are done to deliver an excellent customer experience.
Comfortable and confident communicating directly with customers and internal stakeholders.
Able to work at pace in a time-sensitive, agile environment where priorities can shift.
Proactive, organised, and able to manage multiple tasks and priorities effectively.
Prior experience in a start-up or scale-up environment is desirable.

Perks

Incentive bonus scheme paid monthly
Optional WFH Fridays & Friday afternoons off (we all finish at 2pm)
Working with our friendly, hardworking team in our new office right in the heart of Miami, QLD
Work Laptop
Regular team events
Free parking

The successful candidate will bring a mix of commercial awareness, attention to detail, and a practical approach to solving problems as they arise. There is opportunity for learning and development over time as the business continues to grow.

You must also have a passion for sustainability and making a positive impact. Only candidates with a cover letter outlining why they’re right for the role will be considered.

Pay: $80,000.00 – $90,000.00 per year

Benefits:

Work from home

Experience:

Customer service: 3 years (Preferred)

Work Location: Hybrid remote in Miami QLD 4220

Quick Apply

Refine Your Search

shift manager jobs in bilinga qld

Customer Service Manager

Assistant Manager

Care & Services Manager

Workforce Rostering Manager

Bar Supervisor

Café Manager

Area Manager

Duty Manager

Shift Supervisors

Assistant Venue Manager

Roster Support Officer - Expression of Interest

Casual - Shift Supervisor

Shift Supervisor/Manager

Distribution Centre Manager

Administration Manager

Duty Manager - Overnights (Pre-Opening)

Hospitality Manager

Shift Supervisor

Duty Manager - Full time and Part Time

B2B Tech Sales Representitive

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