In-Demand It support Jobs in Beecroft Nsw

IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid training
Quick Apply
Technical Support Representative
IDEXX —Rydalmere NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
1d
Customer Network Support Engineer
Ericsson —North Ryde NSW
9h
IT Support Coordinator
Nido Early School —Sydney NSW
- Full-time
- Office
- Communication skills
11d
Desktop Support Engineer - Sydney
Datacom —Sydney NSW
- Full-time
- Communication skills
- Time management
- Health insurance
Quick Apply
IT Support Officer - English & Mandarin Speaking
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Professional development assistance
Quick Apply
IT Systems Administrator
All In IT Solutions —Stanmore NSW
- Full-time
- Azure
- Administrative experience
- Bachelor's degree
Service Desk Analyst
Brennan IT —Sydney NSW
- Weekend availability
- Azure
- Management
- Computer Science
IT Operations Support Engineer
VivCourt Trading —Sydney NSW
Technical Support Technician
Temperzone —Blacktown NSW
- Full-time
- Remote
- Customer service
- Systems design
- HVAC
- Employee assistance program
Quick Apply
Network and Systems Administrator
Fresh Hope Communities —Rhodes NSW
- Full-time
- Customer service
- Communication skills
- Commuter assistance
2d
Technical Support, Tier 1
Teletrac Navman —Sydney NSW
Desktop Support Engineer
Brennan IT —Sydney NSW
- Full-time
- Microsoft Office
- Analysis skills
- IT
12d
Desktop Support Analyst
MinterEllison —Sydney NSW
- Rotating roster
- AI
- Communication skills
Workflow Systems Administrator
NGS Super —Sydney NSW
- Full-time
- Management
- Organisational skills
- APIs
Quick Apply
13d
IT Server Administrator
Tetra Tech —Sydney NSW
- Azure
- Management
- Computer Science
- Employee stock purchase plan
- Parental leave
Service Desk Analyst (NSW)
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Outlook
- Management
- Research
- Employee assistance program
13d
ICT Support Officer
Prime Group Hygiene Solutions Pty Ltd —Strathfield South NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
11d
Systems Administrator (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Management
- Administrative experience
Quick Apply
12d
Quality System Administrator
RFBI —Sydney NSW
- Full-time
- Time management
- Opportunities for advancement

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IT Officer (ICT Help Desk Officer)

Expert Education and Visa Services
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year

Benefits

Employee rewards program
Paid training

Qualifications

Computer Science
VoIP
Bachelor's degree
Communication skills
Information Technology

Full Job Description

Company: EEVS PARRAMATTA PTY LTD t/a Expert Education and Visa Services Parramatta

Location: Parramatta, NSW

Work Type: Full-time, 38 hours per week

Salary on offer: $80,000 to $85,000 per annum plus superannuation

About us and the role:

Expert Education is a Leading Education and Migration Consulting Institution with a global presence in 24 countries. We provide honest, credible, and authentic counselling for studying in Australia, Canada, the US, the UK and many other destinations. We are currently seeking an IT Officer (ICT Help Desk Officer) to join our team. At Expert Education, you will meet a qualified circle of consultants offering access to our global education partners. Through our 91 offices, spanning five continents and 24 nations, we’ve helped over 150,000 students achieve their academic goals abroad.

Task & responsibilities

Providing high-quality, first-level IT support to internal staff, quickly diagnosing and resolving a
wide range of hardware, software, networking, and user access issues.
Handling the deployment, installation, ongoing maintenance, and active monitoring of workplace operating systems and business applications.
Managing user accounts, permissions, and access control within Google Workspace and other business systems.
Providing application support, including configuration of business applications and internal systems like, CRM.
Maintaining, troubleshooting IT equipment including VOIP communication endpoints, networked printers, multi-function scanners, desktops, and local network devices.
Perform basic network troubleshooting including connectivity issues, switch ports, and local network access.
Monitoring incoming incidents and using sound judgment to escalate complex technical errors or high-level network outages to service providers or external vendors when required.
Providing user onboarding and offboarding support, including account provisioning, access management, and software setup.
Building out a clear knowledge base of technical documentation, standard operating instructions, and user guides designed for staff.
Keeping a close eye on ticket queues and ensuring timely resolution in line with internal service expectations, and generating basic reports on outstanding or delayed requests.

Qualification & experience

At least two years of proven experience working as a Service Desk Analyst, IT Support Officer, or in a similar Help Desk environment and a bachelor's degree or equivalent in information technology, Computer Science, or a related field.
A strong operational background working under structured SLA targets, with the comfort and capability of working as a primary tech resource for a fast-paced office space.
Hands-on experience with operating system installations, basic network troubleshooting (switches, user access, connectivity), physical office hardware, and standard ticketing tools.
Sound verbal and written English communication skills; you must be able to translate complex technical concepts into user-friendly guidance for non-technical team members.

We Offer

A healthy work-life balance with a great supportive team environment.
Complimentary tea, coffee and refreshments.
Positive workplace culture with opportunities to participate in company sporting activities and team-building events.
Employee recognition and reward initiatives.
Paid training and industry certification support.
Superannuation, leaves and other benefits as of Award benchmarks.
Annual performance and salary reviews.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in beecroft nsw

IT Officer (ICT Help Desk Officer)

Technical Support Representative

Customer Network Support Engineer

IT Support Coordinator

Desktop Support Engineer - Sydney

IT Support Officer - English & Mandarin Speaking

IT Systems Administrator

Service Desk Analyst

IT Operations Support Engineer

Technical Support Technician

Network and Systems Administrator

Technical Support, Tier 1

Desktop Support Engineer

Desktop Support Analyst

Workflow Systems Administrator

IT Server Administrator

Service Desk Analyst (NSW)

ICT Support Officer

Systems Administrator (AU)

Quality System Administrator

I want to receive the latest job alert for it support in beecroft nsw

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