In-Demand Service leader Jobs in Australia

Customer Service and Security Team Leader
NEXTDC —Darwin NT
- Full-time
- Administrative experience
- Leadership
- Communication skills
Quick Apply
Terminal Information Customer Service Officer
Adelaide Airport —Adelaide Airport SA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Coles Merchandiser
BIG Brand Influence Group —Kurralta Park SA
- $34.34 an hour
- Urgently hiring
- Planograms
- POS
- Organisational skills
Quick Apply
Passenger Service Agent
Swissport International AG —Melbourne VIC
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
4h
Australian Open 2027 Workforce, Muster Room & Check In Team Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Operations Support Agent
FedEx AMEA —Hume ACT
- Full-time
- Paid training
- Annual leave
6d
Customer Service Team Leader
ASICS —Marsden Park NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee discount
Quick Apply
Customer Contact Centre Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
6d
FIFO Administrator
ISS —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Delivery Driver
PFD Food Services —Canberra ACT
- Full-time
- Paid training
- On-the-job training
Customer Service Officer
EACH —Ferntree Gully VIC
- $32.96 an hour
- Part-time
- Customer service
- Microsoft Office
- Databases
- Employee assistance program
Quick Apply
8d
Driver
Europcar —Perth WA
- Weekend availability
- Customer service
- Parental leave
2d
Guest Service Agent - Mercure Perth on Hay
MERCURE —Perth WA
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Liquor Team Member - BWS Chermside Central
BWS —Chermside QLD
- Part-time
- Employee assistance program
Quick Apply
1d
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Delivery Driver
ACM Parts —Somerton VIC
- Full-time
- Customer service
- Communication skills
- Referral program
14d
MYER HOBART - PART TIME
Estee Lauder —Hobart TAS
- Part-time
- Customer service
14d
Shift Leader - New Restaurant Opening Sunbury
Guzman y Gomez —Sunbury VIC
- Supervising experience
- Leadership
- Paid training
Quick Apply
Service Experience Manager
First Focus —Brisbane QLD
- Up to $160,000 a year
- Hybrid work
- Leadership
- Communication skills
Quick Apply
Team Leader
Coles Supermarkets —Roselands NSW
- Full-time
- Leadership
- Communication skills
- Time management
- Employee stock purchase plan
- Parental leave

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Customer Service and Security Team Leader

NEXTDC -
Darwin NT

Quick Apply

Job Details

Full-time

Qualifications

Data centre experience
Incident management
Administrative experience
Security
Leadership
Communication skills

Full Job Description

Company Description

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers.

NEXTDC is an exciting ASX 100-listed technology company, only 16 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customer’s digital infrastructure.

At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

Where Cloud lives and AI thrives

Job Description

We are seeking an experienced and motivated Security Team Leader to oversee security operations at our Darwin Data Centre.

In this critical leadership role, you will manage day-to-day security operations, lead a high-performing frontline security team, and ensure a safe, compliant, and professional environment. You will also act as the primary escalation point for incidents and operational issues, maintaining high service standards and supporting customer-facing operations.

Key Responsibilities

Lead and manage daily security operations, ensuring consistency, compliance, and professionalism across all shifts
Provide first-line leadership including performance management and team development
Act as the primary escalation point for incidents, service requests, and operational issues
Manage and maintain staff rosters in conjunction with contract security guard provider, including leave planning and short-notice coverage
Ensure security coverage and operational resilience across the site
Uphold front-of-house presentation standards, delivering a professional and customer-focused security service
Oversee incident management processes, ensuring timely resolution and accurate reporting
Maintain strong administrative and audit standards, including record keeping and compliance documentation
Identify and drive continuous improvement in security processes, systems, and service delivery

About You

You are a confident and composed security professional with strong leadership capability and operational awareness. You thrive in critical infrastructure environments, can manage competing priorities, and understand the importance of customer experience within a secure facility.

We welcome applicants from non-traditional security backgrounds, i.e. facilities, operations, aviation, logistics, customer operations, control room, hospitality leadership, emergency response coordination, or other high-accountability environments.

Qualifications

Proven experience in a team leadership role within security, facilities, or operations
Understanding of incident management and physical security controls
Experience contributing to security operations within critical infrastructure, or similar regulated environments
Excellent organisational and administrative skills, with a focus on accuracy and audit readiness
Ability to lead a customer-focused security function, maintaining high service standards
Strong communication skills and sound decision-making ability under pressure

Mandatory:

Australian Citizenship (required for AGSVA security clearance)
Ability to obtain and maintain AGSVA security clearance (NV1)

Highly desirable:

AGSVA security clearance – Baseline or NV1

Additional Information

Be part of a fast-growing, future-focused technology company
Play a key role in supporting AI and digital infrastructure in Australia
Thrive in a collaborative, inclusive, and values-driven culture
Access career development and progression opportunities as we expand

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.

Quick Apply

Refine Your Search

service leader jobs in australia

Customer Service and Security Team Leader

Terminal Information Customer Service Officer

Coles Merchandiser

Passenger Service Agent

Australian Open 2027 Workforce, Muster Room & Check In Team Roles

Operations Support Agent

Customer Service Team Leader

Customer Contact Centre Officer

FIFO Administrator

Delivery Driver

Customer Service Officer

Driver

Guest Service Agent - Mercure Perth on Hay

Liquor Team Member - BWS Chermside Central

Customer Service Representative

Delivery Driver

MYER HOBART - PART TIME

Shift Leader - New Restaurant Opening Sunbury

Service Experience Manager

Team Leader

I want to receive the latest job alert for service leader in australia

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