In-Demand Claims advisor Jobs in Australia

HR Advisor - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Customer service
- Salesforce
- AI
- Parental leave
Quick Apply
Claims & Rehabilitation Advisor
Bolton Clarke —Greater Adelaide SA
- Full-time
- Microsoft Office
- No degree
- Organisational skills
- Health insurance
- Employee assistance program
10d
Senior Injury Management Advisor
Primero Group —Western Australia
- Full-time
- Nursing
- Administrative experience
- Case management
- Employee discount
Senior Claims Advisor
Marsh —Perth WA
- Full-time
- Hybrid work
Workers Compensation Administrator - Complex National Claims
UGL Limited —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Wellness program
- Parental leave
Injury Management Advisor
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Presentation skills
- Case management
- No degree
- Work from home
- Parental leave
Customer Advisor
WorkCover Queensland —Brisbane QLD
- Full-time
- Hybrid work
- Wellness program
- Employee assistance program
Client Relationship Manager - Health and Benefits
WTW —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Communication skills
- Health insurance
- Life insurance
Client Advocate Executive - HIS
Solventum —North Ryde NSW
- Full-time
- Bachelor's degree
- EMR systems
- Acute care experience
Escala - Wealth Management - Graduate Opportunity
Focus Financial Partners —Melbourne VIC
- Part-time
- Microsoft Excel
- Management
- Finance
1d
Injury Management Advisor
Perfect Stranger —Eagle Farm QLD
- Full-time
- Hybrid work
- Presentation skills
- Case management
- No degree
- Work from home
- Parental leave
Client Service Officer - Estate Planning and Administration
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Morning shift
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
9d
Client Service Officer - Estate Planning and Administration
NSW Trustee and Guardian —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
9d
Customer Success Manager - Australia
GitLab —Remote
- Full-time
- Remote
- SDLC
- Employee stock purchase plan
- Annual leave
ER/IR Advisor
Webuild —Perth WA
- Remote
- Bachelor's degree
- Construction experience
- Communication skills
- Health insurance
- Parental leave
AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $157,637 a year
- Call employer
- Research
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
Injury & Wellness Advisor
Melbourne Water —Melbourne VIC
- Full-time
- Negotiation
1d
Contracts Administrator
Clough —Perth WA
- Full-time
- Remote
- Engineering
- Communication skills
- Health insurance
- Parental leave
Advisor, Injury Management
dnata catering and retail —Mascot NSW
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
15h
Product Support Specialist - WA
Payload Industries Pty Ltd —Forrestfield WA
- $140,000 - $160,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Communication skills

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HR Advisor - Remote

Employment Hero -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time

Benefits

Parental leave

Qualifications

Blogging
Customer service
Salesforce
Zendesk
Communications
AI
Communication skills

Full Job Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission

We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy

We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale

We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission

We Live by Our Values - we role model our values 100% of the time

We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

Provide accurate and technical IR/ER advice to our clients (ranging from HR Managers/ Business Owners/ Line Managers) on operational matters such as performance management, misconduct, termination, personal illness, discrimination/harassment, adverse actions, litigious proceedings, award interpretation, industrial disputes; as well as important policies and procedures.
Complete compliance audits for clients including providing recommendation and interpretation on award coverage for the business and various employee roles; and recommendations on areas of improvement in their HR compliance.
Raise complex and/or high-risk matters for assistance on advice with Senior Workplace Advisors or Team Leaders. This includes matters such as termination outside of probation, redundancies, serious misconduct, transfer of business, difficult award interpretation etc.
Manage high volume calls and email enquiries providing each client with calm, professional and accurate support and advice. Deal with matters pragmatically, whilst providing accurate analysis of the various risks and outlining practical solutions for maintaining compliance.
Contribute to our overall brand and client knowledge base by assisting in ongoing projects such as content creation for blogs, posts, webinars, update videos and client guides/summaries.
Participant in on-going department projects for process improvements and awards summaries.
Liaise with our legal team for more complex disputes, claims and investigations.
Provide guidance to the sales and marketing team as needed to support the growth of the advisory product.
Create and post current and topical knowledge base articles/blogs for our website and social media.
Champion and assist with improvement initiatives within the HR Advisory team using problem solving tools.
Responsible for ensuring advice is only given to authorised contacts in SalesForce (SF) and updating SF with any relevant changes to contacts. Also reflecting these changes in Zendesk and to the wider team.
Ensure to maintain detailed and accurate records of advice including logging a Zendesk or Salesforce ticket with call notes, or emails to clients.

This role can be based anywhere in Australia.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

1-2 years experience at an HR Advisor level (or equivalent).
Qualifications in HR, Law, Business or similar fields (preferable).
Australian Employment Knowledge
Strong ability to advise on Industrial Relations matters. Award interpretation is highly regarded.
Good time management, attention to detail, and customer service skills.
Excellent levels of written and verbal communication skills.
Competent in managing and influencing stakeholders, whilst advising on a range of HR matters.
Proficient in learning and using different softwares, systems, tools and technologies. Knowledge of Salesforce, Zendesk and Employment Hero is highly regarded!
Customer focused and ability to build strong on-going relationships.
Experience working collaboratively as part of a global and remote team environment.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means:

You will work remotely, with the flexibility to own your time and impact
You will access cutting-edge tools to amplify your work, knowledge and outputs
You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

Privacy and AI Notices

We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
We verify candidate identity and location as part of our hiring process.
At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Company Overview

Employment Hero is the world’s first Employment Operating System: an end-to-end system built to make employment easier for everyone. From hired to retired, everything employment is managed in one place. Employment Hero helps over 300,000 businesses worldwide hire great people and manage everything from hiring, HR and payroll, through to rewards, recognition and offboarding —all automated behind the scenes. And for the 2M+ employees and jobseekers using Employment Hero, Employment OS is their work passport to unlock great job opportunities, manage work admin and grow their career.

Quick Apply

Refine Your Search

claims advisor jobs in australia

HR Advisor - Remote

Claims & Rehabilitation Advisor

Senior Injury Management Advisor

Senior Claims Advisor

Workers Compensation Administrator - Complex National Claims

Injury Management Advisor

Customer Advisor

Client Relationship Manager - Health and Benefits

Client Advocate Executive - HIS

Escala - Wealth Management - Graduate Opportunity

Injury Management Advisor

Client Service Officer - Estate Planning and Administration

Client Service Officer - Estate Planning and Administration

Customer Success Manager - Australia

ER/IR Advisor

AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority

Injury & Wellness Advisor

Contracts Administrator

Advisor, Injury Management

Product Support Specialist - WA

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