In-Demand Technical account Jobs in Adelaide, Sa

IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
IT Service Desk Technician
FYFE —Greater Adelaide SA
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Parental leave
- Employee assistance program
14d
Product Support Services Representative - Construction Equipment
Cavpower —Gepps Cross SA
- $115,000 - $150,000 a year
- Full-time
- CRM software
- Maintenance
- Business development
Quick Apply
Forex CFD Account Manager - Multiple locations
TMGM —Greater Adelaide SA
- $75,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- Financial services
Quick Apply
System Administrator
SkillQuest —Blair Athol SA
- $78,000 - $85,000 a year
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Parental leave
- Professional development assistance
Quick Apply
Sales Light Equipment
Hitachi Construction Machinery —Greater Adelaide SA
- Full-time
- CRM software
- Sales
- Customer service
- Parental leave
- Employee assistance program
Bookkeeper
Mykra Pty Ltd —Klemzig SA
- Part-time
- Computer skills
- Leadership
- Employee assistance program
- Employee discount
Quick Apply
Desktop Support Engineer
Brennan IT —Greater Adelaide SA
- Full-time
- Microsoft Office
- Analysis skills
- IT
4d
Field Services Specialist
Geotab —Greater Adelaide SA
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Engineering
SEO Specialist
Zanity —Hyde Park SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Network Engineer
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Reporting Lead | Defence & Infrastructure
Turner & Townsend —Greater Adelaide SA
- Full-time
- Azure
- SQL
- Analysis skills
Quick Apply
Business Systems & Support Officer
Believe Housing Australia —Regency Park SA
- From $87,700 a year
- Full-time
- Microsoft Office
- No degree
- Business
- Health insurance
- Parental leave
Quick Apply
6d
Technical Representative
Boart Longyear —Adelaide Airport SA
- Full-time
- Microsoft Office
- Electrical experience
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Account Manager
Senior Leadership InfraBuild —Cavan SA
- CRM software
- Sales
- Microsoft Office
- Fuel card
- Health insurance
HVAC Sales & Technical Manager
Katz Recruitment —Greater Adelaide SA
- $120,000 - $135,000 a year
- Full-time
- Sales
- Electrical experience
- HVAC
Quick Apply
Technical Account Manager, CORE
First Focus —Adelaide SA
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
7d
Service Delivery Coordinator
Unisys —Greater Adelaide SA
- Contract
- Organisational skills
- Communication skills
IT Infrastructure Lead - Hybrid
AnglicareSA —Hindmarsh SA
- Full-time
- Hybrid work
- Leadership
- Health insurance
- Parental leave
Quick Apply
13d
Business Development Manager - Rental Solutions - SA/NT
Energy Power Systems Australia —Gillman SA
- Hybrid work
- CRM software
- Sales
- Salesforce
- Health insurance
14d

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IT Support Officer

Northline -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

One Northline

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.

IT Support Officer

Job no: 495320
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Help Desk & IT Support

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

This role is offering a salary between $76,515 to $86,515 plus superanuation.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Advertised: 11 May 2026 Cen. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

technical account jobs in adelaide, sa

IT Support Officer

IT Service Desk Technician

Product Support Services Representative - Construction Equipment

Forex CFD Account Manager - Multiple locations

System Administrator

Sales Light Equipment

Bookkeeper

Desktop Support Engineer

Field Services Specialist

SEO Specialist

Associate Network Engineer

Reporting Lead | Defence & Infrastructure

Business Systems & Support Officer

Technical Representative

Account Manager

HVAC Sales & Technical Manager

Technical Account Manager, CORE

Service Delivery Coordinator

IT Infrastructure Lead - Hybrid

Business Development Manager - Rental Solutions - SA/NT

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One Northline

IT Support Officer

About the role

Key Responsibilities

About you

You will also be able to demonstrate your:

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