In-Demand Customer insights manager Jobs in Adelaide, Sa

Customer Insights Manager
OTR Group —Kensington SA
- Full-time
- Research
- Analytics
- Employee assistance program
Customer Insights Manager
OTR —Kensington SA
- Research
- Analytics
- Employee assistance program
Customer Success Manager - Risk Management - SaaS (Hybrid)
Riskonnect —Greater Adelaide SA
- Full-time
- Management
- Salesforce
- Microsoft Office
Quick Apply
Business Improvement Manager
ACH Group —Greater Adelaide SA
- Up to $15,900 a year
- Part-time
- Microsoft Excel
- PMP
- Data analysis skills
- Health insurance
- Employee assistance program
Quick Apply
4d
Team Leader, Course Advisor (International)
EDU Corporate Services Pty Limited —Adelaide SA
- Full-time
- Sales
- Salesforce
- Recruiting
Quick Apply
Key Account Manager - National Distribution Channels
DON —Port Adelaide SA
- $110,000 a year
- Full-time
- Hospitality
- Sales
- Business development
Quick Apply
2d
Customer Success Manager - Korean Speaker
TeamViewer Germany GmbH —Adelaide SA
- Hybrid work
- CRM software
- Management
- Salesforce
Quick Apply
Customer Success Manager - Japanese Speaker
TeamViewer Germany GmbH —Adelaide SA
- Hybrid work
- CRM software
- Management
- Salesforce
Quick Apply
Product & Improvement Manager
Fluke Health Solutions —Port Adelaide SA
- Full-time
- Management
- Customer service
- Analysis skills
Senior CRM and Loyalty Manager
SILK Laser Clinics —Norwood SA
- Full-time
- CRM software
- Marketing
- Salesforce
Quick Apply
Practitioner Project Manager -Reporting
BAE Systems —Osborne SA
- Full-time
- Hybrid work
- Management
- Writing skills
- Presentation skills
9d
Contact Centre Manager
Datacom —Modbury SA
- Full-time
- Administrative experience
- Analysis skills
- Leadership
Quick Apply
Assistant Workplace Experience Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
9d
Regional General Manager
G'day Group —Adelaide SA
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Parental leave
Quick Apply
11d
Coordinator - HRIS Data & Reporting
Australia Red Cross —Greater Adelaide SA
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Communication skills
- Annual leave
- Employee assistance program
15h
Assistant Workplace Services Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Business Development Manager - Rental Solutions - SA/NT
Energy Power Systems Australia —Gillman SA
- Hybrid work
- CRM software
- Sales
- Salesforce
- Health insurance
11d
Category Manager [Facilitites]
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Management
- Construction experience
- Leadership
Business Development Manager SA/NT
DuluxGroup —Beverley SA
- Full-time
- Sales
- Business development
- Construction experience
- Parental leave
- Employee assistance program
Senior Digital Product Manager
Journey Beyond —Adelaide SA
- Contract
- Hybrid work
- Agile
- Resort
- Parental leave
- Employee assistance program
Quick Apply
9d

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customer insights manager jobs near adelaide, sa

Customer Insights Manager

OTR Group
Kensington SA

Apply Now

Job Details

Permanent | Full-time

Benefits

Employee assistance program
Insurance services

Qualifications

Research
Analytics

Full Job Description

Who We Are:
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart & GiftBox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

The Role:
We’re looking for a Customer Insights Manager to establish and lead a centralised customer insights capability within our retail business.
In this role, you’ll bring together customer data, feedback and research to build a clear, consistent view of our customers. Your insights will directly influence decision-making across key areas including Marketing, Digital, Loyalty, Merchandise and Operations.
This is a highly visible role focused on simplifying complexity and translating data into clear, actionable insights that leaders and teams can easily understand and use to drive better outcomes.

You Will Provide:

Leadership in building and embedding a centralised customer insights capability across the business.
Clear, actionable insights on customer behaviours, needs and pain points to inform decision-making.
A connected view of the customer by bringing together data, research and feedback.
Strong partnership with Marketing, Digital, Loyalty, Merchandise and Operations to support campaigns, journeys and initiatives.
Effective management of external research and insights partners to deliver high-quality outputs.
Development of meaningful customer segments that drive targeted activity and growth.
Prioritised, commercially focused insight delivery aligned to business needs.
Simple, intuitive dashboards and reporting that are accessible and easy to use.
Compelling storytelling that translates complex data into clear, practical recommendations.

What We Offer:

Join a dynamic team at a renowned South Australian company, known for their innovation and outside the box thinking.
Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
Access to exclusive staff benefits via our OTR App.
Access to our free and confidential Employee Assistance Program (EAP).
Access to extensive health and wellbeing benefits, including discounted private health insurance, fitness memberships, and everyday lifestyle savings for you and your family.

About You:

Proven experience in customer insights, research or analytics roles within retail or consumer focused environments.
Strong ability to translate data and customer feedback into clear, practical and actionable insights.
Experience managing research or insights partners and influencing stakeholders across Marketing, Digital, Loyalty, Merchandise and Operations.
Confident communicator who can simplify complex information for non-technical audiences.
Hands on experience with dashboards, reporting or data visualisation tools.
Comfortable operating in a build/scale environment, with experience establishing or growing an insights capability, mentoring others, and exposure to customer feedback programs (e.g. NPS, surveys) highly regarded.

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.

Apply Now

Refine Your Search

customer insights manager jobs in adelaide, sa

Customer Insights Manager

Customer Insights Manager

Customer Success Manager - Risk Management - SaaS (Hybrid)

Business Improvement Manager

Team Leader, Course Advisor (International)

Key Account Manager - National Distribution Channels

Customer Success Manager - Korean Speaker

Customer Success Manager - Japanese Speaker

Product & Improvement Manager

Senior CRM and Loyalty Manager

Practitioner Project Manager -Reporting

Contact Centre Manager

Assistant Workplace Experience Manager

Regional General Manager

Coordinator - HRIS Data & Reporting

Assistant Workplace Services Manager

Business Development Manager - Rental Solutions - SA/NT

Category Manager [Facilitites]

Business Development Manager SA/NT

Senior Digital Product Manager

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