In-Demand Retail customer service officer Jobs in Western Australia

Customer Support Officer
APM Communities —West Perth WA
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND WA
Winc —Perth Airport WA
- No weekends
- Hybrid work
- Hospitality
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
Customer Support Officer - First Nations Identified Role
APM Communities —West Perth WA
- Full-time
- Customer service
- Parental leave
Quick Apply
Customer Service Officer
Linfox —Hazelmere WA
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Parental leave
Post Sales Support Officer (Warranty, Claims, Customer Service)
Trevor's (1977) Pty Ltd —Osborne Park WA
- $65,000 - $75,000 a year
- Urgently hiring
- CRM software
- Sales
- Microsoft Office
Quick Apply
7d
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Administration Officer
Juniper —Bentley WA
- Full-time
- Communication skills
- Time management
- Health insurance
Retail Customer Service Officer
Australia Post —Denmark WA
- $35.01 - $37.42 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
Client Services Officer
SGS —Perth Airport WA
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Parental leave
Quick Apply
6d
Retail Security Officer
Millennium —Floreat WA
- Part-time
- CPR Certification
- First Aid Certification
Security Officer
Compass Group Australia —Beckenham WA
- 12 hour shift
- First Aid Certification
5d
Customer Service Officer - Field
MEGT Australia —Perth WA
- Full-time
- Hospitality
- Customer service
- Data entry
- Health insurance
- Parental leave
5d
FIFO Team Leader & Supervisor – Cleaning, Catering, Bar & Administration
Compass Group Australia —Perth WA
- From $90,249 a year
- Full-time
- Supervising experience
- Cleaning
- In-person
- Parental leave
Multi-Skilled Aquatic Officer (Lifeguard, Reception & Cleaning)
Haven Bathhouse —Mandurah WA
- $27 - $38 an hour
- Part-time
- Hospitality
- Customer service
- First Aid Certification
Quick Apply
Customer Service Officer - Port Hedland, WA
Bullivants —Port Hedland WA
- Full-time
- Customer service
- Communication skills
Participant Support Officer
AKG Australia —Joondalup WA
- Full-time
- Customer service
- Administrative experience
- Annual leave
- Parental leave
13d
Security Officer
Millennium —Clarkson WA
- $27.91 an hour
- Weekend availability
- CPR Certification
- First Aid Certification
Admininstration Officer
Motion Asia Pacific Services Pty Ltd —Welshpool WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
Senior Communications Specialist
Bethanie Group —Perth WA
- Contract
- Remote
- Gym membership
13d
TMLO/Stores Officer
Babcock International —Henderson WA
- Contract
- Maintenance
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave
11d

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Customer Support Officer

APM Communities -
West Perth WA

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Insurance services

Qualifications

Hospitality
Customer service
Call center experience

Full Job Description

Job Description

Before you get started, a quick heads‑up: Applicants who are successfully contacted will be completing a short Vervoe skills assessment. It’s designed to give you a chance to show your strengths in action -not just on paper. Once you have been reached out, the link lands in your inbox straight away, so keep an eye out.

Customer Service Officer (Communities) If you’re the kind of person who brings calm to chaos, warmth to conversations and energy to busy days, you’ll feel right at home with us.

About the Role

You’ll be the first point of contact for our customers - the voice that reassures, guides and gets things moving. From booking appointments to resolving queries and navigating tricky moments, you’ll help ensure every interaction ends on a positive note. You’ll work across multiple sites, using telephony and CRM systems with confidence and care.

What We’re Looking For

Customer de-escalation experience - You know how to steady the ship when conversations get tough.
CRM confidence - You’re comfortable jumping between systems.
Fast-paced background - Call centres or busy retail floors are familiar territory.
KPI experience - You understand targets and enjoy meeting them.
Strong people skills - You bring empathy and professionalism to every interaction.
Problem-solving ability - You think clearly and act quickly.
Team mindset - You collaborate well across multi-site teams.
Attention to detail - You keep things accurate and organised.

And if your background is in retail, hospitality or customer service? Fantastic. Your people skills, resilience and ability to think on your feet are exactly what we value - we strongly encourage you to apply.

What You’ll Be Doing

Understanding customer needs and scheduling appointments with care.
Processing information accurately - You keep everything consistent and reliable.
Learning quickly - New systems and processes don’t throw you off.
Meeting objectives - You take action and aim high.
Staying composed under pressure - Even on the busiest days.
Adapting to change - You stay steady as things evolve.
Upholding our values - Professional, respectful and aligned with our culture.

Benefits You’ll Enjoy

Genuine work-life balance (no weekends)
Option to purchase additional leave
Discounted health insurance
Car leasing packages
Paid parental leave
Service recognition
Opportunities to explore different APM Group Human Services brands and grow your career

If you’re ready to make a meaningful impact and build a career you’re proud of, we’d love to hear from you.

This role requires standard pre-employment checks, including an NDIS Worker Screening Check and a National Police Check.

We encourage applications from Aboriginal and Torres Strait Islander peoples and from people with a disability.

Apply now and bring your best self to a team that values excellence, empathy and adaptability.

Applications will be reviewed as they are received.

Join our Talent Community for future openings!

APM Group | APM Careers | APM Talent Communities | APM EOI

At APM, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, nationalities, abilities, and cultures, including Indigenous peoples, the LGBTQI+ community, and people with disabilities.

Ready to take the next step? Submit your application today and complete your Vervoe assessment as soon as it lands in your inbox - candidates who complete it promptly will be prioritised for interview. Don't miss your chance to stand out. Apply now!

Quick Apply

Refine Your Search

retail customer service officer jobs in western australia

Customer Support Officer

EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND WA

Customer Support Officer - First Nations Identified Role

Customer Service Officer

Post Sales Support Officer (Warranty, Claims, Customer Service)

Customer Service Officer (Member Services Consultant)

Administration Officer

Retail Customer Service Officer

Client Services Officer

Retail Security Officer

Security Officer

Customer Service Officer - Field

FIFO Team Leader & Supervisor – Cleaning, Catering, Bar & Administration

Multi-Skilled Aquatic Officer (Lifeguard, Reception & Cleaning)

Customer Service Officer - Port Hedland, WA

Participant Support Officer

Security Officer

Admininstration Officer

Senior Communications Specialist

TMLO/Stores Officer

I want to receive the latest job alert for retail customer service officer in western australia

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