In-Demand Services manager Jobs in West Melbourne, Vic

Hotel Services Manager
Gian Hospitality —Melbourne VIC
- $85,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
8d
Australian Open 2027 Event Leadership Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
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Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
7d
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
10d
Hotel or Motel Manager
SAI SAS PTY LTD —East Melbourne VIC
- $75,000 - $85,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick Apply
Property Services Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Docklands VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
Quick Apply
10d
Manager Member Services
ANZ Banking Group —Melbourne VIC
- Full-time
- Administrative experience
- Communication skills
Daily Org/Admin support - REMOTE position
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Remote
- Communication skills
10d
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Admissions Officer
Pass Global Pty Ltd T/a ALTEC College —Melbourne VIC
- $28 - $33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Data analysis skills
Quick Apply
3d
Hotel Service Manager
Imagine Hotels & Resorts Pty Ltd —Southbank VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
7d
Quality Assurance Manager
Build Clean Holdings PTY LTD —Northcote VIC
- $75,000 - $85,000 a year
- Weekend availability
- Microsoft Office
- Organisational skills
- In-person
- Relocation assistance
Quick Apply
Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Management
- Team management
- Leadership
6d
Accommodation Services Manager - West Melbourne
Claro Disability Services —Altona VIC
- Full-time
- Care plans
- Leadership
Hotel Services Manager
Imagine Hotels and Resorts —Southbank VIC
- $85,000 - $89,000 a year
- Full-time
- Management
- Organisational skills
- Cleaning
Quick Apply
Property Services Manager
JLL —Melbourne VIC
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Talent Coordinator
Link Group —Docklands VIC
- No experience needed
- Administrative experience
- Human resources
3d
Catering Event Coordinator
Abbotsford Food Hall —Abbotsford VIC
- From $35 an hour
- Urgently hiring
- Hospitality
- Customer service
- English
Quick Apply
Customer Success Manager
Deposit Power —Melbourne VIC
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply

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services manager jobs near west melbourne, vic

Hotel Services Manager

Gian Hospitality -
Melbourne VIC

Quick Apply

Job Details

Full-time
$85,000 a year
8 days ago

Qualifications

Hospitality
Management
Supervising experience
Hospitality Management
Computer skills
Diploma
Budgeting
Associate degree
Leadership
Communication skills
Hotel experience
Advanced diploma

Full Job Description

POSITION SUMMARY

Job Title: Hotel Service Manager

ANZSCO Code: 431411 (Hotel Service Manager) — Skill Level 2

Position Type: Full-Time, Ongoing (minimum 2-year term)

Work Hours: 38 Hours per week

Location: All Hotels

Company Name: Gian Hospitality Enterprises

Salary: Annual Base Salary: AUD 85,000 plus Superannuation

Direct Supervisor: Luke Pintaudi, Director

ABOUT THE EMPLOYER

Gian Hospitality Enterprises is a premium housekeeping and hotel services provider based in Melbourne, Victoria, delivering dedicated housekeeping, room attendant, front-of-house and broader hotel service management solutions to hotel groups across the region. Gian Hospitality Enterprises is built on a foundation of exacting quality standards, reliability, and a guest-first service culture that has earned the trust of premium hotel partners. As the business continues to grow its portfolio of hotel contracts, the organization is expanding its on-site management capability to maintain consistent, high-quality service delivery across multiple properties.

JOB PURPOSE

The Hotel Service Manager holds overall management responsibility for hotel service operations across Gian Hospitality Enterprises' client properties. The role extends beyond housekeeping supervision to encompass operational planning, budgeting and labour planning, service quality management, resource planning, guest satisfaction, performance monitoring and continuous improvement. The Hotel Service Manager oversees hotel service staff — including room attendants, porters and doorpersons — sets and enforces service standards, manages budgets and staffing resources, and ensures operational and compliance reporting is delivered so that the company's reputation for premium, reliable service is upheld and consistently improved across every site.

KEY RESPONSIBILITIES

Hold overall management responsibility for hotel service operations across one or more client properties, including operational planning and resource allocation.
Develop and manage site-level budgets and labour plans, monitoring costs against forecast and adjusting resourcing to meet operational and financial targets.
Determine daily and weekly work requirements and allocate duties among room attendants, porters and doorpersons across client hotel sites.
Liaise and coordinate with hotel management and other operational departments to align service delivery with each property's requirements and events schedule.
Prepare, maintain and update staff rosters and attendance records, adjusting coverage to meet occupancy and service demands.
Manage service quality across all sites, setting performance benchmarks and driving continuous improvement in guest satisfaction outcomes.
Ensure company policies, hotel brand standards and Work Health and Safety (WHS) requirements are consistently met and enforced across all sites.
Monitor and review the performance and output of the housekeeping and service team, recommending and implementing improvements to workflow and service quality.
Meet with team members to address concerns, resolve grievances, and support staff development and training.
Conduct quality inspections of guest rooms and public areas to ensure standards meet client and brand expectations.
Support front office and reception functions where required, acting as an escalation point for guest service issues.
Manage stock levels of housekeeping supplies, linen and amenities, and liaise with suppliers as required.
Prepare and deliver operational reports on service performance, budgets, staffing levels and site issues to company directors.

KEY REQUIREMENTS

Qualifications: AQF Associate Degree, Advanced Diploma or Diploma in Hospitality Management or a related field, or equivalent — or a minimum of 3 years' relevant supervisory experience in a hotel or hospitality services environment (in line with ANZSCO Skill Level 2 requirements).

Experience: Minimum of 5 years, including experience in an operational management capacity with budgeting and staff leadership responsibilities.

Skills:

Strong leadership, organizational and interpersonal skills, with the ability to manage and motivate a diverse team.
Demonstrated ability to manage budgets, labour costs and operational reporting.
Well-developed communication skills, both written and verbal, for liaising with staff, hotel management and clients.
Working knowledge of hotel housekeeping standards, room presentation, and service quality benchmarks.
Sound understanding of workplace health and safety practices and compliance obligations in a hospitality environment.
Competent computer and record-keeping skills for rostering, budgeting, reporting and stock management.
Understanding of cultural diversity and a person-centred approach to guest and staff interactions.

WORKING CONDITIONS

Shift work including early mornings, weekends and public holidays as required by hotel operating hours.
Some physical activity involved in inspecting rooms and supporting service delivery.
Travel between multiple hotel client sites across Melbourne may be required.

WHY THIS ROLE IS ESSENTIAL

Gian Hospitality Enterprises has experienced significant growth in its hotel services contracts, now servicing multiple hotel properties across the region. This growth in scale and complexity has created the need for a dedicated Hotel Service Manager to hold overall operational and management responsibility across sites — overseeing budgets, staffing, compliance and service standards — to ensure consistent, high-quality service delivery is maintained as the company's property portfolio continues to expand.

OPPORTUNITIES FOR GROWTH

This role offers the opportunity to lead service delivery across multiple premium hotel properties, mentor and develop junior team members, and grow into broader operational leadership within Gian Hospitality Enterprises as the business expands.

Pay: $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

services manager jobs in west melbourne, vic

Hotel Services Manager

Australian Open 2027 Event Leadership Roles

Entry Level Solar Sales Representative

Office Manager

Area Manager

Hotel or Motel Manager

Property Services Manager

Manager Member Services

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Passenger Services Manager

Admissions Officer

Hotel Service Manager

Quality Assurance Manager

Manager

Accommodation Services Manager - West Melbourne

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Catering Event Coordinator

Customer Success Manager

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