In-Demand It systems support analyst Jobs in Victoria

IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
6d
IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
IT Support Analyst
Logonests IT —Melbourne VIC
- $76,000 a year
- Childcare
- In-person
- Employee discount
- Professional development assistance
Quick Apply
12d
Cyber Security & IT Systems Analyst
IAEngg Pty Ltd —Melbourne VIC
- $79,000 - $89,000 a year
- Full-time
- Azure
- No degree
- SharePoint
Quick Apply
IT Analyst
Commercial Motor Vehicles Pty Ltd. —Hallam VIC
- Full-time
- Communication skills
- Health insurance
Quick Apply
2027 DXC Technology Graduate Program Australia
DXC Technology —Melbourne VIC
- Full-time
- In-person
- AI
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
IT System Analyst
ASHA Solutions —Melbourne VIC
- $72,087.31 - $131,847.21 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Communication skills
Quick Apply
IT Service Desk Analyst
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Quick Apply
IT Talent Community - Multiple Opportunities
DXC Technology —Melbourne VIC
- Full-time
- Agile
- In-person
- Communication skills
2h
IT Business Analyst
Marsh —Melbourne VIC
- Full-time
- Hybrid work
- Oracle
- AWS
- Analysis skills
Data Analyst & Business Intelligence (BI) Developer
PRIME KITCHENS GROUP PTY. LTD. —Campbellfield VIC
- $95,000 - $110,000 a year
- Full-time
- Data analysis skills
- In-person
- Manufacturing
Quick Apply
8d
Cyber Security GRC Analyst
BAE Systems —Melbourne VIC
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
Regional IT Analyst
Aggreko —Braeside VIC
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
IT Service Desk Analyst
Brennan IT —Melbourne VIC
- $72,000 - $78,000 a year
- Full-time
- Azure
- In-person
- Business
- Parental leave
- Employee discount
Quick Apply
14d
Systems Operations Analyst
Intercontinental Exchange Holdings, Inc. —Southbank VIC
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
People Data & Insights Analyst - Support Services Global Support Centre
Cotton On —Geelong VIC
- Full-time
Quick Apply
Support Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
9d
Policy and Data Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Excel
- Research
- Analysis skills
17h
Desktop Services Analyst
Anaconda —Victoria
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Profit sharing
- Employee assistance program
1d

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it systems support analyst jobs near victoria

IT Systems Support Analyst

Bed Bath N' Table -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
6 days ago

Benefits

Employee assistance program
Employee discount
Transportation links

Qualifications

Management
Customer service
Microsoft Exchange
ITIL
IT support
POS
SharePoint
Communication skills

Full Job Description

501576

VIC - Melbourne CBD & Inner Suburbs, VIC

Information Technology

Full Time Salaried

Bed Bath N’ Table is an Australian owned family run business where helping our customers to create their dream home is our specialty and our passion. With over 180 stores in every state and territory of Australia and key location stores throughout New Zealand and Singapore, our team of driven and inspired people are the biggest part of our exciting journey to becoming a full home lifestyle destination for our customers.

BED BATH N' TABLE WILL OFFER YOU:

The chance to be part of a 100% Australian owned business that is continuously growing and strong
Competitive salary package
Access to Staff discounts of 30% off full price products and an additional 15% off reduced items so that you can create your own dream home
Great inner-city location in the vibrant Glenferrie café district of Hawthorn, close to public transport
Access to our Employee Assistance program to ensure that your well-being is continuously supported

We’re seeking an IT Systems Support Analyst to join our IT team as a first point of contact for technical support across Head Office and our store network. This is a hands-on role for someone who enjoys troubleshooting, customer service and solving problems across a broad technology environment.

ABOUT THE ROLE

Reporting to the IT Infrastructure and Services Manager, you’ll provide 1st and 2nd line support via phone, email, service desk and face-to-face assistance. You’ll manage incidents through to resolution or escalation, maintain accurate IT records and documentation, and support users across hardware, software, network and retail systems.

KEY RESPONSIBILITIES

Provide 1st and 2nd line technical support to Head Office and store teams across service desk, phone, email and face-to-face channels.
Log, manage, prioritise and escalate incidents through the Service Desk, ensuring records remain accurate, timely and up to date.
Troubleshoot user, hardware, software, network, wireless and Point of Sale issues, providing clear and customer-focused support.
Administer user and store changes, including account creation and deletion, moves, additions and changes across relevant systems.
Maintain IT documentation, knowledge resources and records, including SharePoint, FAQs, manuals and licensing information.
Support network and endpoint security tools, cloud and on-premise applications, and basic virtualisation technologies.
Participate in the after-hours support roster and escalate broader issues to the appropriate specialist when required.
Contribute to IT projects including new store setups, new initiatives and technology improvements.

ABOUT YOU

You will bring:

Tertiary qualifications in Information Technology or a related discipline.
Relevant experience in a similar IT support or service desk role.
Knowledge of ITIL-based service management practices.
Working knowledge of Windows desktop environments, Apple iOS, Active Directory, Microsoft 365 / Exchange, networking and wireless troubleshooting.
Exposure to retail or multi-site environments, Point of Sale systems and cyber security processes is highly regarded.
Strong troubleshooting, organisation and prioritisation skills, with the ability to respond calmly to unexpected issues.
Excellent communication and customer service skills, including the ability to explain technical issues without jargon.
A proactive, positive and adaptable approach, with the ability to work independently and contribute as part of a collaborative IT team.
Flexibility to participate in rotating shifts and on-call support.

WHY JOIN BED BATH N’ TABLE

Our values guide how we work every day:

Staff product discounts
Broad exposure across Head Office, stores and a multi-site retail technology environment
Hands-on experience across service desk, infrastructure, security and retail systems
Supportive, collaborative head office team

Apply Now

Refine Your Search

it systems support analyst jobs in victoria

IT Systems Support Analyst

IT Infrastructure Support Analyst

IT Support Analyst

Cyber Security & IT Systems Analyst

IT Analyst

2027 DXC Technology Graduate Program Australia

IT Service Desk Analyst

IT System Analyst

IT Service Desk Analyst

IT Talent Community - Multiple Opportunities

IT Business Analyst

Data Analyst & Business Intelligence (BI) Developer

Cyber Security GRC Analyst

Regional IT Analyst

IT Service Desk Analyst

Systems Operations Analyst

People Data & Insights Analyst - Support Services Global Support Centre

Support Analyst

Policy and Data Analyst

Desktop Services Analyst

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