- Play a key role in supporting the Australian economy.
- Discounted food, travel, entertainment, gym membership, staff parking and, + more.
- Onsite.
Company
For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.
In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.
In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.
About this Position
At PFD Food Services, we bring people together through food.
As Branch Manager – Launceston, you'll lead the day-to-day operations of our branch, overseeing Warehouse, Transport, Stock Control and Administration functions while driving a safe, high-performing and customer-focused culture.
With accountability for branch EBIT, you'll balance operational excellence with commercial performance, ensuring the branch delivers exceptional service, strong financial results and sustainable growth.
While you won't directly manage the Sales team, you'll work closely with the Sales Manager to support customer growth, strengthen relationships and ensure the branch is set up to deliver on its commitments.
Leading a team of 3, you'll be a visible, hands-on leader who builds trust, develops people and drives accountability. You'll bring flexibility to support both AM and PM operations and provide leadership support outside standard business hours when required.
Key Responsibilities
- Lead the day-to-day operations of the branch across Warehouse, Transport, Stock Control and Administration.
- Deliver branch EBIT targets through strong financial management, operational efficiency and cost control.
- Partner closely with the Sales Manager to support customer growth, retention and overall branch performance.
- Monitor branch P&L performance, operational KPIs and productivity metrics to identify opportunities for improvement.
- Drive a strong safety culture and ensure compliance with CoR, HACCP, WHS and food safety requirements.
- Build and maintain strong relationships with customers, suppliers and internal stakeholders.
- Lead, coach and develop your team, fostering accountability, capability and engagement.
- Manage labour, fleet and inventory resources to support operational performance and customer service outcomes.
- Champion continuous improvement initiatives that enhance service, efficiency and profitability.
- Work collaboratively with State and National leaders to deliver operational excellence across the network.
What We’re Looking For
To thrive in this role, you will bring:
- Proven leadership experience managing operational teams within logistics, warehousing, FMCG, wholesale distribution or a similar environment.
- Strong commercial and financial acumen, including experience managing budgets, costs and P&L performance.
- Demonstrated ability to lead, coach and develop diverse teams while building a positive and accountable culture.
- Strong customer focus, withbedigoy the ability to build and maintain effective relationships both internally and externally.
- Sound knowledge of WHS, Chain of Responsibility (CoR), food safety and compliance requirements.
- A hands-on, solutions-focused leadership style with the ability to make decisions and drive outcomes.
- Strong communication and stakeholder management skills, with the ability to influence across all levels of the business.
- Resilient, adaptable and comfortable operating in a fast-paced environment where no two days are the same.
What PFD is Offering the Successful Candidate
We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). As part of this position, we are also offering participation in an incentive program
Culture & Values
Customer Focus
Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.
Respect
Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.
Passion
Share the passion of making us a successful and dynamic company. Let’s celebrate successes.
Simplicity
Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.
Leadership
All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.
How to Apply
If this sounds like your kind of challenge, we’d love to hear from you! Click the apply button and submit your updated resume and a cover letter.
Only shortlisted candidates will be contacted. All applications will be treated confidentially.
As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.
Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.
PFD Food Services is committed to being an Equal Employment Opportunity employer.
