In-Demand Freight forwarding Jobs in Sydney Nsw

Account Executive- Freight Forwarding
C.H. Robinson —Mascot NSW
- Full-time
- Senior Secondary Certificate of Education
- Bachelor's degree
- Leadership
- Employee assistance program
7d
Sales Executive (Freight Forwarding)
1UP CARGO —Sydney NSW
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Freight Forwarding - Bdm - SYD-new
People Group —Sydney NSW
- Up to $130,000 a year
- Weekend availability
- Business development
- Communication skills
- Time management
Quick Apply
Freight Forwarding - Customs Broker- SYD-new
People Group —Sydney NSW
- Up to $130,000 a year
- Full-time
- Customer service
- Analysis skills
- Communication skills
Quick Apply
1d
Key Account Manager - Freight Forwarding
C.H. Robinson —Mascot NSW
- Full-time
- Microsoft Office
- Senior Secondary Certificate of Education
- Bachelor's degree
- Employee assistance program
6d
Freight Forwarding - Cartage Coordinator - SYD- new
People Group —Sydney NSW
- Up to $90,000 a year
- Full-time
- Communication skills
- Time management
Quick Apply
Storeperson Grade 3
Toll Group —Moorebank NSW
- Full-time
- Organisational skills
- Communication skills
- Outdoor work
Customs Broker
FedEx AMEA —Matraville NSW
- Weekend availability
- Communication skills
- Tuition reimbursement
Drivers Wanted at Visy!!
Visy —Sydney NSW
- Full-time
- Communication skills
- Time management
- Annual leave
- Parental leave
Freight Forwarder Export Sea
DSV —Alexandria NSW
- Full-time
- Organisational skills
- Communication skills
14d
Perishable Supply Chain Analysis Manager
Wiseway Logistics —Bankstown NSW
- $100,000 - $128,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
Quick Apply
14d
Sea Logistics Sales Representative
Kuehne+Nagel —Alexandria NSW
- Sales
- Communication skills
- Negotiation
- Health insurance
- Parental leave
13d
Freight Forwarder, Transport
DSV —Alexandria NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
14d
Business Trainee
DHL —Sydney NSW
- No experience needed
- Microsoft Office
- Senior Secondary Certificate of Education
Freight Forwarder, AOG
DSV —Alexandria NSW
- Full-time
- Analysis skills
- Communication skills
- Negotiation
Storeperson
Toll Group —Randwick NSW
- Full-time
- Organisational skills
- Communication skills
- Outdoor work
Trade Lane Operator (Import Sea)
Henning Harders (Australia) Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
Quick Apply
Full Stack Developer (Azure/Blazor)
Think Global Logistics Pty Ltd —The Rocks NSW
- From $120,000 a year
- Full-time
- Azure
- Administrative experience
- SQL
Quick Apply
8d
Dispatch Coordinator
UPS —Rydalmere NSW
- Full-time
- Customer service
- Organisational skills
- Warehouse experience
Ops Excellence Partner - Automation
Maersk —Sydney NSW
- Full-time
- Azure
- SQL
- APIs
- Parental leave

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freight forwarding jobs near sydney nsw

Account Executive- Freight Forwarding

C.H. Robinson -
Mascot NSW

Apply Now

Job Details

Full-time
7 days ago

Benefits

Employee assistance program

Qualifications

Pricing
Senior Secondary Certificate of Education
Bachelor's degree
Leadership
Communication skills
Analytics

Full Job Description

C.H. Robinson is seeking an Account Executive ((Customer Excellence Executive) to join the Global Account Management team in Sydney. The Customer Excellence Executive is responsible for managing the operational relationship for a portfolio of small to medium-sized transactional accounts, serving as the primary point of contact for service delivery and performance. This role is centered on customer retention and operational efficiency.

The position supports transactional operations by ensuring seamless processing and coordination between Customer Excellence Centers across regions. Success in this role is driven by proactive engagement and a strong focus on customer satisfaction.

Through consistent communication and operational support, the Customer Excellence Executive builds and maintains trusted customer relationships. Leveraging C.H. Robinson’s services and tools, the role ensures customer goals are met while collaborating with internal teams to deliver smooth and reliable execution.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Prepare for and actively participate in Quarterly Business Reviews (QBRs) or Monthly Market Updates, depending on the customer's size and importance
Ensure SOPs are updated based on changing customer needs and continuously look for ways to streamline operations
Build a trusting relationship by ensuring high-quality execution as expected and working with internal partners to identify and resolve issues in time
Ensure effective revenue management based on customer segmentation, and proactively address low-revenue situations by either optimizing costs or increasing selling rates
Proactively inform customers about the shipping status
Ensure shipment execution in accordance with agreed customer SOP with the help of data audit reports
Stay informed about changes within the customer's business, industry and sector through regular customer communication; apply this knowledge to identify new opportunities
Build and maintain customer relationships based on daily/weekly and monthly contacts
Proactively track the bidding process with the customer until the opportunity is completed
Support the pricing strategy and have a clear understanding of the purchasing structure of customers and the urgency of shipments
Sell and negotiate transactional business
Support the operational processing and the connection between Customer Excellence Centers in multiple regions
Effectively represent our digital solutions through an understanding of applying technology and analytics to customer strategy
Coach & train customer-specific needs across operational teams to ensure alignment and prioritization of resources
Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

High school diploma or Graduate degree / equivalent
Minimum of 3 years of experience managing customer operations and/or account management within the freight forwarding industry.
Ability to travel up to 15% (domestically)

Preferred:

Bachelor's degree from an accredited college or university
Excellent verbal, written and presentation communication skills, strong listener ability to connect to your audience, and ability to tailor messaging to the appropriate audience
Analytical mindset with a strong understanding of data fundamentals and passion for data integrity, validation, and discovering insights within the data
Familiar with problem solving and continuous improvement methodologies
Proven ability to integrate and grow relationships with both internal and external stakeholders
Leadership skills to motivate, develop, empower, and energize others while working in a collaborative and cross-functional team environment for the customer's benefit
Robust organizational skills including attention to detail and multi-tasking working with several customers and projects
Values a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Benefits

At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

Apply Now

Refine Your Search

freight forwarding jobs in sydney nsw

Account Executive- Freight Forwarding

Sales Executive (Freight Forwarding)

Freight Forwarding - Bdm - SYD-new

Freight Forwarding - Customs Broker- SYD-new

Key Account Manager - Freight Forwarding

Freight Forwarding - Cartage Coordinator - SYD- new

Storeperson Grade 3

Customs Broker

Drivers Wanted at Visy!!

Freight Forwarder Export Sea

Perishable Supply Chain Analysis Manager

Sea Logistics Sales Representative

Freight Forwarder, Transport

Business Trainee

Freight Forwarder, AOG

Storeperson

Trade Lane Operator (Import Sea)

Full Stack Developer (Azure/Blazor)

Dispatch Coordinator

Ops Excellence Partner - Automation

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