In-Demand Supply chain Jobs in Sunbury Vic

Air Logistics Customer Care Manager, Key Accounts
Kuehne+Nagel —Tullamarine VIC
- Customer service
- Leadership
- Health insurance
- Parental leave
10d
Operations Assistant – Logistics, Projects & Coordination
Secure Lockers —Campbellfield VIC
- $65,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Inventory Analyst
Bapcor —Tullamarine VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Parental leave
Quick Apply
Inventory Control and Quality Assurance Specialist, Energy Warehousing
Tesla —Ravenhall VIC
- Full-time
- Microsoft Excel
- Data analysis skills
- Computer skills
- Employee stock purchase plan
- Health insurance
12d
Inventory Specialist, Energy Warehousing, APAC
Tesla —Ravenhall VIC
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee stock purchase plan
- Health insurance
12d
Sea Logistics Sales Representative
Kuehne+Nagel —Tullamarine VIC
- Sales
- Communication skills
- Health insurance
- Parental leave
Process Assistant - AVV4, Reverse Logistics
Amazon Commercial Services Pty Ltd —Craigieburn VIC
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Operational Buyer
Nestlé —Campbellfield VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Site Procurement Specialist
CSL Behring —Broadmeadows VIC
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
9d
Warehouse Assistant
SEAGA Group Australia —Campbellfield VIC
- $55,000 - $65,000 a year
- Full-time
- Forklift
- Warehouse experience
- Computer skills
- Opportunities for advancement
Quick Apply
On-the Road Operations Manager, Amazon Logistics
Amazon Commercial Services Pty Ltd —Ravenhall VIC
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Inventory Coordinator
CSL Behring —Broadmeadows VIC
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
12h
Logistics Supervisor - Warehouse, Transport & 3PL Operations
Feramex —Tullamarine VIC
- Full-time
- Microsoft Office
- Supervising experience
Quick Apply
Ocean Import Agent
Expeditors —Keilor East VIC
- Full-time
- Administrative experience
- Communication skills
- Time management
- Employee stock purchase plan
- Health insurance
Quick Apply
Manager, Outbound Logistics (Ravenhall, Distribution Centre)
Lululemon —Ravenhall VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Southern Region Distribution Centre Manager
Vinidex Pty Ltd (Australia) —Sunshine VIC
- Full-time
- Bachelor's degree
- Budgeting
- Business
- Parental leave
- Employee assistance program
Process Assistant , Amazon Logistics
Amazon Commercial Services Pty Ltd —Craigieburn VIC
- Weekend availability
7d
Reclaimed Inventory Controller
ACM Parts —Somerton VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Referral program
6d
Interim Operations Shift Manager, AMZL
Amazon Commercial Services Pty Ltd —Ravenhall VIC
- Weekend availability
- Bachelor's degree
Senior Logistics Engineer
DSV —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
10d

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Air Logistics Customer Care Manager, Key Accounts

Kuehne+Nagel -
Tullamarine VIC

Apply Now

Job Details

Permanent
10 days ago

Benefits

Employee rewards program
Health insurance
Uniform allowance
Parental leave
Employee discount
Insurance services

Qualifications

Customer service
Logistics
Leadership

Full Job Description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Who We Are

Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions.

At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Recognised as a Great Place to Work for multiple years, we are committed to excellence and innovation. Join a company that supports your growth, empowers you to make an impact, and helps shape the future of logistics.

The Role

Every customer relationship begins with understanding, trust, and exceptional service. As an Air Logistics Customer Care Manager, Key Accounts, you'll be the key connection between our customers and our operations, ensuring expectations are understood, commitments are delivered, and opportunities for improvement are continuously identified.

You'll combine customer insight with operational expertise to drive service excellence across strategic accounts. From customer onboarding and implementation to performance reviews and issue resolution, you'll ensure every stage of the customer journey is managed with precision, transparency, and care.

This position is not just about managing customer accounts; it's about creating long-term value for customers and the business, aligning operational performance with customer expectations, and contributing to the growth and success of our air logistics operations.

Responsibilities

Drive customer excellence: Participate in customer implementation and onboarding activities, ensuring customer expectations, agreed processes, and operational requirements are fully understood before commencing operations.
Strengthen partnerships: Act as the bridge between customers and Customer Care teams, building trusted relationships while balancing customer requirements with business objectives.
Deliver solutions: Establish and maintain standard operating procedures, reporting structures, and customer deliverables to ensure service performance is monitored and continuously improved.
Collaborate internally: Work closely with Customer Care, Sales, Pricing, Customer Solutions, Product stakeholders, and the overseas network to ensure seamless service delivery.
Drive continuous improvement: Identify opportunities for automation, productivity improvement, cost savings, and operational enhancements that improve customer outcomes and efficiency.
Support business growth: Partner with development teams to identify growth opportunities within existing customer accounts and maximise return on investment.
Customer excellence: Lead customer reviews, proactively manage claims and incident follow-up, and ensure a positive customer experience at every touchpoint.

Requirements

6-8 years of experience in freight forwarding and Air Logistics
Strong decision-making and problem-solving capabilities.
Exposure to leadership responsibilities and/or account management experience.
Strong understanding of customer service operations and stakeholder management.
Strong collaboration skills and team-oriented mindset.
Customer-centric with a service excellence mindset.

Why join Kuehne+Nagel?
At Kuehne+Nagel, you’ll be part of a global logistics leader where your contribution matters. We offer a supportive, inclusive and flexible workplace, with opportunities to grow your career, make an impact, and be rewarded along the way.

Along with a competitive remuneration package, our benefits include:

Flexible work arrangements to support work-life balance
Inclusive paid parental leave for all parents
Career development through extensive learning and development opportunities
Novated leasing and EV car subscription options
Employee discounts, rewards and recognition programs
Private health insurance discounts
Corporate uniform allowance
Charity and volunteering opportunities to give back to the community
A collaborative culture with the strength of a global network

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

Apply Now

Refine Your Search

supply chain jobs in sunbury vic

Air Logistics Customer Care Manager, Key Accounts

Operations Assistant – Logistics, Projects & Coordination

Inventory Analyst

Inventory Control and Quality Assurance Specialist, Energy Warehousing

Inventory Specialist, Energy Warehousing, APAC

Sea Logistics Sales Representative

Process Assistant - AVV4, Reverse Logistics

Operational Buyer

Site Procurement Specialist

Warehouse Assistant

On-the Road Operations Manager, Amazon Logistics

Inventory Coordinator

Logistics Supervisor - Warehouse, Transport & 3PL Operations

Ocean Import Agent

Manager, Outbound Logistics (Ravenhall, Distribution Centre)

Southern Region Distribution Centre Manager

Process Assistant , Amazon Logistics

Reclaimed Inventory Controller

Interim Operations Shift Manager, AMZL

Senior Logistics Engineer

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