In-Demand Case management Jobs in Spence Act

Client Review and Response Officer | Full-time Permanent
Health and Community Services —Canberra ACT
- $95,722 - $100,956 a year
- Full-time
- Microsoft Office
12d
Recovery Case Worker
Mission Australia —Queanbeyan NSW
- $41.44 - $43.55 an hour
- Part-time
- Case management
- Organisational skills
- Communication skills
Governance Support Officer, Governance, Performance and Audit Branch
Department of Prime Minister and Cabinet —Canberra ACT
- $83,242 - $89,024 a year
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
5d
Support Coordinator – Contractor Opportunities
CoAbility —Canberra ACT
- Contract
- Remote
- Case management
- Leadership
Office Manager | Full-time Permanent
ACT Executive —Canberra ACT
- $82,377 - $102,185 a year
- Full-time
13d
Registered Nurse (Case Management)
Procare Group —Canberra ACT
- Full-time
- Hybrid work
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Manager, Family Connection and Restoration | Full-time Temporary with a Possibility of Permanency
Health and Community Services —Canberra ACT
- $156,291 - $174,720 a year
- Temporary
- Experience working with children
- Leadership
13d
Generalist Junior Consultant and Consultants, Canberra
Boston Consulting Group —Canberra ACT
- Full-time
- Doctoral degree
- Master's degree
- Education
Factual Investigator
Procare Group —Canberra ACT
- Full-time
- Remote
- Communication skills
- Work from home
APS6, Insider Threat Analyst
Australian Government —Canberra ACT
- Analysis skills
- Organisational skills
- Communication skills
11d
Freedom of Information and Privacy Case Officer, Office of Corporate Counsel - APS Level 5 and APS Level 6
Australian Government —Canberra ACT
- $89,404 - $113,413 a year
- Part-time
- Hybrid work
3d
Business Improvement Analyst - Fixed Term
Datacom —Canberra ACT
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Parental leave
- Employee discount
Quick Apply
Assistant Director, Workplace Resolution and Support | Full-time Permanent
City and Environment —Canberra ACT
- $127,597 - $136,873 a year
- Full-time
3d
Therapeutic Casework Support Practitioner | Full-time Temporary with a Possibility of Permanency
Health and Community Services —Canberra ACT
- $120,160 - $131,611 a year
- Temporary
- Experience working with children
Associate/ Junior Systems Analyst
FinXL —Canberra ACT
- Contract
- Business development
- Analysis skills
Aboriginal and Torres Strait Islander Cultural Programs Officer | Full-time Permanent
Justice and Community Safety —Canberra ACT
- $95,722 - $100,956 a year
- Full-time
13d
Director | Full-time Temporary
City and Environment —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Hybrid work
- Management
- Experience working with children
- Communication skills
6d
Infrastructure Analyst | Full-time Temporary
Infrastructure Canberra —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
6d
HR Officers
Australian Government Department of Social Services —Canberra ACT
- Call employer
11d
Project Manager - Water
Beca —Canberra ACT
- Full-time
- Engineering
- Business development
- Bachelor's degree
- Parental leave

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Client Review and Response Officer | Full-time Permanent

Health and Community Services -
Canberra ACT

Apply Now

Job Details

Permanent | Full-time
$95,722 - $100,956 a year
12 days ago

Qualifications

Microsoft Office
Diploma

Full Job Description

Closes: 02 September 2026

Classification: Administrative Services Officer Class 5
Salary: $95,722 - $100,956 plus superannuation
Position No: 31774
Directorate: Health and Community Services
Advertised (Gazettal date): 19 August 2026
Contact Officer: Tim Sterrett on [email protected] or (02) 6205 0130

Details: Are you experienced in investigations and analytical work? Do you have an interest in making policy informed decisions and interpreting and applying legislation? The Assurance Review and Complaints (ARC) team in Housing ACT is currently seeking an enthusiastic and detail-oriented person for the role of Client Review and Response Officer.

The ARC team is responsible for a range of Complaint Handling, Compensation and Review functions, making up a dynamic, agile, and forward-thinking team. The team has primary responsibility for all complaint types, including compensation claims, Human Rights, and Ombudsman matters. The ARC team carries a substantial workload and as the Client Review and Response Officer you must be able to effectively manage your own workload while accepting delegated tasks as required. You will be self-motivated, responsive and show initiative, and have sound judgement, professional resilience, and personal drive. You can think on your feet and work effectively under pressure and within time deadlines to deliver high-quality customer service and complaint management services.

As the Client Review and Response Officer you will work in a small team and carry a case load of compensation claims. You will have an eye for detail, and you will be able to effectively prioritise and implement practical solutions, including knowing when to escalate issues to your supervisor. You will provide a key role to support the wider team to deliver its objectives and work collaboratively across the team and provide high level administrative support to the broader ARC unit.

Health and Community Services Directorate (HCSD) is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.

Eligibility/Other requirements: Desirable skills and knowledge for this position are:

Diploma in Social Housing or equivalent, e.g. Social Work, Psychology, Social Welfare, Social Science or related discipline
Proficiency with Microsoft Office programs
Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra (act.gov.au)

Notes: A merit pool or merit list will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: Please submit a two-page pitch addressing the Professional/Technical Skills, Knowledge and Behavioural capabilities in the 'What You Require' section of the Position Description. Please include a copy of your current curriculum vitae and the details of two referees.

Applications should be submitted .

Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Apply Now

Refine Your Search

case management jobs in spence act

Client Review and Response Officer | Full-time Permanent

Recovery Case Worker

Governance Support Officer, Governance, Performance and Audit Branch

Support Coordinator – Contractor Opportunities

Office Manager | Full-time Permanent

Registered Nurse (Case Management)

Manager, Family Connection and Restoration | Full-time Temporary with a Possibility of Permanency

Generalist Junior Consultant and Consultants, Canberra

Factual Investigator

APS6, Insider Threat Analyst

Freedom of Information and Privacy Case Officer, Office of Corporate Counsel - APS Level 5 and APS Level 6

Business Improvement Analyst - Fixed Term

Assistant Director, Workplace Resolution and Support | Full-time Permanent

Therapeutic Casework Support Practitioner | Full-time Temporary with a Possibility of Permanency

Associate/ Junior Systems Analyst

Aboriginal and Torres Strait Islander Cultural Programs Officer | Full-time Permanent

Director | Full-time Temporary

Infrastructure Analyst | Full-time Temporary

HR Officers

Project Manager - Water

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Closes: 02 September 2026

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