In-Demand Front office manager Jobs in Penrith, Nsw

Front Office Manager
Panthers Group —Penrith NSW
- Weekend availability
- CPR Certification
- Culinary experience
- Customer service
- Employee discount
6d
Front Office Coordinator/Dental Receptionist
Blaxland Dental —Penrith NSW
- $30 - $50 an hour
- Part-time
- Front desk
- In-person
- Employee discount
- Professional development assistance
Quick Apply
2d
Guest Services Manager / Duty Manager
Panthers Group —Penrith NSW
- Weekend availability
- CPR Certification
- Culinary experience
- First Aid Certification
- Employee discount
6d
Assistant Venue Leader
Yo-Chi —Rouse Hill NSW
- $65,000 - $76,000 a year
- Weekend availability
- Leadership
12h
Ten Tops 3IC Store Support
BERNARDI GROUP PTY LTD —Richmond NSW
- Part-time
- Customer service
- Communication skills
Warehouse Supervisor - AM
JD Sports Australia & New Zealand —Leppington NSW
- Warehouse
- Manufacturing
- Communication skills
- Parental leave
- Employee assistance program
Business Development Manager
Stair Lock Pty Ltd —Seven Hills NSW
- Full-time
- Microsoft Excel
- Salesforce
- ERP systems
- Work from home
- Employee assistance program
Quick Apply
Account Manager / Business Development Manager
Adbri —Glendenning NSW
- Full-time
- Salesforce
- Business development
- Construction experience
- Parental leave
- Employee assistance program
Estimator
Civil and Scape —Seven Hills NSW
- Full-time
- Computer skills
- Construction experience
- Communication skills
Ten Tops 2IC Store Support
BERNARDI GROUP PTY LTD —Hoxton Park NSW
- $60,000 - $70,000 a year
- Full-time
- Customer service
- Communication skills
Logistics Team Leader
Holcim —Bella Vista NSW
- Full-time
- Google Suite
- Management
- Office
Quick Apply
Annual Giving Officer - SPPO
Rotary International —Norwest Business Park NSW
- Weekend availability
- Public speaking
- English
- Microsoft Office
- Relocation assistance
- Employee assistance program
Quick Apply
3h

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Front Office Manager

Panthers Group -
Penrith NSW

Apply Now

Job Details

Full-time
6 days ago

Benefits

Employee discount
On-site parking

Qualifications

CPR Certification
RSA
Culinary experience
Customer service
First Aid Certification
Organisational skills
OPERA
Leadership
Communication skills
Hotel experience

Full Job Description

Panthers Group and Pullman Sydney Penrith have an exciting opportunity for a passionate and experienced Front Office Manager to lead our Front Office team and play a key role in delivering exceptional guest experiences!

Introducing Pullman Sydney Penrith

Penrith’s first five-star international hotel, offering 152 luxurious guest suites, an elite fitness centre, sauna, restaurant, bar and café, plus secure underground parking
Western Sydney’s largest Conference and Convention Centre, featuring 1,250sqm of premium event space, a dedicated bar, reception and green room, and best-in-class audio visual technology
Marcel Bar & Bistro – a 120-seat dining destination delivering an elevated and contemporary culinary experience
Tori Lobby Bar & Café – a stylish, bespoke all-day dining venue at the heart of the hotel, perfect for relaxed dining and social gatherings

The Benefits of the Role

Inclusive, flexible and engaging working environment built on strong values and authenticity
Training and Development with global career opportunities
Staff discounts on accommodation and food & beverage across Accor’s 5,000+ hotels worldwide
40% discount at all Panthers-owned food outlets and free post-mix while on shift
20% discount on Panthers merchandise
Reward and recognition programs that celebrate outstanding contributions
A range of leave options for PT/FT employees and additional employee benefits
Staff social events and opportunities to connect with your teammates
Complimentary onsite parking

About the Role

As our Front Office Manager, you will be responsible for leading the Front Office team and overseeing the day-to-day operations of the department. Working closely with our leadership team and other departments, you will drive operational excellence, foster a positive team culture and ensure every guest receives a warm, seamless and memorable experience throughout their stay.

This is an exciting opportunity for a hands-on leader who thrives in a fast-paced hotel environment, enjoys developing people and is passionate about delivering outstanding service.

Key Responsibilities

Lead, coach and develop the Front Office team, fostering a positive, engaged and high-performing team culture
Oversee the day-to-day Front Office operations, ensuring smooth, efficient service delivery and adherence to hotel policies, procedures and brand standards
Manage rostering and labour costs, aligning staffing levels with occupancy, business demands, and operational requirements
Manage departmental financial performance, supporting budget management, monitoring expenses and productivity, and driving opportunities to maximise revenue and cost efficiency
Drive exceptional guest experiences, overseeing arrivals, departures, room allocations, ALL & Accor Plus loyalty members, VIP guests and special requests, while proactively managing guest feedback, complaints and service recovery
Work collaboratively across departments, partnering with Housekeeping, Reservations, Maintenance, Food & Beverage and other teams to ensure seamless hotel operations
Champion continuous improvement and operational excellence, monitoring departmental KPIs, compliance and processes while maintaining a strong focus on health, safety and guest satisfaction. Remain calm and decisive during emergencies, ensuring the safety and wellbeing of both team members and guests
Provide strong leadership across the hotel, contributing to hotel-wide initiatives, projects and operational planning while collaborating with other departments to support the overall success of the hotel

About You

Proven 3+ years’ experience in a Front Office leadership role, such as Front Office Manager or Assistant Front Office Manager, within a fast-paced hotel environment, with the ability to lead, coach and motivate a high-performing team
Previous experience using Opera PMS
Exceptional customer service skills and a genuine passion for creating memorable experiences
Excellent communication and interpersonal skills, with the ability to build strong relationship with guests, colleagues and stakeholders
Strong organisational skills with exceptional attention to detail and the ability to manage competing priorities
A proactive hands on approach and a positive attitude, strong work ethic and ability to work collaboratively as part of a team
Hold a current Responsible Service of Alcohol (RSA) Certificate
Possess current First Aid and CPR certifications
Flexibility to work a rotating roster, including weekends, public holidays and evening shifts as required

Ready to Apply

If this sounds like the opportunity for you, please apply now!

Apply Now

Refine Your Search

front office manager jobs in penrith, nsw

Front Office Manager

Front Office Coordinator/Dental Receptionist

Guest Services Manager / Duty Manager

Assistant Venue Leader

Ten Tops 3IC Store Support

Warehouse Supervisor - AM

Business Development Manager

Account Manager / Business Development Manager

Estimator

Ten Tops 2IC Store Support

Logistics Team Leader

Annual Giving Officer - SPPO

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