Department: Homelessness Programs
Department/Agency: Department of Communities and Justice
Location:
Parramatta, NSW, AU, 2150
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Req ID: 85386
Location – Various NSW statewide - Hybrid working option available
Employment type – Multiple Fulltime Ongoing and temporary positions available
Salary – Clerk Grade 9/10 $133,348 - $146,945 pa plus superannuation
Your role
The NSW Government is determined to make NSW a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief and not repeated.
Homes NSW is a division of the Department of Communities and Justice. It brings together the housing and homelessness functions of the Department of Communities and Justice, the NSW Land and Housing Corporation, Aboriginal Housing Office and key worker housing functions from across government all under one roof.
Homes NSW leads work to deliver more social and affordable housing, end the cycle of homelessness, and deliver quality public housing to our 262,000 tenants across NSW.
Homes NSW has an important role to play in providing ‘leadership and direction’ for the housing and homelessness system in NSW, with the aim of using our limited resources across the service system to best meet the needs of vulnerable people and households who need housing assistance and support.
One of the focus areas in the implementation of our stewardship role is supporting a consistent approach to working with key service system partners through the various elements of local collaboration networks. Key partners include Homes NSW Housing Services, Aboriginal and mainstream community housing providers (ACHPs & CHPs), specialist homelessness services (SHS) including Aboriginal community controlled organisations (ACCOs) and other health and social supports.
To achieve consistent operation of local collaboration networks across NSW long term, a Service System Coordination team is being established to be the representatives on the ground for Homes NSW as an agency, as stewards of the housing and homelessness service systems.
The Service System Coordination team will act as partnership and collaboration facilitators supporting local collaboration networks to thrive. The team will act as the Homes NSW ‘eyes and ears’ on the ground, knowing what is happening locally, and connecting local responses with Homes NSW strategic priorities.
What you’ll do
Acts as a representative of Homes NSW as a steward of the housing and homelessness system in the local collaboration networks they support.
Establish a shared understanding of local collaborative networks and support service partners to work collaboratively and collectively to make the best use of limited resources, prioritising and coordinating responses to local housing and homelessness issues.
Develop and implement effective engagement strategies with service partners and other key stakeholders to enhance participation across local collaboration networks at both service system and care/person level coordination
Build on existing partnerships arrangements in local network areas to support a consistent approach to local collaboration network governance structures. This includes service system coordination groups that take a strategic approach to working with network partners and care coordination groups that work with individuals and families through a cross-agency approach to triaging access to housing and support services.
Embed local collaboration frameworks to support service partners to share knowledge, data and resources, plan, monitor and problem solve to coordinate local housing and homelessness responses.
Incorporate within service system and care coordination planning commitments established through aligned governance structures such as the NSW Housing and Mental Health Agreement and district implementation plans, and Aboriginal regional alliances and local decision-making agreements.
Lead coordination of service system and care coordination projects within the local network area.
Collate data and evidence on local housing and homelessness issues to share with service partners for trend analysis and reporting purposes.
What we’re looking for
Demonstrated experience delivering partnership, strategy or service delivery initiatives within government, housing, human services or comparable sectors, including delivery across multiple workstreams.
Demonstrated experience in community engagement, partnership development or delivery of programs or reforms within organisational or government environments.
An understanding of, and ability to apply, policy and system-level thinking within housing, homelessness or related service systems, or demonstrated transferable experience in similarly complex policy or reform contexts.
Demonstrated experience engaging and working effectively with diverse stakeholders, including government, delivery partners and/or sector representatives, to achieve strategic outcomes.
Knowledge of legislation, government processes and policy frameworks relevant to public sector service delivery or demonstrated ability to interpret and apply legislative and policy frameworks in comparable environments.
National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
Download the role description.[TC1]
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We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages) addressing how you are suited to the role.
Applications close Sunday the 6th of September 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Skye Gillfeather on
[email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Laura Fagerstrom on
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
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Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
