In-Demand Manager of advocates Jobs in Parramatta, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
13d
NDIS Support Coordinator Fixed Term (Sydney Metro)
Uniting —North Parramatta NSW
- $46.70 an hour
- Full-time
- Microsoft Office
- Time management
- Work from home
- Referral program
Manager of Advocates
NSW Department of Communities and Justice —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Leadership
11h
Manager of Advocates
Legal Aid Commission, Office of the —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Leadership
13h
NDIS Support Coordinator Fixed Term (Sydney Metro)
Uniting NSW.ACT —North Parramatta NSW
- $46.70 an hour
- Full-time
- Microsoft Office
- Time management
- Work from home
- Referral program
Country Learning Manager ANZ
Louis Vuitton —Sydney NSW
- Budgeting
- Leadership
1d
Regional Manager
Mission Australia —Sydney Western Suburbs NSW
- $118,036 a year
- Full-time
- Leadership
Senior Participation Advisor - Office for Youth (Statewide)
NSW Department of Communities and Justice —Strawberry Hills NSW
- $133,348 - $146,945 a year
- Weekend availability
- Hybrid work
- No degree
- Communication skills
- Employee assistance program
Senior Regulatory Support Manager
Uber —Sydney NSW
- Weekend availability
- Remote
- SQL
- In-person
- Leadership
Assistant Centre Manager
Young Academics —Seven Hills NSW
- Full-time
- CPR Certification
- Education
- Bachelor's degree
Quick Apply
Area Manager | Lower Central Coast
G8 Education —North Ryde NSW
- Full-time
- Leadership
- Communication skills
Senior Project Manager APAC
Aptitude Software —Sydney NSW
- Hybrid work
- PMP
- In-person
- Health insurance
- Parental leave
Project Manager - 12 Month Contract
Primary Connect —Bella Vista NSW
- Full-time
- Hybrid work
- Work from home
Store Manager - Cotton On Body Westfield Parramatta
Cotton On —Parramatta NSW
- Full-time
Quick Apply
Area Manager NSW - Factorie Australia
Cotton On —Blacktown NSW
- Full-time
Quick Apply
Case Manager
Lifestyle Solutions —Sydney NSW
- Full-time
- Analysis skills
- Experience working with children
- Communication skills
- Paid training
- Employee discount
Employment Advocate - Disability Targeted
TAFE NSW —Inner West NSW
- $107,921 - $113,385 a year
- Full-time
- Human resources
9d
Group Engineering Manager - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- AI
- Leadership
- Parental leave
Quick Apply
Area Manager | NSW
Honey Birdette —Sydney NSW
- $85,000 a year
- Hybrid work
- Leadership
- Parental leave
- Gym membership
Cultural Collection Enhancement Project Assistant, First Nations
Australian Museum —Sydney NSW
- $102,936 - $128,912 a year
- Full-time
- Administrative experience
- Communication skills
7d

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
13 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

manager of advocates jobs in parramatta, nsw

Operations Manager - NDIS Service Provider

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Manager of Advocates

Manager of Advocates

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Senior Regulatory Support Manager

Assistant Centre Manager

Area Manager | Lower Central Coast

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Project Manager - 12 Month Contract

Store Manager - Cotton On Body Westfield Parramatta

Area Manager NSW - Factorie Australia

Case Manager

Employment Advocate - Disability Targeted

Group Engineering Manager - Remote

Area Manager | NSW

Cultural Collection Enhancement Project Assistant, First Nations

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