In-Demand Desktop support specialist Jobs in Parramatta, Nsw

Desktop Home Assessor
Auto & General Holdings —Lidcombe NSW
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
System Administrator 2 - Sydney, Australia
M.C. Dean, Inc —Sydney NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Bachelor's degree
- Associate degree
- Tuition reimbursement
IT Support Officer
Fulcrum —Sydney NSW
- $80,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
1d
IT Support Specialist
GG Sistemi —Sydney NSW
- $72,000 a year
- Azure
- Management
- Computer Science
- Dental insurance
- Parental leave
Quick Apply
5d
Information Technology Support Specialist
Physio Inq —Milsons Point NSW
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
Multimedia Specialist
Up Digital Art Studio (Aus) Pty Ltd —Stanmore NSW
- $82,000 a year
- Full-time
- Bachelor's degree
- In-person
- AI
Quick Apply
IT Support Specialist
THE ICONIC —Yennora NSW
- Office
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
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6d
Desktop Support Specialist
Excolo Partners —Sydney NSW
- Full-time
- AI
3h
Team Lead - Desktop Services
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
13d
Front Office Technical Support Specialist
MNL Technologies —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Quick Apply
1d
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
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Technical Support Specialist (2026-031)
Circle Cardiovascular Imaging —Sydney NSW
- Full-time
- Remote
- Azure
- DevOps
- AWS
- Wellness program
- Tuition reimbursement
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Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- SharePoint
- Leadership
3d
Specialist Digital Workplace
DKSH Holding Ltd —Sydney NSW
- Bachelor's degree
- No degree
- Business Administration
- Opportunities for advancement
8d
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply
NQS Partner - NSW South & ACT
Goodstart Early Learning —Alexandria NSW
- Full-time
- Analysis skills
- Gym membership
Senior Cluster iT Specialist
Marriott International, Inc —Sydney NSW
- Full-time
- Hospitality
- Microsoft Outlook
- Management
Manager, Forensic Technology
BDO —Sydney NSW
- Full-time
- Scripting
- In-person
- Communication skills
- Health insurance
- On-the-job training
RPA Developer & Support
KG Talent —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- SQL
- Scripting
Quick Apply
3d
Endpoint Engineering Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Parental leave
- Employee discount
Quick Apply

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desktop support specialist jobs near parramatta, nsw

Desktop Home Assessor

Auto & General Holdings -
Lidcombe NSW

Quick Apply

Job Details

Permanent

Benefits

Employee rewards program
Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Management
Organisational skills
Negotiation
Construction estimating
Time management

Full Job Description

The role
Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims, establishing the cause, scope, and cost of insured claims and the associated restoration, repair, or rebuilding of damaged property, while delivering excellent customer service.

You will also work closely with A&G's panel of restorers and suppliers to ensure repairs to our customers' homes are completed to a high standard and for a fair and reasonable price.

What you'll be doing
Assess the damage

Review reports and photos to validate the claimed event and damage.
Determine damage causation and apply the PDS for the appropriate levels of cover.
Make decision recommendations with justified reasoning aligned with regulatory frameworks.
Capture detailed information accurately across multiple systems.
Identify and manage claim risks and prepare suitable contingencies.
Provide timely escalation for scenarios such as customer vulnerability or financial hardship.
Identify site safety concerns and correctly authorise emergency make-safe work.

Scope the damage

Produce detailed damage scope and cost documentation and review against supplier quotes.
Align repair methodology with PDS coverage and limitations, such as matching material parameters.
Engage specialists and industry experts to report on damage and interpret findings for scope creation.

Negotiate outcomes

Engage with repairers and customers to negotiate a sustainable and competitive repair cost.
Discuss and challenge supplier line items, costs, and repair methodology as required.
Make approval recommendations around work commencement, contents, temporary accommodation, and cash settlement.

Audit

Conduct retrospective audits of minor severity scopes processed through the straight-through model.
Review scope of works, estimating accuracy, and pricing alignment against company guidelines and supplier agreements.
Identify variances, errors, or non-compliance in claim scoping, estimating, or decision-making.

What experience you'll bring

Residential building/renovation and extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of works.
Exceptional time management and organisational skills.
Demonstrated communication, negotiation and conflict resolution handling ability.
Proven experience in building effective business relationships with builders.
Superior customer & relationship management skills.
Insurance experience preferred.
Confident using technology.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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Refine Your Search

desktop support specialist jobs in parramatta, nsw

Desktop Home Assessor

System Administrator 2 - Sydney, Australia

IT Support Officer

IT Support Specialist

Information Technology Support Specialist

Multimedia Specialist

IT Support Specialist

Desktop Support Specialist

Team Lead - Desktop Services

Front Office Technical Support Specialist

IT & Workplace Support Engineers (Multiple Opportunities Available)

Technical Support Specialist (2026-031)

Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Specialist Digital Workplace

Level 3 Service Desk Engineer

NQS Partner - NSW South & ACT

Senior Cluster iT Specialist

Manager, Forensic Technology

RPA Developer & Support

Endpoint Engineering Specialist

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