In-Demand Customer service coordinator Jobs in Mundaring Wa

Customer Service Coordinator
SCT Logistics —Forrestfield WA
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
Regional WA Coordinator
Australia Post —Perth Airport WA
- $33.80 an hour
- Overtime
- Customer service
- Salesforce
- Communication skills
2d
Sales Support Coordinator (On-Site)
Site Ware Direct —Perth WA
- Full-time
- Microsoft Office
- Data entry
- Computer skills
- Employee discount
Quick Apply
7d
Freight Coordinator
Mineral Resources —High Wycombe WA
- Full-time
- Management
- Microsoft Office
- Communication skills
- Employee discount
- Opportunities for advancement
People Learning Culture Coordinator
Southern Cross Care (WA) Inc —Rivervale WA
- $75,000 a year
- Contract
- Health insurance
- Annual leave
Quick Apply
Customer Service Coordinator - Power & HVAC
Coates Hire —Belmont WA
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Parental leave
- Employee discount
Lvl 1 Helpdesk Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Project Coordinator
BlueScope —Kewdale WA
- Full-time
- Microsoft Office
- Manufacturing
- Communication skills
Quick Apply
1d
Planning Coordinator
Supply Chain and Distribution - InfraBuild —Forrestfield WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program
CHSP or SAH Case Manager/ Coordinator (Experienced)
ECHO Community Services —Morley WA
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick Apply
Construction Operator
Ahrens Pty Ltd —Bellevue WA
- Customer service
- Construction experience
- Communication skills
- Health insurance
- Parental leave
Mobile Service Co-Ordinator
John Hughes Group —Welshpool WA
- Organisational skills
- Computer skills
- Time management
Supervisor Material and Logistics
Mineral Resources —High Wycombe WA
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Health insurance
- Parental leave
14d
Salesperson
Ingersoll Rand —Welshpool WA
- Sales
- Maintenance
- Analysis skills
Field Service Technician
JLG —Kewdale WA
- Full-time
- Management
- Organisational skills
Catering Assistant - Middle Swan
Cater Care Australia / Cater Care Services —Middle Swan WA
- $27.08 an hour
- Day shift
- Hospitality
- Customer service
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
2h
OEM Crane Technician
Liebherr-Australia Pty. Ltd. —Perth WA
- Overtime
- Construction experience
- Health insurance
- Parental leave

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Customer Service Coordinator

SCT Logistics -
Forrestfield WA

Apply Now

Job Details

Permanent | Full-time

Benefits

Employee rewards program
Parental leave
Employee assistance program
Salary packaging
On-site parking

Qualifications

Customer service
SAP
Administrative experience
Analysis skills
Data entry
Office experience

Full Job Description

Posted: 01/07/2026

Closing Date: 01/08/2026

Job Type: Permanent - Full Time

Location: WA Forrestfield

Job Category: Logistics, Supply & Transport

Company Description

SCT Logistics is Australia’s largest privately owned rail and freight logistics company, delivering end-to-end supply chain solutions across road, rail, and warehousing. With over 50 years of experience, we operate a national intermodal network and offer tailored services including cold and ambient storage and specialised freight handling.

Our people are at the heart of what we do, and we’re committed to safety, innovation, and creating a supportive environment where our team can grow and thrive.

Why SCT?
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
Along with a competitive remuneration package we also offer:

Development and growth opportunities
Employee Recognition and Rewards Programs
Flexible working arrangements
Top up of government paid parental leave for the first six weeks
Grandparent Leave
Novated leasing and salary packaging
24/7 Access to our Employee Assistance Program
Onsite car park
Dress for your day policy

To learn more about these initiatives please visit our Careers Page

Job Description

Job Description

Join a fast-paced logistics environment where you’ll play a key role in supporting the smooth handling of quality-impaired, returned, and damaged freight. As a Customer Service Coordinator, you’ll be the link between customers, internal teams, and operational systems—ensuring issues are resolved quickly, accurately, and professionally. This role combines hands-on administration, customer communication, and system-based processing in SAP, with a strong focus on service quality, compliance, and operational efficiency.

You’ll contribute to keeping freight moving, customers informed, and service standards high across every step of the return and issue-resolution process

Key Responsibilities
Process returned, rejected, and damaged freight, including all associated documentation
Raise, update, and maintain accurate records in SAP
Liaise with customers regarding delivery issues, damages, returns, and general enquiries
Investigate, manage, and resolve customer complaints and service failures
Coordinate return logistics including re-deliveries, disposals, and quarantined goods
Monitor temperature breaches and cold chain issues, escalating as required
Maintain accurate records of incidents, claims, and resolution outcomes
Provide timely freight updates and status information to internal and external customers
Communicate and collaborate with internal teams to ensure efficient issue resolution
Support bookings, enquiries, and general customer service administration tasks

Desired Skills and Experience

Desired Skills and Experience

The successful candidate will be able to demonstrate:

Tertiary qualifications are not essential. Ideally this position will have experience in the Field of Customer Service and in transport in general.
A working knowledge of office information systems.
Customer Service experience and skills.
Data entry experience.
Advanced analytical and data interpretation skills
Computer literate
Ability to work autonomously and with others and foster a good team environment
Ability to take on challenges with lateral thinking and implement change
Effective time management and task prioritization
Good oral and written skills
Ability to work under pressure
Self-motivated
SAP System experience

Other important information

We reserve the right to commence recruitment proceedings prior to the stated closing date.
The successful candidate will have to undertake an Australian Federal Police check and Pre-Employment Medical (for certain roles) which will be arranged and paid for by SCT.
Recruitment companies, need not apply

SCT is an equal opportunity employer and we recognise the value and importance of diversity. We encourage all potential applicants to apply including women and those from Aboriginal and Torres Strait Islander backgrounds.

Apply Now

Refine Your Search

customer service coordinator jobs in mundaring wa

Customer Service Coordinator

Regional WA Coordinator

Sales Support Coordinator (On-Site)

Freight Coordinator

People Learning Culture Coordinator

Customer Service Coordinator - Power & HVAC

Lvl 1 Helpdesk Engineer

Project Coordinator

Planning Coordinator

CHSP or SAH Case Manager/ Coordinator (Experienced)

Construction Operator

Mobile Service Co-Ordinator

Supervisor Material and Logistics

Salesperson

Field Service Technician

Catering Assistant - Middle Swan

OEM Crane Technician

I want to receive the latest job alert for customer service coordinator in mundaring wa

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