In-Demand Client service officer aged Jobs in Melbourne Vic

Continuous Improvement/System Administration Officer
Knox City Council —City of Knox VIC
- $83,593.07 - $97,258.47 a year
- Temporary
- Data analysis skills
- Administrative experience
- No degree
- Parental leave
- Employee assistance program
13d
Accounts Payable Officer
Luxe Care Pty Ltd —Hawthorn VIC
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply
Workforce Systems & Data Officer
Mercy Health Australia —Richmond VIC
- $116,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Assessment Officer
Baptcare —Toorak VIC
- $40.83 an hour
- Full-time
- Salesforce
- Case management
- Care plans
- Employee assistance program
6d
Accounts Receivable Officer
Prestige Inhome Care —Preston VIC
- Full-time
- Employee assistance program
Quick Apply
Accounts Payable Officer
Australian Unity —Clayton VIC
- Microsoft Word
- Microsoft Excel
- ERP systems
- Health insurance
- Parental leave
4d
Business Development Officer
Dovida —Maidstone VIC
- Full-time
- CRM software
- Business development
- Presentation skills
Quick Apply
Credit Controller, Accounts Receivable
DSV —Melbourne VIC
- Full-time
Financial Officer
Connect2Care —Melbourne VIC
- $82,000 - $95,000 a year
- Part-time
- Management
- Master's degree
- Administrative experience
- Employee assistance program
Quick Apply
Chief People Officer
Kinyara Health —Melbourne VIC
- Full-time
Maintenance Officer
St Vincent's Health Australia —Melbourne Northern Suburbs VIC
- Part-time
- Customer service
- Maintenance
- Computer skills
- Employee assistance program
8h
Medical Centre Practice Manager
Supernova Medical Centre —Tarneit VIC
- $30 - $40 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Management
- Employee discount
Quick Apply
9d
Senior Medical Receptionist
Supernova Medical Centre —Tarneit VIC
- $30 - $36 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Management
- Employee discount
Quick Apply
13d
Registered nurses
Very Special Kids —Malvern VIC
- $52.13 an hour
- Part-time
- BLS Certification
- Patient care
- Discharge planning
8d

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Continuous Improvement/System Administration Officer

Knox City Council -
City of Knox VIC

Apply Now

Job Details

Temporary | Part-time
$83,593.07 - $97,258.47 a year
13 days ago

Benefits

Parental leave
Employee assistance program
Salary packaging

Qualifications

System administration
Data analysis skills
Administrative experience
Data management
Communication skills

Full Job Description

Job no: 496568
Work type: Temporary Part-time
Location: Knox Civic Centre
Categories: Home and Community Care

About the role

Knox City Council is seeking a Community Care Continuous Improvement & System Administration Officer to support the Community Access & Support department in delivering high-quality services to our community.

This role will lead the administration and continuous improvement of our client management system (Carelink) and other key systems, ensuring data integrity and effective reporting. You will work closely with staff to build system capability, improve processes and support service delivery.

You will also contribute to quality improvement initiatives, support compliance with Commonwealth Home Support Program (CHSP) requirements and Aged Care Quality Standards, and assist with reporting through Carelink, My Aged Care and the Data Exchange (DEX).

We're looking for someone with experience or a strong interest in client management systems, data analysis, business improvement and community or aged care services. Strong communication, problem-solving and stakeholder engagement skills will be key to your success.

This is a part time temporary role (0.6 EFT), until 30 June 2027 based at Knox Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 5 classified role. Remuneration will be $83,593.07 to $97,258.47 (depending on experience) (pro-rata for part time) plus superannuation in accordance with the Superannuation Guarantee.

What you will bring to this role

The key selection criteria for this role are:

Demonstrated experience in system administration, data management, reporting, continuous improvement and project delivery within aged care, community services or a similar environment.
Strong knowledge of CHSP, My Aged Care, Aged Care Quality Standards, and current aged care reforms, with an understanding of their impact on service delivery.
Well-developed analytical, problem-solving and data reporting skills, with the ability to extract, interpret and present data to support decision-making.
Excellent communication and stakeholder engagement skills, with a proven ability to develop reports and procedures, support change initiatives, improve processes and work collaboratively across teams. Relevant tertiary qualifications or equivalent experience

How to apply

Please submit your application, including your resume and cover letter by 11:55pm on 2 September 2026.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

For further information on this role please contact Danielle Utting, Community Care Performance and Strategy Program Lead, at [email protected] or on 0400 279 575.

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.

Why work at Knox

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:

Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave

Salary sacrifice option for Council-owned childcare fees

Opportunities to take on temporary roles or work in different teams to build skills and support career growth

Support towards further study

50% off Knox Leisureworks memberships

Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

Follow us

For more information about Knox City Council and to stay up to date, follow us on LinkedIn.

Advertised: 19 Aug 2026 AUS Eastern Standard Time
Applications close: 02 Sep 2026 AUS Eastern Standard Time

Apply Now

Refine Your Search

client service officer aged jobs in melbourne vic

Continuous Improvement/System Administration Officer

Accounts Payable Officer

Workforce Systems & Data Officer

Assessment Officer

Accounts Receivable Officer

Accounts Payable Officer

Business Development Officer

Credit Controller, Accounts Receivable

Financial Officer

Chief People Officer

Maintenance Officer

Medical Centre Practice Manager

Senior Medical Receptionist

Registered nurses

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