In-Demand Technical account manager Jobs in Melbourne, Vic

IT Operations Manager
Gridsight —Collingwood VIC
- $2,500 a month
- Full-time
- Hybrid work
- Management
Quick Apply
ICT Business Development Manager - AWS
Soulbook Pty Ltd —Melbourne VIC
- $105,000 - $140,000 a year
- Full-time
- Management
- Sales
- Business development
- Work from home
Quick Apply
8d
Internal Technical Sales Officer - Mt Waverley/Laverton
JJ Digitals Technologies —Mount Waverley VIC
- $30,000 - $80,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
Account Executive - New Developments and SME
Erin Ops Pty Ltd —Southbank VIC
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
Quick Apply
7d
Service Delivery Manager
Centorrino Technologies —Melbourne VIC
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
eDiscovery Technical Account Manager
Epiq Systems, Inc. —Melbourne VIC
- Full-time
- Azure
- Management
- Administrative experience
ICT Business Development Manager
Pushtech Solutions Pty Ltd —Melbourne VIC
- $90,000 - $110,000 a year
- Full-time
- CRM software
- Management
- Sales
- Travel reimbursement
Quick Apply
5d
National Account Manager - Independent Grocery
Creative Activation —Melbourne VIC
- Full-time
- Remote
- Management
- Sales
- Negotiation
- Free food
Quick Apply
3d
Senior IT Cluster Specialist
Marriott International, Inc —Docklands VIC
- Full-time
- POS
- Resort
DTC Data Analyst
Levi Strauss & Co. —South Melbourne VIC
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
Quick Apply
Technical Account Manager, CORE
First Focus —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Solutions Consultant
Equifax —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Analysis skills
- APIs
- Employee assistance program
Onboarding Project Manager
Block, Inc. —Melbourne VIC
- Remote
- ERP systems
- POS
- APIs
- Health insurance
ICT Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
11d
Senior Manager - Risk
Genpact Australia —Melbourne VIC
- $159,000 - $180,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Financial services
Quick Apply
Applications Support Specialist - iPM
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Health insurance
- Employee assistance program
Technical Delivery Manager
Unisys —Melbourne VIC
- Full-time
- Leadership
Program Manager- Quality Engineering & Testing
Infosys —Melbourne VIC
- $235,889 - $250,588 a year
- DevOps
- Agile
- Financial services
- Health insurance
- Parental leave
13d
IT Service & Project Manager
AMES Australia —Melbourne VIC
- $111,370 a year
- Full-time
- Management
- Computer Science
- Customer service
- Employee assistance program
- Employee discount
Ecommerce Project Manager
Tryzens Global —Melbourne VIC
- Full-time
- Hybrid work
- Management
- PMP
- ERP systems
- Annual leave
- Work from home
Quick Apply

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IT Operations Manager

Gridsight
Collingwood VIC

Quick Apply

Job Details

Full-time
$2,500 a month

Benefits

Remote work allowance
Wellness allowance

Qualifications

Management
Scalability
ISO 27001
SaaS
Identity & access management

Full Job Description

Electricity grids are undergoing the most significant transformation in a century. The shift to renewables, the proliferation of rooftop solar, batteries and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways. Gridsight's vertical SaaS platform uses data, ML and AI to help grid operators modernise their operations and unlock transformational new capabilities. We deliver visibility into the grid edge, faster renewable connections, and real-time orchestration of distributed energy. The opportunity is enormous ($1B+ ARR).

We're embedded with over 50% of Australia's distribution networks, more than 30% in New Zealand, and have 1 of the top 5 utilities in the US as our lighthouse. Airtree led our Series A, we grew ARR 3.4x in the past 6 months, we just closed our Series B led by a major US fund, and we're on the path to build the first truly generational utility software company.

We are a team of builders. What unites us is that we’re curious, hungry and obsessed with maximising the impact we can deliver to Gridsight and the energy transition. If that sounds like you, come join us!

The Role

Gridsight is scaling fast - more people, more devices, more systems, and a growing set of enterprise customers. We’re hiring an IT Operations Manager to own IT operations end-to-end: from the laptop a new hire opens on day one, to the access they lose on their last day, to maintaining our SOC 2 compliance and leading us towards ISO 27001 certification.

You’ll be the first dedicated owner of this space, reporting to our VP of Operations. This is a great fit for someone who wants full ownership of a critical function, is comfortable building processes from the ground up, and cares as much about the employee experience as audit readiness.

What You’ll Own

IT Operations & Infrastructure

Own IT operations across Gridsight, including devices, SaaS tools, endpoint management and vendor relationships.
Be the first point of contact for day-to-day IT support, resolving issues quickly and minimising disruption.
Own and administer the systems that keep the company running, including MDM, identity and access management, and IT ticketing.
Evaluate and introduce new tools and processes as the company grows.
Build clear, practical documentation so IT knowledge is accessible, repeatable and scalable

Employee Lifecycle & Access Control

Own the technology experience across the employee lifecycle, ensuring every new joiner has the right hardware, accounts and access from day one.
Manage offboarding end-to-end, ensuring access is revoked promptly and company devices and data are handled securely.
Own access management across the company, including periodic access reviews.
Partner with engineering and product on developer/engineer tooling access and provision.
Partner closely with People, Talent and hiring managers to make onboarding and offboarding seamless for everyone involved.

Security Compliance Ownership

Maintain our SOC 2 Type II compliance, including coordinating audits, collecting evidence and ensuring controls operate effectively throughout the year.
Lead Gridsight towards ISO 27001 certification and own its ongoing maintenance once achieved.
Partner with Engineering and leadership to address control gaps and continuously strengthen our security posture as the business scales.
Own IT security policies, ensuring they remain current, practical and understood across the company.
Own completion of security questionnaires (including uplevelling our AI tooling to complete these autonomously)
Build security and compliance into day-to-day operations, rather than treating them as annual audit exercises.

Who You Are

You take genuine ownership: you identify what needs to be done, act without waiting for direction and follow through to completion.
You’re comfortable being the first dedicated person in a function and building the processes, systems and structure needed for it to scale.
You’re equally comfortable setting direction and handling day-to-day work, from improving company-wide controls to troubleshooting an employee’s laptop.
You communicate clearly with technical and non-technical audiences and can make IT, security and compliance requirements practical and easy to understand.
You’re highly organised, dependable and attentive to detail, particularly when managing access, devices and audit evidence.
You care about the employee experience and understand that effective IT should make secure ways of working straightforward.

What You’ll Bring

Experience owning IT operations and/or security compliance (SOC2, ISO27001 or similar) at a scaling company, ideally SaaS.
Hands-on experience with access management, identity providers, and device/endpoint management tooling.
A track record of running or contributing to compliance audits (SOC2 Type II, ISO27001 or similar frameworks).

What We Offer:

Competitive salary. We hold high expectations, but pay accordingly.
Meaningful ESOP so you share in the growth of Gridsight.
$2,500 WFH allowance, $2,500 health and wellness allowance, bi-annual in person working weeks, and lunch is on us when you’re in office.
Work how you like. Fully remote, hybrid or in office with a fresh, new head office in Sydney and satellite spaces in Melbourne, Brisbane and Hobart.

Learn more

Brendan Banfield (CEO at Gridsight) in conversation with James Cameron (Partner at Airtree)
Gridsight's work with Endeavour Energy to deliver flexible exports
The problem space we're tackling

Quick Apply

Refine Your Search

technical account manager jobs in melbourne, vic

IT Operations Manager

ICT Business Development Manager - AWS

Internal Technical Sales Officer - Mt Waverley/Laverton

Account Executive - New Developments and SME

Service Delivery Manager

eDiscovery Technical Account Manager

ICT Business Development Manager

National Account Manager - Independent Grocery

Senior IT Cluster Specialist

DTC Data Analyst

Technical Account Manager, CORE

Solutions Consultant

Onboarding Project Manager

ICT Service Desk Officer

Senior Manager - Risk

Applications Support Specialist - iPM

Technical Delivery Manager

Program Manager- Quality Engineering & Testing

IT Service & Project Manager

Ecommerce Project Manager

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