About us
The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
About the role
We have an opportunity for a Principal Project Manager to be part of our Project Management Office, Technology and Communication Services Command. The Principal Project Manager leads and manages the risk, quality and progress of ICT projects to organisational standards, and ensures projects are completed on time, on budget, to quality standards, and within agreed scope.
View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)
Join the NSW Police Force as a Principal Project Manager and play a leading role in the transformation of NSWPF’s network and technology environment.
NSW Police Force is seeking an experienced Principal Project Manager to lead the delivery of critical technology transformation streams. This is a unique opportunity to contribute to a large-scale program modernising network, security, and communication platforms that support frontline policing across the state.
About the Role
You will be accountable for the end-to-end delivery, oversight and strategic direction of project streams within a major capital program. This program is designed to:
-
Strengthen cybersecurity capability
-
Support critical services such as Triple Zero (00
-
Enable key initiatives including the Integrated Connected Officer
As a Principal Project Manager, you will lead complex, high-impact projects across a multi-tranche program focused on modernising NSWPF’s digital infrastructure.
Key responsibilities include:
-
Leading the planning and delivery of large, complex projects
-
Managing project resources, budgets, and contractual obligations
-
Driving stakeholder engagement across multiple commands
-
Developing and executing project strategies and delivery plans
-
Ensuring projects are delivered efficiently on time, and aligned to organisational priorities
Key Program Streams
You will lead delivery across one or more of the following streams:
-
Next-Generation Network and Security Services
-
Modern Audio-Visual Services
Corporate Telephony
The Critical Network Program runs through to June 2030 allowing possibility of extension and driving meaningful work on business-critical initiatives. In this role, you will:
-
Collaborate across diverse commands and technical domains
-
Gain exposure to complex operational challenges and innovative solutions
-
Lead projects that directly support law enforcement and community safety
-
Drive innovation, resilience, and operational efficiency across NSWPF
This is a rare opportunity to deliver transformation at scale and make a tangible impact on public safety outcomes.
Desired Qualifications
-
Bachelor's degree in business, engineering, IT, or a related field (or equivalent practical experience).
Demonstrable years of experience managing IT or telecom networking services projects/programs end to end.
-
8+ years in networking/telecom or IT, with strong experience in service delivery and leading large projects or programs.
-
Proven track record delivering on time, on budget, and to quality across multiple concurrent projects.
Hands-on experience with scope, schedule, cost, risk, and change management in a services delivery context.
Proficiency with standard PM tooling such as Microsoft Project, Excel, Word, and PowerPoint.
Proven ability to lead multi-stream delivery in complex environments
Demonstrated experience working across business and IT stakeholders
Strong ability to influence senior stakeholders and drive alignment
Excellent problem-solving and analytical capability
Experience managing vendors and delivery partners
Ability to operate effectively in dynamic, ambiguous environments
Highly Regarded
-
Project management certification (PMP, PRINCE2, Agile or equivalent) preferred
-
Experience in public sector environments
-
Exposure to data, analytics, or AI-related initiatives
-
Experience in process and improving operating models of support and ownership
-
Familiarity with structured PMO / EPMO delivery environments
-
Certifications such as ITIL, Microsoft 365/Teams preferred
-
Experience with Microsoft Office / Office 365, Windows, meeting room & video conferencing technology, MTRoA and MTRoW, and enterprise collaboration technologies.
-
Demonstrated experience leading or supervising AV/VC, or digital collaboration team.
-
Working knowledge of Cisco and Microsoft video conferencing technologies.
-
Experience in running procurement activities related to product and professional services.
Experience in managing technical teams and engineering resources within projects.
What we can offer you
At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:
-
competitive salary;
-
flexible work options;
-
opportunity to purchase leave;
-
annual leave loading;
-
corporate wellbeing programs including seminars and the Fitness Passport;
-
free annual influenza vaccination;
-
salary packaging options via superannuation contributions or a novated vehicle lease;
-
convenient location for public transport and to shops etc; and
-
in-house gym facilities.
How to Apply
Applications can only be submitted electronically via the I Work for NSW website.
To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.
Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.
Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.
Target Question 1:
Outline an example from your experience leading governance and delivery oversight within a complex project or program. Include the context, key risks or delivery challenges, how you strengthened governance and accountability, your role in decision-making, and how you kept stakeholders aligned.
Target Question 2:
Tell us about a time a network or telecommunications project you were responsible for faced significant delivery challenges. Describe the issue, how you approached resolution, the decisions you made, how you managed stakeholder and technical impacts, and the outcome.
Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.
If you require any further information about this opportunity, please contact the hiring manager Jennifer Vasquez via 0427 009 739.
To be eligible to apply for this role, you must meet one of the following statuses:
-
an Australian Citizen;
-
a permanent resident of Australia; or
-
a New Zealand citizen.
Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.
Our commitment to Diversity:
At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
We understand that the recruitment journey may present unique challenges. If you:
-
Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
-
Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]
Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at
[email protected]
This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
For more information on applying for roles with the NSW Police Force click here
Thank you for your interest in this role. We look forward to receiving your application.
