In-Demand Of flight operations Jobs in Fortitude Valley, Qld

Passenger Service Agent
Swissport International AG —Brisbane Airport QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
5d
Step Into Leadership: FIFO QLD Village Manager & Assistant Manager Positions
ISS —Brisbane QLD
- $120,000 - $150,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Employee discount
EOI - Airline Operations Roles
Texel Air Australasia —Ascot QLD
- Weekend availability
- Microsoft Office
- Analysis skills
FIFO Site Manager
Compass Group Australia —Brisbane Airport QLD
- 12 hour shift
- Management
- Analysis skills
- Leadership
- Work from home
- Free food
Operations Controller
Alliance Airlines —Pinkenba QLD
- Full-time
- Communication skills
- Annual leave
Transport Services Manager
Swissport International AG —Brisbane Airport QLD
- Full-time
- Management
- Administrative experience
- Organisational skills
5d
Wholesale Cruise Advisor - South Bank, QLD
CruiseHQ —South Bank QLD
- Full-time
- Sales
- Customer service
- Computer skills
- Health insurance
- Parental leave
5d
Office Administrator
Cell Engineering —Brisbane QLD
- $80,000 - $90,000 a year
- Full-time
- Office
- Microsoft Office
- Administrative experience
Quick Apply
Head of Flight Operations
Metrea Management LLC —Brisbane QLD
- Engineering
- Bachelor's degree
- Business Administration
- Health insurance
- Annual leave
9d
Transport Duty Manager
Swissport International AG —Brisbane Airport QLD
- Weekend availability
- Management
- Administrative experience
- Communication skills
- Opportunities for advancement
5d
Head of Flight Operations
Metrea —Brisbane QLD
- Engineering
- Bachelor's degree
- Business Administration
- Health insurance
- Annual leave
Quick Apply
9d
Charter and Schedule Planner
Alliance Airlines —Pinkenba QLD
- Full-time
- Microsoft Excel
- Computer skills
- In-person
13d
Flight Operations Technical Support Officer
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Communication skills
- Work from home
Ramp Services Duty Manager
Swissport International AG —Brisbane Airport QLD
- Full-time
- Management
- Leadership
- Communication skills
- Opportunities for advancement
FIFO Relief Unit Manager
Compass Group Australia —Brisbane Airport QLD
- Full-time
- Management
- Analysis skills
- Recruiting
- Free food
Head of Supply Management & Integration
Enaex —Brisbane QLD
- Full-time
- Analysis skills
- Leadership
- Employee assistance program
Experienced Ticketer - South Bank, QLD
Global Supply —South Bank QLD
- Full-time
- Management
- AI
- Communication skills
- Health insurance
- Parental leave
Operations Coordinator
B&H Worldwide Ltd —Brisbane QLD
- Full-time
- Management
- Forklift
- Microsoft Office
- Annual leave
Quick Apply
Leading Hand, Production
Thiess —Brisbane QLD
- Full-time
- Management
- Supervising experience
- Leadership
- Health insurance
AI Enablement Specialist (TechOps) - South Bank, QLD
Global Supply —South Bank QLD
- Full-time
- AI
- Health insurance
- Parental leave
11d

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Passenger Service Agent

Swissport International AG -
Brisbane Airport QLD

Apply Now

Job Details

Permanent | Part-time
5 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

of flight operations jobs in fortitude valley, qld

Passenger Service Agent

Step Into Leadership: FIFO QLD Village Manager & Assistant Manager Positions

EOI - Airline Operations Roles

FIFO Site Manager

Operations Controller

Transport Services Manager

Wholesale Cruise Advisor - South Bank, QLD

Office Administrator

Head of Flight Operations

Transport Duty Manager

Head of Flight Operations

Charter and Schedule Planner

Flight Operations Technical Support Officer

Ramp Services Duty Manager

FIFO Relief Unit Manager

Head of Supply Management & Integration

Experienced Ticketer - South Bank, QLD

Operations Coordinator

Leading Hand, Production

AI Enablement Specialist (TechOps) - South Bank, QLD

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