In-Demand Commissioning technician power, nsw Jobs in Brookvale, Nsw

Customer Advocacy Specialist
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Work from home
8d
Tech Buddy for Seniors
Youngster.co —Belrose NSW
- $27 - $30 an hour
- Contract
- In-person
- Annual leave
Quick Apply
13d
Stock Controller (8-Month Parental Leave Cover)
Q Station —Manly NSW
- Up to $70,000 a year
- Full-time
- Hospitality
- ERP systems
- Computer skills
- Employee assistance program
- Employee discount
Quick Apply
5d
Mortgage Broker
Award Mortgage —Sydney NSW
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
14d
Administration/Customer Service Assistant
Fun Day Out —Sydney NSW
- $40 - $45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
General Hand - Retail Installation - Parramatta, NSW
Credo —Paramatta NSW
- $39 - $49 an hour
- Urgently hiring
- Carpentry
- Power tools
- In-person
Quick Apply
13d
PDR Technician – Cars24 (Sydney, NSW)
Cars24 —Sydney NSW
- Full-time
Quick Apply
Survey Technician
Astrea —North Ryde NSW
- $90,000 - $95,000 a year
- Full-time
- Construction site
- CAD
- Analysis skills
Quick Apply
13d
Commissioning Technician - Power, NSW
Vertiv —Sydney NSW
- Microsoft Office
- Education
6d
Train Driver
Sydney Trains —Sydney NSW
- $1,633.70 - $1,789.75 a month
- Weekend availability
- In-person
- On-the-job training
NSW Audio-Visual Service Technician
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Schematics
- Communication skills
- Employee assistance program
Quick Apply
Delivery Drivers Wanted -(Northern beaches NSW) Car Licence only Required
ATTS —Brookvale NSW
- From $34.39 an hour
- Morning shift
- In-person
- Communication skills
- Time management
Quick Apply
7d
Expression of Interest - NSW/ ACT
SILK Laser Clinics —Sydney NSW
- Part-time
- On-the-job training
Quick Apply
NSW Service Desk Coordinator
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Management
- Administrative experience
- Communication skills
- Employee assistance program
Quick Apply
Maintenance Inspector
C&J Group Pty ltd —Sydney NSW
- $300 - $400 a day
- Civil engineering
- Construction experience
- In-person
Quick Apply
Casual Correctional Officer - Surry Hills and CBD Courts
NSW Department of Communities and Justice —Surry Hills NSW
- Choose your own hours
- Paid training
Retail Planogram Merchandiser - Dee Why - NSW
CROSSMARK Australia —Dee Why NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
14h
NSW Technician - Remote - Expression of Interest
Centurion Group —Sydney NSW
- $40 - $55 an hour
- Full-time
- Remote
- Analysis skills
- Communication skills
Quick Apply
Cadet (NSW)
Texco Construction —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Commissioning Technician - Switchboard, NSW
Vertiv —Sydney NSW
- Microsoft Office
- Electrical experience
- Communication skills
6d

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Customer Advocacy Specialist

Virgin Australia -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
8 days ago

Benefits

Work from home
Insurance services

Qualifications

Organisational skills
Communication skills

Full Job Description

510035

Sydney, NSW, Australia
Brisbane, QLD, Australia
Melbourne, VIC, Australia

Full-Time (Permanent)

Closing on: Sep 7 2026

Brisbane based ideally – Sydney will be considered

We’re the airline that dares to be different. Bold, down-to-earth and built around giving our guests real choice. Safety is our backbone, service is our heartbeat, and our people are our superpower. We combine heart and smarts to deliver seamless, enjoyable experiences that put the fun back into flying and empower our guests with real choice.

What you will be doing:

We're now looking for a Customer Advocacy Specialist to join our highly respected team. If you thrive on solving complex problems, influencing positive outcomes and advocating for customers while balancing commercial and regulatory considerations, this is an opportunity to make a genuine impact.

Our Customer Advocacy team is responsible for resolving the airline's most complex, sensitive and high-profile customer matters. You'll become a trusted expert responsible for managing some of Virgin Australia's most challenging customer cases, working closely with senior leaders, operational teams and external stakeholders to resolve issues with empathy, professionalism and sound judgement.

Every case is different, requiring strong critical thinking, exceptional communication and the ability to balance customer advocacy with commercial, operational and regulatory obligations.

This will be important as the business readies itself for the introduction of the Aviation Industry Ombuds Scheme in 2026.

Reporting to the Head of Customer Advocacy, you'll also play an important role in identifying systemic issues and influencing improvements that enhance the customer experience. Other responsibilities include:

Manage Virgin Australia's most complex, high-risk and escalated customer complaints from end to end

Manage sensitive matters involving vulnerable customers, accessibility requirements and other complex customer circumstances, escalating legal, regulatory and reputational risks where appropriate.

Deliver fair, balanced and customer-focused resolutions while protecting the interests of the business

Liaise with internal stakeholders across Customer Experience, Airport Operations, Contact Centres, Commercial, Legal and Operational teams to gather information and resolve complex matters

Prepare high-quality written responses for customers, regulators and external dispute resolution bodies

Ensure complaints are managed in accordance with regulatory obligations, company policies and service standards

Support governance, reporting and continuous improvement initiatives across Customer Advocacy

You'll be great in this role if you have:

Experience managing complex customer complaints, escalations or dispute resolution cases in highly regulated environments

Outstanding investigation, problem-solving and decision-making skills

Exceptional written communication skills with the ability to prepare professional, high-quality correspondence

The confidence to navigate complex situations involving competing priorities and sensitive issues

Strong stakeholder management skills with experience influencing across multiple business areas

Excellent organisational skills with the ability to manage multiple high priority cases simultaneously

Experience managing Executive, Ombuds or regulatory escalations would highly desirable

Experience within aviation, travel, hospitality or another highly regulated customer environment would be favourable

Your Benefits & Beyond

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)

A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs

Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide

Cheaper hospitality, retail, technology, beauty and wellness services

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health

‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

Next Steps:

Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.

Virgin Australia is an equal opportunity employer and is committed to creating an inclusive culture and supportive environment for our people.

Ready to apply?

We’re ready to hear from you. Apply now.

Apply Now

Refine Your Search

commissioning technician power, nsw jobs in brookvale, nsw

Customer Advocacy Specialist

Tech Buddy for Seniors

Stock Controller (8-Month Parental Leave Cover)

Mortgage Broker

Administration/Customer Service Assistant

General Hand - Retail Installation - Parramatta, NSW

PDR Technician – Cars24 (Sydney, NSW)

Survey Technician

Commissioning Technician - Power, NSW

Train Driver

NSW Audio-Visual Service Technician

Delivery Drivers Wanted -(Northern beaches NSW) Car Licence only Required

Expression of Interest - NSW/ ACT

NSW Service Desk Coordinator

Maintenance Inspector

Casual Correctional Officer - Surry Hills and CBD Courts

Retail Planogram Merchandiser - Dee Why - NSW

NSW Technician - Remote - Expression of Interest

Cadet (NSW)

Commissioning Technician - Switchboard, NSW

I want to receive the latest job alert for commissioning technician power, nsw in brookvale, nsw

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