Position Summary/Objectives of Incumbent:
The Power Customer Engineer (Technician) – Commissioning is a critical technical role within the Global Service – APAC ANZ division, you will be responsible for the end-to-end commissioning of Uninterruptible Power Supplies (UPS) and Static Transfer Switch (STS) units. This role is at the forefront of delivering high-quality commissioning services across large-scale, mission-critical environments, including Tier 1 Data Centres.
Key Responsibilities
Planning & Reporting:
- Time Sheets - Digital reporting tool to be used to accurately record hours worked each day.
- Commissioning/Service Reports - to be completed within set timeframes
- Proactively communicate project progress and any site issues to the Project Manager & Service Operations Manager.
Operational Delivery:
- Own the commissioning process from start to finish - You'll lead the full commissioning cycle across Vertiv's complete range of UPS & STS units, delivering critical infrastructure that keeps the world's most important facilities running.
- Work on landmark projects - Carry out L2, L3, and L4 commissioning tasks alongside experienced Vertiv Project & Commissioning Managers. If you've previously worked on Tier 1 Data Centre sites, you'll feel right at home here.
- Broaden your expertise - This isn't a one-dimensional role. You'll also support the Service Team with maintenance and time & material works, giving you exposure across the full asset lifecycle.
- Be the face of Vertiv - Build trusted relationships with our customers through professional, solutions-focused interactions. Your feedback helps shape how we deliver for our clients.
- Never stop growing - Access ongoing training across multiple Vertiv technologies, keeping your skills sharp and your career moving forward.
- Enjoy the perks - A fully maintained company vehicle and the support you need to represent Vertiv at the highest standard, every day.
Daily Work Duties and expectations:
- Travel to various sites, including remote locations, requiring a valid Driver's Licence.
- Undertake overnight or extended travel as project demands require.
- Safely navigate and work within confined, tight, and restricted spaces.
- Working on and around Energised Electrical equipment, adhering strictly to safety protocols.
- Undertake manual handling tasks, including lifting, carrying, and relocating equipment and components in accordance with WHS guidelines.
WHS, Environment & Quality:
- Comply with all Work, Health & Safety, Environment and Quality obligations
- Actively champion a safety-first culture on all sites, leading by example and encouraging safe behaviours among colleagues and contractors.
- Identify, report, and mitigate workplace hazards promptly and effectively.
Employees reporting to Incumbent
Main contacts within Company
- Other Customer Engineers – Power
- Service Supervisor – Power
- Service Operations Manager
- Safety Manager
- Technical Support Team
- Project Management Team
Main contacts outside the Company
- Customers
- Product Suppliers
- Contractors
- Vertiv Partners
Education/Qualification:
- Electrical Trade Certificate.
- Formal Electronics Qualification whilst not mandatory, will be highly regarded.
- Mandatory: Relevant State-based Unrestricted Electrical Licence.
Specialist Knowledge:
- Technical knowledge in data centres, telecom, commercial & industrial or similar industries.
Practical Experience:
- Proven track record within the Critical Power Industry as a commissioning/service technician.
- Proven ability to work effectively under timeline constraints on large scale sites.
- Solid understanding of Controls & Networking.
Proficiency in Microsoft Office.
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Personal Characteristics:
- Excellent communication, inter-personal and problem-solving skills
- Learning agility
- Interpersonal skills
- Ability to work collaboratively in a team environment
- Ability to multitask and priorities workloads
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