In-Demand Order management & customer experience coordinator Jobs in Brisbane, Qld

Order Management & Customer Experience Coordinator
Hyne Timber —Brisbane QLD
- Full-time
- CRM software
- Customer service
- ERP systems
- Employee assistance program
1d
Graduate Digital Marketing Coordinator
Bambrick —Brisbane QLD
- Remote
- CRM software
- Google Suite
- Marketing
NAPA Mining Coordinator - Coopers Plains
NAPA —Coopers Plains QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
Conference & Events Coordinator PT - The Inchcolm Hotel
EVT Group —Spring Hill QLD
- Part-time
- Sales
- Customer service
- Administrative experience
- Parental leave
Customer Service Coordinator
Cement Australia —Pinkenba QLD
- $73,392.86 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Work from home
- Parental leave
Customer Experience Coordinator
Ridley Corporation —Brisbane QLD
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
Quick Apply
Office Coordinator
ALSTOM —Brisbane QLD
- ERP systems
- Office
- Microsoft Office
- Parental leave
4d
Dispatch Coordinator
Supply Chain and Distribution - InfraBuild —Carole Park QLD
- Full-time
- Customer service
- Microsoft Office
- Agile
- Health insurance
- Parental leave
Logistics and Warehouse Coordinator
Brooks Automation —Brisbane QLD
- Full-time
- Remote
- Laboratory
- Management
- ERP systems
3d
Facilities Coordinator
JLL —Brisbane QLD
- Customer service
- Microsoft Office
- Front desk
- Health insurance
- Parental leave
2d
Contracting Operations Coordinator
Knauf Australia —Pinkenba QLD
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Microsoft Office
- Health insurance
- Work from home
Customer Service Coordinator
Just-In Time Electrical —Brisbane QLD
- Microsoft Office
- Typing
- Communication skills
Facilities Coordinator
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Brisbane QLD
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Health insurance
- Parental leave
Quick Apply
2d
Claims Coordinator
Johns Lyng Group —Brisbane QLD
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Field Service Coordinator
Q-bital Healthcare Solutions —Brisbane QLD
- Full-time
- Management
- CAD
- Customer service
- Annual leave
QC Coordinator
Emesent —Brisbane QLD
- Full-time
- Engineering
- Assembly
- SharePoint
- Employee assistance program
Catering Coordinator
Cooper Grace Ward Lawyers —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Parental leave
- Employee assistance program
Service Coordinator - Fire/Electrical
Grosvenor Engineering Group —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Service Technician
Dentsply Sirona —Murarrie QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Field Technician
Trescal (Australia) Pty Ltd —Seventeen Mile Rocks QLD
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Laboratory
Quick Apply
14d

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Order Management & Customer Experience Coordinator

Hyne Timber -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
1 day ago

Benefits

Employee assistance program

Qualifications

CRM software
Customer service
SAP
Supply chain
ERP systems
Logistics
Microsoft Office
SAP ERP
Communication skills

Full Job Description

Manufacturing
Purchasing / Procurement
Brisbane
Permanent / Full Time

27/8/2026

Own the customer journey from order to delivery

Work across Sales, Production & Logistics to keep orders moving

Make a real impact in a fast-paced, growing business

Your Next Role

We're looking for a Customer Experience Coordinator to join our team and play a key role in ensuring our customers receive a seamless experience from order through to delivery.

As the central point of coordination between customers and our internal teams, you'll manage the end-to-end order fulfilment process, ensuring orders are accurately processed, planned and delivered safely, accurately and on time.

Working closely with Sales, Production, Warehousing and Freight, you'll balance customer requirements, stock availability and operational priorities to keep orders moving and customers informed.

This is a hands-on, fast-paced role where your ability to communicate, problem solve, prioritise and build strong relationships will make a real difference to our customers and our business.

The role will be based at our Port of Brisbane site until April 2027, before relocating to our new combined office alongside Head Office in Murarrie.

Key Responsibilities

Manage customer orders from receipt and entry through to fulfilment and delivery.

Act as a trusted point of contact for customers and internal teams on all order-related enquiries.

Assess stock availability and coordinate stock allocation to support customer and business requirements.

Work closely with Sales, Production, Warehousing and Freight to prioritise and coordinate orders.

Proactively communicate with customers regarding order status, stock availability, delivery schedules and changes.

Identify and resolve customer and order issues quickly, escalating complex matters when required.

Balance competing customer and operational priorities while maintaining a high level of customer service.

Maintain accurate order and customer information across relevant systems.

Identify opportunities to improve processes and deliver a more efficient customer experience.

Demonstrate a genuine 'be of service' approach in everything you do.

Contribute to a workplace where everyone goes home in the same condition they came to work — safety before production.

About You

You're an organised, customer-focused professional who enjoys coordinating moving parts, solving problems and working with people across a business.

You'll bring:
Experience in customer service, order management, customer operations, logistics or supply chain.

Proven experience managing customer orders from receipt through to delivery.

Strong communication and stakeholder management skills, with the ability to build trusted relationships.

Excellent organisation and attention to detail, with the ability to manage competing priorities.

Strong problem-solving and decision-making skills, particularly when working under pressure.

An understanding of inventory, stock availability and allocation principles

Proficiency with ERP, CRM and Microsoft Office systems.

A genuine commitment to safety, teamwork and delivering an exceptional customer experience.

Desirable Experience

Experience in any of the following will be highly regarded:
Manufacturing, timber, building products or construction materials.

Inventory planning, warehousing or freight coordination.

SAP or similar ERP systems.

Sales order processing or customer account management.

About us

Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From its beginnings as a sawmill on the Mary River, Hyne Group has grown into a pioneer of sustainable timber product manufacturing. The Hyne Group is supported by its partnership with global timber processors, James Jones & Sons, bringing together a combined 320 years of family-owned sawmilling heritage.

The Group, which includes Hyne Timber, XLam, Rocky Point, and Hyne Pallets, serves key sectors such as construction, garden care, horticulture and logistics. Through innovative processes and sustainable practices, the Hyne Group transforms each log into high-quality products that meet the diverse needs of our customers. This holistic approach reflects a dedication to environmental stewardship and industry -leading innovation, ensuring that every centimetre of each log turns into an opportunity for excellence .

Why Hyne Timber?

As a Hyne Timber Team Member you will enjoy benefits such as:
Career Development

Rewarding work

People-focused Leadership

Wellbeing programs - employee assistance program to support you and your immediate family with counselling and support as needed.

Above award wages.

Dollar matching to support your fundraising

Apply Now

Refine Your Search

order management & customer experience coordinator jobs in brisbane, qld

Order Management & Customer Experience Coordinator

Graduate Digital Marketing Coordinator

NAPA Mining Coordinator - Coopers Plains

Conference & Events Coordinator PT - The Inchcolm Hotel

Customer Service Coordinator

Customer Experience Coordinator

Office Coordinator

Dispatch Coordinator

Logistics and Warehouse Coordinator

Facilities Coordinator

Contracting Operations Coordinator

Customer Service Coordinator

Facilities Coordinator

Claims Coordinator

Field Service Coordinator

QC Coordinator

Catering Coordinator

Service Coordinator - Fire/Electrical

Service Technician

Field Technician

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