In-Demand Claims advisor Jobs in Brisbane, Qld

Claims Advisor
WorkCover Queensland —Brisbane QLD
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Time management
Client Advisor-Ascot & Aspley
Amplifon —Ascot QLD
- Full-time
- Clinic
Quick Apply
Injury Management Advisor
Perfect Stranger —Eagle Farm QLD
- Full-time
- Hybrid work
- Presentation skills
- Case management
- No degree
- Work from home
- Parental leave
Injury Management Advisor
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Presentation skills
- Case management
- No degree
- Work from home
- Parental leave
Health Safety & Wellbeing Advisor
Millennium —Murarrie QLD
- Full-time
- Hybrid work
- Employee assistance program
Client Services Manager
Gallagher Bassett —Brisbane QLD
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Employee stock purchase plan
- Health insurance
Principal Advisor Safety Health and Wellbeing
Queensland Government —Brisbane QLD
10d
Workplace Relations Business Partner
Citation Group —Brisbane QLD
- Full-time
- Management
- Parental leave
Relocate to North Queensland: Senior Contract Administrator / Superintendent – Major Infrastructure
AECOM —Bowen Hills QLD
- Full-time
- Hybrid work
- Administrative experience
- Construction experience
- Civil Engineering
Operations Support Specialist
Chubb Fire & Security —Salisbury QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- SharePoint
Technical Specialist
Bolton Clarke —Brisbane QLD
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
8d
Regulatory Manager
Nu-Mega Ingredients Pty Ltd —Eight Mile Plains QLD
- Full-time
- Hybrid work
Quick Apply
Account Executive - Energy & Power
Marsh —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Forensic Commercial - Senior Accountant or Manager
Vincents —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Time management
- Referral program
Quick Apply
12d
Legal Counsel
Klohn Crippen Berger —Brisbane QLD
- Hybrid work
- Bachelor's degree
- Communication skills
- Negotiation
- Parental leave
Quick Apply
Personal Care Worker
Bolton Clarke —Bayside QLD
- Part-time
- Vital signs
- Cleaning
- Care plans
- Health insurance
- Employee assistance program
4d

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Claims Advisor

WorkCover Queensland -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Qualifications

Administrative experience
Communication skills
Time management

Full Job Description

Job no: 494479
Work type: Permanent - Full Time
Location: Brisbane CBD
Categories: Claims and Customer Support/Contact Centre

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

The Opportunity
As a Claims Advisor, you will manage a portfolio of workers' compensation claims and support customers throughout their recovery and return-to-work journey. Working closely with employers, healthcare providers and injured workers, you will play a key role in facilitating positive return-to-work outcomes.

In this role, you will:

Manage a diverse portfolio of claims, including physical and psychological injury claims
Build relationships with injured workers, employers, medical professionals and allied health providers
Make informed decisions by interpreting medical information and applying legislation and policy
Balance competing priorities in a fast-paced, phone-based environment while delivering positive customer outcomes

About You

Customer-focused professional with a passion for helping others
Resilient and composed in challenging situations
Strong critical thinking, problem-solving and decision-making skills
Exceptional administrative skills and attention to detail, with the ability to maintain clear, accurate and timely documentation
Excellent organisational and time management skills, with the ability to autonomously manage competing priorities
Strong communication and relationship-building skills, with experience managing multiple stakeholders
Collaborative team member who proactively contributes to solutions
Experience in case management, insurance, health, customer service or relationship management environments
Relevant tertiary qualifications in health, psychology, business or law are advantageous

Why Join Us
Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values.

When you join us, you’ll benefit from:

A purpose driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
A collaborative and supportive team environment that values empathy, trust and working together
Hybrid work arrangements that support flexibility and work–life balance
Personalised learning and development opportunities to support your growth and career progression
A holistic health and wellbeing program designed to support you both professionally and personally
Industry competitive salaries
A generous superannuation scheme, including co-contribution
Study assistance to support ongoing education and professional development

How do I apply?
If this sounds like you, we’d love to hear from you. Please note: As part of our recruitment process, shortlisted candidates will be required to attend a collaborative three-hour in-person Information and Interview session on a specified date.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at [email protected] or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.

Advertised: 30 Jun 2026 (9:00 AM) E. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

claims advisor jobs in brisbane, qld

Claims Advisor

Client Advisor-Ascot & Aspley

Injury Management Advisor

Injury Management Advisor

Health Safety & Wellbeing Advisor

Client Services Manager

Principal Advisor Safety Health and Wellbeing

Workplace Relations Business Partner

Relocate to North Queensland: Senior Contract Administrator / Superintendent – Major Infrastructure

Operations Support Specialist

Technical Specialist

Regulatory Manager

Account Executive - Energy & Power

Forensic Commercial - Senior Accountant or Manager

Legal Counsel

Personal Care Worker

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