In-Demand Application support officer Jobs in Arundel, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Residential Care Officer
Phoenix 360 Degree Service —Merrimac QLD
- $85,000 - $95,000 a year
- Part-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Program Support Officer (Corridor Management)
Queensland Government —Gold Coast QLD
- Administrative experience
- Wellness program
- Employee assistance program
12d
Pathways Officer
Queensland Government —Gold Coast QLD
- Analysis skills
12d
Administration Officer (Switchboard) - Expression of Interest
Queensland Government —Gold Coast QLD
- Weekend availability
Roster Support Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Customer service
- Microsoft Office
Administration Officer - Pacific Pines State High School
Queensland Government —Gold Coast QLD
- Temporary
4d
Court Services Officer
Queensland Government —Gold Coast QLD
- Temporary
Patient Experience & Complaints Officer
Ramsay Health Care —Benowa QLD
- $62.29 - $67.02 an hour
- Part-time
- Management
- Patient care
- Organisational skills
- Free parking
- Referral program
13d
Litigation Support Officer (Southport)
Queensland Government —Gold Coast QLD
- Temporary
- Microsoft Office
- Administrative experience
12d
Administration Officer
Queensland Government —Gold Coast QLD
2d
Executive Officer (Digital Health and Innovation)
Griffith University —Southport QLD
- $104,504 - $113,219 a year
- Full-time
- Research
- University
- Recruiting
- Work from home
Quick Apply
HSM Compliance Officer
Bond University —Robina QLD
- $90,587.42 a year
- Full-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Work from home
6d
Client Liaison
Ozcare —Robina QLD
- $39.21 - $42.43 an hour
- Part-time
- Customer service
- Administrative experience
- Data entry
- Health insurance
- Annual leave
Supply Officer
Mater Group —Gold Coast QLD
- $34.87 - $36.55 an hour
- Part-time
- Experience working with children
- Warehouse experience
- Hospital experience
- Employee assistance program
- Employee discount
6d
City Laws Officer
City of Gold Coast —Bundall QLD
- From $86,611 a year
- Overtime
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Work from home
3d
Recreation Services Officer
City of Gold Coast —Bundall QLD
- From $94,439 a year
- Full-time
- Hybrid work
- Work from home
3d
Clinic Support Officer
Griffith University —Southport QLD
- $76,126 - $80,321 a year
- Full-time
- Databases
- Administrative experience
- Clinic
Quick Apply
10d
Communications and Community Relations Officer - Foxwell State Secondary College
Queensland Government —Gold Coast QLD
- Temporary
- Management
- Communication skills
11d
Fleet Customer Service Officer
City of Gold Coast —Carrara QLD
- $79,016 - $84,656 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Administrative experience
- Work from home
3d

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

application support officer jobs in arundel, qld

Customer Contact Officer

Residential Care Officer

Program Support Officer (Corridor Management)

Pathways Officer

Administration Officer (Switchboard) - Expression of Interest

Roster Support Officer - Expression of Interest

Administration Officer - Pacific Pines State High School

Court Services Officer

Patient Experience & Complaints Officer

Litigation Support Officer (Southport)

Administration Officer

Executive Officer (Digital Health and Innovation)

HSM Compliance Officer

Client Liaison

Supply Officer

City Laws Officer

Recreation Services Officer

Clinic Support Officer

Communications and Community Relations Officer - Foxwell State Secondary College

Fleet Customer Service Officer

I want to receive the latest job alert for application support officer in arundel, qld

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