In-Demand Customer service manager Jobs in Alice Springs, Nt

Operations Manager
Centralian Cleaning Services —Alice Springs NT
- $100,000 - $120,000 a year
- Full-time
- Management
- Cleaning
- Computer skills
Quick Apply
Head of Operations
Daher —Alice Springs NT
- $150,000 - $190,000 a year
- Full-time
- Management
- Microsoft Office
- Assembly
- Dental insurance
- Annual leave
Customer Service Manager
Emu Run Experience —Alice Springs NT
- $70,000 - $80,000 a year
- Full-time
- Management
- Customer service
- Communication skills
- Employee discount
Quick Apply
9d
Senior General Procurement Buyer
Daher —Alice Springs NT
- $85,000 - $100,000 a year
- Full-time
- English
- Master's degree
- Analysis skills
- Dental insurance
- Annual leave
Administration Manager
Harvey Norman —Alice Springs NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
13d
Armed Forces Post Office (APO) Clerk
Amentum —Alice Springs NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
8d
Operations Manager
AccorHotel —Alice Springs NT
- Weekend availability
- Microsoft Outlook
- Microsoft Office
- Leadership
Quick Apply
PRODUCTION BUYER
Daher —Alice Springs NT
- $75,000 - $85,000 a year
- Full-time
- ERP systems
- English
- Bachelor's degree
- Dental insurance
- Annual leave
Sales and Operations Champion
Purple House —Alice Springs NT
- $86,178 - $89,379 a year
- Full-time
- Customer service
- Microsoft Office
- First Aid Certification
- Annual leave
Quick Apply
10d
Manager Service Delivery
MacDonnell Regional Council —Alice Springs NT
- From $113,747 a year
- Full-time
- Management
- Annual leave
Operations & Charter Co-ordinator Alice Springs
Chartair Pty Ltd —Alice Springs NT
- Full-time
- Maintenance
- IT
- Communication skills
Quick Apply
Client Services Officer
Department of Corporate and Digital Development —Alice Springs NT
- Full-time
- Office experience
7d
Administration Support Officer
Amentum —Alice Springs NT
- 8 hour shift
- Customer service
- Administrative experience
- Communication skills
- Health insurance
- Employee assistance program
9d
Subcontracts Support Administrator
Amentum —Alice Springs NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Storeperson
PFD Food Services —Alice Springs NT
- Full-time
- Forklift
- Communication skills
- Health insurance
- Gym membership
Business Manager
Department of Health —Alice Springs NT
- $117,356 - $126,251 a year
- Full-time
- Leadership
- Communication skills
11d
Transport Officer
NT Police Force —Alice Springs NT
- $79,664 - $90,824 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
1d
Customer Service Representative
Amentum —Alice Springs NT
- Full-time
- Writing skills
- Maintenance
- Administrative experience
10d
Quality Manager - Final Assembly Line
Daher —Alice Springs NT
- $110,000 - $125,000 a year
- Full-time
- Management
- Microsoft Office
- Master's degree
- Dental insurance
- Annual leave
Store Manager - ALICE SPRINGS
Domino’s Pizza —Alice Springs NT
- Overtime
- Customer service
- Master's degree
- Leadership
- Employee discount
Quick Apply

I want to receive the latest job alert for customer service manager in alice springs, nt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near alice springs, nt

Operations Manager jobs in Haberfield Nsw

Operations Manager jobs in Greater Adelaide Sa

Operations Manager jobs in Riverwood Nsw

Research Manager jobs in Sydney Nsw

Clinic Operations Manager jobs in Williams Landing Vic

Practice Manager jobs in Sydney Nsw

Network Operations Control Center jobs in Melbourne Vic

Operations Manager jobs in Alexandra Headland Qld

Head Of Operations jobs in Subiaco Wa

Head Of Operations jobs in Sydney Nsw

Head Chef jobs in Brisbane Qld

Head Of Operations jobs in Strathpine Qld

Team Operations Assistant jobs in Sydney Nsw

Operations jobs in Beaumont Hills Nsw

Fashion Head Office jobs in Sydney Nsw

Head Of Operations jobs in Bulimba Qld

Medical Device Sales Representative jobs in Gold Coast Qld

Casual Retail Sales Assistant jobs in Newmarket Qld

Sales Operations Analyst jobs in Mount Waverley Vic

Operations Manager jobs in Melbourne Vic

Operations Manager

Centralian Cleaning Services
Alice Springs NT

Quick Apply

Job Details

Permanent | Full-time
$100,000 - $120,000 a year

Qualifications

Management
Incident management
Driver Licence
Cleaning
Computer skills
Diploma
Commercial cleaning
Leadership
Communication skills
Office experience

Full Job Description

Operations Manager – Commercial Cleaning Services

Centralian Cleaning Services
Alice Springs, NT
Full-time, permanent
Salary: $100,000–$120,000 per year plus superannuation, commensurate with experience

About us

Centralian Cleaning Services is an established and growing Alice Springs business delivering commercial cleaning services across a diverse portfolio of workplaces, schools, government facilities, accommodation, retail sites and community organisations.

We employ a multicultural team of approximately 20 staff and have built a strong reputation for reliable service, responsive client support and practical local knowledge.

About the role

We are seeking an experienced Operations Manager to take responsibility for the day-to-day delivery of our commercial cleaning services across multiple client sites.

Reporting directly to the Managing Director, this is a senior, hands-on management position responsible for workforce coordination, client service, quality assurance, workplace health and safety, operational systems and contract performance.

The Operations Manager will lead our operational team and ensure that services are delivered safely, efficiently, consistently and in accordance with client requirements.

Key responsibilities

Plan, manage and coordinate daily cleaning operations across multiple commercial sites.
Lead supervisors and cleaning staff, including workforce planning, staff allocation, rostering and operational support.
Monitor staffing levels and coordinate recruitment, onboarding, training and performance management.
Conduct site inspections and implement quality-control processes to maintain required cleaning standards.
Establish and maintain cleaning procedures, site instructions, schedules and service-delivery systems.
Manage new-site mobilisations and ensure client specifications are translated into practical operating plans.
Develop positive working relationships with clients and respond promptly to service requests, concerns and changing operational requirements.
Monitor contract performance, labour utilisation, productivity and operational costs.
Oversee the appropriate use, maintenance and availability of cleaning equipment, vehicles, chemicals, consumables and other resources.
Implement and monitor workplace health and safety requirements across client sites and the company’s operational base.
Investigate incidents, service failures and complaints, identify underlying causes and implement corrective action.
Support supervisors and employees working across different locations, schedules and levels of experience.
Provide regular operational reporting and recommendations to the Managing Director.

About you

To be successful in this position, you will have:

substantial experience managing service-based operations, preferably within commercial cleaning, facilities services, property services or another multi-site workforce environment;
demonstrated experience leading operational employees and supervisors;
strong workforce-planning, scheduling and resource-allocation capabilities;
experience managing client relationships, service standards and contract performance;
sound knowledge of workplace health and safety, incident management and operational risk;
the ability to analyse operational problems and implement practical, sustainable solutions;
strong organisational, communication and people-management skills;
confidence working with employees from diverse cultural and language backgrounds;
a relevant Diploma-level or higher qualification, or substantial relevant management experience demonstrating an equivalent level of skill;
strong computer skills and experience using rostering, workforce-management and business systems;
a current driver licence and the ability to travel between client sites in Alice Springs; and
the flexibility to respond to operational requirements outside standard office hours when reasonably required.

Experience within the commercial cleaning industry will be highly regarded but is not essential where the applicant can demonstrate strong transferable experience managing a multi-site service workforce.

What we offer

A permanent senior management position with an established local business.
A competitive salary of $100,000–$120,000 plus superannuation, depending on the successful applicant’s qualifications and experience.
The opportunity to take genuine ownership of day-to-day operations.
Direct involvement in improving systems, developing employees and supporting continued business growth.
A varied role combining team leadership, client management, quality assurance and operational improvement.

How to apply

Please submit your résumé and a cover letter outlining:

your relevant operational management experience;
the size and type of workforce or operations you have managed;
your experience managing services across multiple sites or clients; and
why you are interested in relocating to or continuing to work in Alice Springs.

Applicants requiring employer sponsorship may be considered where they meet the skills, experience and visa eligibility requirements for the position.

Pay: $100,000.00 – $120,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in alice springs, nt

Operations Manager

Head of Operations

Customer Service Manager

Senior General Procurement Buyer

Administration Manager

Armed Forces Post Office (APO) Clerk

Operations Manager

PRODUCTION BUYER

Sales and Operations Champion

Manager Service Delivery

Operations & Charter Co-ordinator Alice Springs

Client Services Officer

Administration Support Officer

Subcontracts Support Administrator

Storeperson

Business Manager

Transport Officer

Customer Service Representative

Quality Manager - Final Assembly Line

Store Manager - ALICE SPRINGS

I want to receive the latest job alert for customer service manager in alice springs, nt

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected