In-Demand Learning development administrator Jobs in Fawkner Vic

Senior Incident Specialist
Link Group —Docklands VIC
- Analysis skills
- Organisational skills
- Financial services
- Parental leave
- Employee assistance program
7d
Customer Success Manager
readytech1 —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Management
- Human resources
- Communication skills
Senior Manager - Salesforce Industry Solutions
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Salesforce
- Parental leave
Quick Apply
Pharmacist (Grade 2) - Oncology
The Royal Children's Hospital —Parkville VIC
- $94,478.80 - $106,906.80 a year
- Overtime
- Hybrid work
- Bachelor's degree
- EMR systems
- Paediatrics
- Parental leave
- Employee assistance program
5d
NetSuite Functional Analyst
CAR Group —Melbourne VIC
- Full-time
- Remote
- Salesforce
- ERP systems
- Administrative experience
- Parental leave
Quick Apply
Project Manager - Construction
Amicus —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Work from home
Quick Apply
9d
ServiceNow ITOM Consultant
Accenture —Melbourne VIC
- Full-time
- Serving
- Azure
- AWS
- Parental leave
Cyber Security Manager
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- SQL
- AWS
- APIs
- Parental leave
- Employee assistance program
Quick Apply
Senior Pharmacist
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $108,820.00 - $123,905.60 a year
- Overtime
- Hybrid work
- Bachelor's degree
- Employee assistance program
13d
Pharmacist
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $94,478 - $106,906 a year
- Overtime
- Hybrid work
- Bachelor's degree
- EMR systems
- Paediatrics
- Parental leave
- Employee assistance program
5d
ServiceNow Developer
Accenture —Melbourne VIC
- Full-time
- CAD
- APIs
- Communication skills
- Parental leave
Senior Power Platform Developer
Link Group —Docklands VIC
- Azure
- DevOps
- Master's degree
- Parental leave
- Employee assistance program
Azure Cloud Engineer
Capgemini —Melbourne VIC
- Hybrid work
- Azure
- DevOps
- Agile
CRM Specialist
Easygo —Melbourne VIC
- Full-time
- CRM software
- Management
- Agile
- Referral program
Quick Apply

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Senior Incident Specialist

Link Group -
Docklands VIC

Apply Now

Job Details

7 days ago

Benefits

Parental leave
Employee assistance program
Employee discount
Paid volunteer leave
Salary packaging

Qualifications

Incident management
Analysis skills
Risk management
Organisational skills
Scalability
Financial services
Communication skills

Full Job Description

Senior Incident Management Specialist

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

About the role

We’re looking for a Senior Incident Management Specialist to join our Risk & Compliance team within Services & Transformation. Reporting to the Team Leader – Incident Management, this role plays a critical part in ensuring incidents are managed efficiently, transparently, and with a strong focus on identifying root causes and driving meaningful improvements.

As a senior member of the team, you’ll support the end-to-end incident management process, partner closely with operational stakeholders, and provide valuable insights that strengthen our control framework and reduce repeat incidents. You’ll also act as a key support to the Team Leader through reporting, quality assurance, coaching, and operational oversight.

What you'll be doing

Manage incidents from identification through to closure, ensuring timely resolution, accurate documentation, and minimal operational impact
Conduct root cause analysis to identify incident drivers, uncover control gaps, and make recommendations that support stronger risk outcomes and continuous improvement
Partner with stakeholders across Services & Transformation and the broader business to promote a proactive risk culture and support effective incident governance
Support incident reporting, dashboarding, quality checking, work allocation, and preparation of materials for internal and client-facing incident forums
Facilitate feedback sessions, monitor remediation actions, and drive accountability for incident outcomes and preventative measures
Contribute to the enhancement of incident management frameworks, system capabilities, protocols, and training materials across the organisation
Provide coaching and guidance to team members to ensure consistent incident management practices and high-quality outcomes

What you'll bring

While not essential, we're particularly interested in people who can demonstrate:

Experience in incident management, risk, compliance, operations, or a related environment within financial services, superannuation, or insurance
Knowledge of risk management principles, control frameworks, and regulatory obligations relevant to superannuation and retirement services
Strong analytical capability with experience investigating incidents, identifying root causes, and translating insights into practical recommendations
Excellent stakeholder engagement and communication skills, with the ability to influence outcomes and present information clearly to a range of audiences
Well-developed organisational skills with the ability to manage competing priorities, maintain attention to detail, and work effectively in a fast-paced environment

Why join us?

This is an opportunity to make a tangible impact on risk management practices within one of Australia's leading superannuation administrators. You'll work with a highly collaborative team and gain exposure to a broad range of stakeholders while helping drive meaningful operational improvements across the business.

Some of our Employment Benefits

FlexiWorks – enabling our employees to work in the office and at home
Purchased Leave, Parental Leave, Volunteer Leave, Gender Transition Leave, Well-being Leave
Employee Recognition Program – to recognise people who are demonstrating our values and company purpose
Talent Referral Program
Salary Sacrificing via Superannuation
Employee Assistance Program
Learning & Development – development at your fingertips via self-paced learning, including educational assistance support
Employee Discounts – access discounted rates and offers from a variety of providers including Bupa and Microsoft
Novated Car Leasing

Culture at MUFG Pension & Market Services

We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Apply now with your resume highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening, including a police check, prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Apply Now

Refine Your Search

learning development administrator jobs in fawkner vic

Senior Incident Specialist

Customer Success Manager

Senior Manager - Salesforce Industry Solutions

Pharmacist (Grade 2) - Oncology

NetSuite Functional Analyst

Project Manager - Construction

ServiceNow ITOM Consultant

Cyber Security Manager

Senior Pharmacist

Pharmacist

ServiceNow Developer

Senior Power Platform Developer

Azure Cloud Engineer

CRM Specialist

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