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Underwriting Manager – Mid Market

icare -
Sydney NSW

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Job Details

Full-time
2 hours ago

Benefits

Employee assistance program
Gym membership

Qualifications

Administrative experience

Full Job Description

icare

Reference number

498850

Occupation

Insurance, Workers Compensation

Work type

Full-Time

Location

Sydney City, Parramatta, Gosford, Newcastle, Wollongong

Salary Information

Closing date

29 July 2026 at 11:55pm

Underwriting Manager – Mid Market

Summary: Lead & develop an Underwriting team, plan & implement effective underwriting procedures & processes, to ensure the on-going financial viability of the Scheme.

Location: Sydney CBD, Open to other office locations

Permanent Opportunity with icare as Underwriting Manager
Hybrid working environment, office in Sydney CBD/ other office locations

Offering competitive salary

About the Role

Lead and develop an Underwriting team, in the planning and implementation of effective underwriting procedures and processes, to ensure the on-going financial viability of the Scheme. Manage and oversee the work undertaken by the team of Underwriters, and support, coach and develop team members to meet and exceed agreed performance indicators, to ensure the business meets; key objectives, timeframes, compliance and operational requirements.

Benefits

A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
Comprehensive learning and development support aligned to icare’s Core Capabilities.
Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as an Underwriting Manager – Mid Market

you will:

Provide operational direction and leadership to the Underwriting team in the development and implementation of effective service delivery to a portfolio of mid-market customers.
Provide advice and recommendations to Service Operations General Manager and Head of Underwriting Operations Manager on underwriting matters including any recommendations on improving the model.
Manage the implementation of any changes to underwriting, to enhance Scheme effectiveness and to achieve business and customer objectives.
Foster and maintain positive relationships with key stakeholders to facilitate the implementation of strategic programs to enhance Scheme underwriting.
Lead, manage and implement projects to address specific elements of underwriting, to achieve project deliverables and contribute to achieving improved scheme outcomes.
Lead and develop the team and manage work relationships to realise team potential and to support the achievement of business objectives.
Manage workflow allocation for the team to ensure that appropriate priorities are given and that the capability and the capacity of team members is optimised.
Lead and embed change in the Underwriting team to ensure the transition objectives are met and exceeded.
Engage with and foster key external relationships to ensure effective engagement with the icare business model.
Keep abreast and ahead of significant developments in the Scheme underwriting standards and procedures to ensure that potential impacts are anticipated and managed.

Skills & Experience

An extensive range of experience in the insurance industry with a particular focus on insurance underwriting
Experience managing people/teams
Business administration (or related) qualifications or equivalent knowledge and skills acquired through practical experience
Comprehensive understanding of workers insurance underwriting
Pre-Employment Checks

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

For more information about icare visit our website
icare operates a direct sourcing model so no agency introductions will be accepted

We are a Circle Back Initiative Employer – we commit to respond to every applicant
A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

Apply Now

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