In this role, you will contribute to the management and growth of the Construction Practice, ensuring that client risk management and insurance needs are identified and met whilst also supporting brokers on major projects. Key areas of accountability will include client servicing, preparation of client documentation, assistance with claim lodgements, client database management and liaison with underwriters. We are also seeking someone who is keen to develop into the next step of their career, with a clear interest in progressing toward account manager responsibilities.
The Role
Assist senior brokers with the effective management and day to day servicing of a portfolio of clients ensuring that their risk management and insurance broking needs are identified and met.
Accurately prepare client documentation such as renewal questionnaires and reports, quote slips, placing slips, client manuals and invoice documents, including premium funding quotes
Provide support to senior brokers in managing larger clients’ insurance, risk management and programs, ensuring the delivery of high-quality services
Develop and maintain relationships with insurers, clients, and other key stakeholders (internal and external), professionally representing Willis
Maintain comprehensive client data on Willis systems, facilities, and databases
Liaise with Willis Claims to respond to client claims enquiries
Liaise with insurance assessors as required
Manage workflow and diary systems,
Contribute to team annual growth and new business targets ensuring they are met
Debtor collections are managed in accordance with the terms of trade
Achieve and maintain compliance with relevant Australian regulations
Undertake Continuous Professional Development ensuring minimum yearly CPD points are achieved
The Requirements
4 years’ experience in a relevant insurance, broking, or risk related role. We also welcome applicants from corporate or commercial backgrounds who are looking to expand into construction broking and broaden their technical expertise
An innovative thinker with the ability to collaborate and work in a team
Sound oral and written communication skills both on an individual and small group basis
Excellent report writing and correspondence skills
Ability to prioritise work, manage deadlines and work under pressure
A team player with the ability to demonstrate credibility and gain trust
Proficient in all MS Office products
Experience using eGlobal is desired but not essential
A quick learner with the drive to take on additional duties when required
You have, or are prepared to undertake, the Financial Services Reform Act (minimum ASIC’s RG146 Tier 1 Insurance Broking Compliance)
The ability to work autonomously with minimal guidance
A focus on excellence and the ability to produce accurate work
A background in construction is preferred but not essential
A good knowledge of general insurance
If you believe you have the skills and passion for this role, but don't meet every single requirement, we still encourage you to apply. We'd love to have a conversation and see if you could be a great fit for our team.
At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.
In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected] .
