JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As a Facilities Coordinator at JLL, you'll play a vital role in supporting seamless day-to-day operations across our client facilities. This hands-on position sits at the heart of our service delivery model, where you'll coordinate maintenance activities, manage vendor relationships, and ensure our sites remain safe, functional, and well-maintained. You'll serve as a key point of contact for facilities requests, working closely with the Facilities Manager and wider team to deliver exceptional service outcomes. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role offers meaningful opportunities to develop your facilities management expertise while contributing to operational excellence. From coordinating work orders and managing contractor activities to supporting financial processes and risk management programs, you'll gain broad exposure across all aspects of modern facilities operations. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work with diverse stakeholders including clients, vendors, building management, and internal teams to keep operations running smoothly.
An overview of the role:
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Coordinate facilities administration and operational tasks for the Facilities Manager and wider team, managing both planned activities and responsive requests
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Serve as the primary contact for the Facilities Help Desk and email inbox, logging work orders and ensuring timely response to service requests
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Prepare and issue work orders, coordinate trades and contractors, liaise with building management and security teams, and oversee outsourced service providers while on site
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Conduct regular site inspections and report findings, escalating issues appropriately and helping maintain premises in a safe, neat, and functional condition
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Organize and schedule planned maintenance works, maintain calendars and filing systems, and provide scheduled reporting data to support operational transparency
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Support the Local Physical Records Manager with the online archiving and retrieval system, including access approvals, user assistance, and quality checks of archived materials
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Assist with monthly team reporting across helpdesk performance, finance, and utilities, contributing to data-driven decision making
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Manage and supervise on-site contractors during inspection works, complete contractor site inductions, and coordinate with building management and security as required
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Support procurement activities, financial processes including the approvals register, and conduct regular health and safety audits to confirm compliance with established procedures
Sounds like you? This is what we are looking for:
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1–3 years of experience in facilities management, property management, or a related operational discipline
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Working knowledge of local occupational health and safety requirements and regulations
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Proven ability to deliver high-quality customer service and build effective stakeholder relationships across diverse audiences
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Strong organizational skills with demonstrated attention to detail and ability to manage multiple competing priorities simultaneously
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Excellent written and verbal communication skills, with the ability to engage professionally with staff at all levels including senior stakeholders
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Proficiency in problem-solving and ability to navigate ambiguity while maintaining focus on practical solutions
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Self-motivated with a proactive approach to identifying and addressing operational issues before they escalate
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Experience working in critical environments or specialized facilities operations (preferred)
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Demonstrated experience managing third-party vendors for specialized services and ensuring contract compliance (preferred)
Benefits:
- Great employee discounts off fitness, wellbeing & other renowned brands
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18 weeks paid maternity leave
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Private Health Insurance Discounts
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Active Social Club
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Employee assistant program
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Novated Lease for EV cars
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Paid time off for volunteer work
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Career Opportunities with Australia's #1 Commercial Real Estate firm
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Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ521616
Location:
On-site –Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
