Lead a High-Performing Team. Shape Industry-Leading Solutions. Build Your Future with VerdeOS.
At VerdeOS, our purpose is simple: to enrich people's lives by transforming the built environment.
Unlike traditional service providers, we don't just identify problems and walk away. We create integrated, compounding value for our clients by taking ownership of the building lifecycle—from strategic advice and optimisation through to delivery and ongoing performance.
Across energy and sustainability, safety and compliance, building optimisation, predictive maintenance, and integrated technology solutions, we combine deep technical expertise with operational excellence to deliver smarter, more efficient, and more sustainable buildings.
As VerdeOS continues its rapid growth across Australia, we're investing heavily in both our people and our technology. This creates exciting opportunities for ambitious leaders who want to make a genuine impact, help shape the future of our business, and grow their careers alongside a fast-expanding company.
We're currently seeking an exceptional Operational Analytics Manager to join our team in Sydney and lead the next phase of growth within our Building Optimisation and Analytics function.
The Opportunity
This is far more than a traditional people-management role.
As Operational Analytics Manager, you'll take ownership of a growing team, key customer relationships, and the evolution of our analytics and optimisation services. You'll work directly alongside the Managing Director and Head of Operations to help shape the future structure, capabilities, and service offerings of the business.
You'll have the opportunity to:
- Lead and develop a talented team of building analytics professionals.
- Influence strategy, service delivery, and operational excellence.
- Drive innovation across FDD, building optimisation, and data-driven maintenance solutions.
- Contribute to the development of new technologies, processes, and service offerings.
- Work closely with software developers to influence product enhancement and future direction.
- Play a key role in scaling a rapidly growing business with genuine leadership and career advancement opportunities.
If you're someone who enjoys building teams, mentoring emerging talent, solving complex operational challenges, and creating innovative solutions for clients, this role offers a unique opportunity to leave your mark.
Key Responsibilities
Leadership & Team Development
- Lead, coach, mentor, and develop the Building Optimisation team.
- Build team capability through training, toolbox talks, and structured development initiatives.
- Foster a high-performance culture focused on collaboration, accountability, and continuous improvement.
- Support recruitment, succession planning, skills development, and capacity planning as the team grows.
Client & Service Delivery Management
- Assume ownership of key client relationships and act as senior escalation point for Building Optimisation customers.
- Ensure service delivery excellence and maintain high standards of reporting, communication, and customer outcomes.
- Develop strategic account management plans to strengthen customer partnerships and identify growth opportunities.
- Ensure all client deliverables are completed on time, to scope, and to a high standard.
Operational Excellence
- Manage team scheduling, workflow allocation, and resource planning.
- Take accountability for team performance, delivery outcomes, and quality assurance processes.
- Work closely with the Work Coordinator to ensure projects, work orders, invoicing, and reporting are managed accurately.
- Identify and implement process improvements that support scalability and operational efficiency.
Hands-On Service Delivery Leadership
- Maintain a detailed understanding of client accounts, service obligations, delivery workflows, and operational priorities across the Building Optimisation portfolio.
- Act as a senior delivery resource and provide practical support across Fault Detection & Diagnostics (FDD), Building Optimisation, and Data-Driven Maintenance services when required.
- Provide coverage during annual leave, sick leave, and periods of increased workload to ensure continuity of service and customer satisfaction.
- Step into day-to-day operational delivery where necessary, ensuring client commitments and service level expectations are consistently met.
- Support complex technical investigations, customer escalations, and high-priority deliverables.
- Build team resilience through knowledge sharing, cross-training, documented procedures, and succession planning to reduce key-person dependencies.
Innovation & Business Growth
- Contribute operational expertise to the ongoing development of VerdeOS technology platforms and software products.
- Support sales initiatives through technical input, tender submissions, pricing reviews, and solution development.
- Help shape the future direction of the Building Optimisation function as VerdeOS continues to expand.
- Identify opportunities to enhance service delivery through technology, automation, analytics, and innovation.
About You
You're a technically capable leader who combines strong building optimisation expertise with a passion for developing people and improving outcomes.
You'll be comfortable operating at both a strategic and operational level—supporting day-to-day delivery while helping shape the future growth of the business.
Essential Skills & Experience
- Bachelor's degree or tertiary qualification in Engineering or a related discipline.
- Mechanical, Building Services, Energy, or related engineering background.
- Minimum 5 years' experience in:
- Fault Detection & Diagnostics (FDD)
- Building Optimisation
- Data-Driven Maintenance
- Building Performance Analytics
- Strong understanding of service delivery within building operations and optimisation environments.
- Ability to translate technical concepts into meaningful business outcomes for clients.
- Experience managing stakeholder relationships and balancing competing priorities.
- Strong leadership, communication, and problem-solving skills.
Highly Desirable
- Previous Team Leader or Management experience.
- Operational Technology (OT) data integration and networking experience.
- Hands-on FDD software expertise.
- BMCS/BMS programming experience.
- Experience scaling teams, processes, or service delivery functions.
Why Join VerdeOS?
Be Part of our Growth
Join a business experiencing significant growth and help shape the future of a company that's redefining how buildings are managed and optimised.
Accelerate Your Career
With expansion comes opportunity. You'll have genuine pathways to further leadership, strategic, and business management responsibilities as VerdeOS continues to grow.
Innovate and Influence
Your ideas won't get lost in layers of bureaucracy. You'll work directly with senior leadership and have the opportunity to influence products, services, processes, and business strategy.
Work Alongside Industry Experts
Collaborate with a passionate team of specialists committed to innovation, customer success, and delivering exceptional outcomes.
Competitive Benefits
- Competitive salary package based on experience and qualifications.
- Utility discounts.
- Health insurance discounts.
- Novated leasing options.
- Employee Assistance Program (EAP).
- Ongoing training, mentoring, and professional development.
- A supportive, collaborative, and high-performing culture.
Ready to Make an Impact?
If you're looking for an opportunity where you can lead people, drive innovation, influence business growth, and accelerate your career, we'd love to hear from you.
Apply now and join VerdeOS as we transform the future of building performance, analytics, and optimisation.
