In-Demand Program manager (professional services) Jobs

Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Master's degree
- Team management
- Business Administration
Program Manager – NDIS & Support at Home
The Fig Trees Support at Home —Pennington SA
- Full-time
- First Aid Certification
- In-person
- Leadership
Quick Apply
4d
Program Administrator
Sydney City College of Management T/A Darwin City College —Darwin NT
- $75,000 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Master's degree
Quick Apply
7d
Program Manager, Continuing Care Services, Mental Health, Drugs & Alcohol Service
Barwon Health —Geelong VIC
- Full-time
- Leadership
- Employee assistance program
8d
Manager Commercial Program Delivery
VicRoads —Melbourne VIC
- Up to $200,000 a year
- Full-time
- Remote
- Microsoft Office
- Agile
- Budgeting
- Work from home
- Parental leave
1d
IRAP Program Manager
UKG (Ultimate Kronos Group) —Sydney NSW
- Computer Science
- Master's degree
- Bachelor's degree
Senior Program Support Manager
DT Global —Canberra ACT
- Budgeting
- Communication skills
17h
Program Manager - TBI EmployAbility Program
Royal Rehab —Mascot NSW
- Contract
- In-person
- Leadership
- Communication skills
- Employee assistance program
Program Manager, Womens Business Hub - Rooty Hill
AKG —Rooty Hill NSW
- Full-time
- Management
- Administrative experience
- Business development
- Employee assistance program
Quick Apply
11d
Program Activity Manager | Australia Pacific Leaders Program (APLP)
Abt Global —Canberra ACT
- Weekend availability
- Management
- Supervising experience
- Leadership
3d
Program Delivery Manager
Victorian Legal Services Board and Commissioner —Melbourne VIC
- $142,790 - $166,938 a year
- Full-time
7d
NFE Associate Program Manager
L3Harris Technologies —Pinkenba QLD
- Management
- Health insurance
Program Manager - Member Experiences
Defence Bank —Melbourne VIC
- Full-time
Quick Apply
Privacy Program Manager
Southern Metropolitan Cemeteries Trust —Springvale VIC
- Part-time
- Analysis skills
- AI
- Café
- Parental leave
3d
Senior Security Technical Program Manager, AWS Security
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- AWS
- Leadership
9d
Project Manager
KBR —Canberra ACT
- Full-time
- Engineering
- Administrative experience
- Business development
- Health insurance
- Annual leave
Technical Program Manager , Infrastructure Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- Construction experience
1d
Manager Program Delivery
Queensland Government —Brisbane QLD
- Negotiation
13d
Victorian Curriculum and Programs Manager
Saints College —North Melbourne VIC
- $79,589 - $118,063 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Leadership
- Work from home
2d
Team Leader - Victims Assistance Program
Windermere —Box Hill VIC
- $124,000 - $130,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
- Health insurance
- Parental leave
10d

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Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations

Amazon Commercial Services Pty Ltd -
Melbourne VIC

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Job Details

Full-time

Qualifications

Master's degree
Team management
Business Administration
AI

Full Job Description

DESCRIPTION

The Senior Manager, Learning Strategy & Programs – AU Operations, leads a team of 10–12 hourly and salaried learning professionals across three verticals: Leader Onboarding & Technical Development, Field Content, Compliance & Automation, and Launch Learning. This role is responsible for designing and delivering scalable, digital-first learning experiences across all miles of AU Operations, including Fulfilment Centers, Sort Centers, Delivery Stations, and On-The-Road.

As the architect of capability development across the AU delivery network, this leader ensures that both leaders and associates are equipped with the skills, knowledge, and tools to execute with excellence. The scope includes leader academy programs, field learning automation, content governance, and end-to-end launch readiness for new buildings.

This is an 18-month fixed-term opportunity covering a period of parental leave. We are looking for experienced program managers proficient in business strategy for this role. It offers a high-impact leadership role at the center of the AU Operations learning agenda.

Key job responsibilities
Lead, coach, and develop a team of learning professionals through regular 1:1s, team cadences, and individual development planning.

Own end-to-end delivery of the AU Learning Programs 3-Year Strategy (2026–2028) across leader development, field automation, and building launches.

Drive the digital transformation of field learning operations — championing an AI-first approach to automation, content governance, and real-time performance dashboards to shift from manual delivery to a scalable, data-driven operating model.

Lead the Learning Academy Consolidation, unifying leader development into a single product with consistent onboarding pathways.

Own launch planning and readiness across 1P and 3P sites, ensuring 100% learning operational readiness for every new building.

Leverage AI and emerging technologies to accelerate scalability, enhance learner experiences, and drive operational efficiency across the network.

Partner with Directors, Site Leads, Function Heads, and the Country Director to align learning priorities with business needs and represent the team in senior forums.

Manage 30+ P0 success metrics, surface risks early, and act as the senior escalation point for complex learning challenges across AU.

A day in the life
Your days blend strategic thinking with hands-on leadership. You might start with a 1:1 coaching session, then join a cross-functional forum on building launch readiness. Afternoons could see you refining the 3-Year Strategy roadmap, exploring how AI can accelerate delivery, or clearing blockers for your team. You'll balance stakeholder engagement, metric reviews, and team development — always thinking digital-first and driving outcomes at pace.

This role requires 5 days per week on-site in Melbourne or Sydney.

BASIC QUALIFICATIONS

7+ years of program or project management experience
5+ years of team management experience
5+ years of working cross functionally with tech and non-tech teams experience
Experience defining and executing program requirements
Experience implementing repeatable processes and driving automation or standardization

PREFERRED QUALIFICATIONS

Experience managing, analyzing and communicating results to senior leadership
MBA

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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program manager (professional services) jobs

Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations

Program Manager – NDIS & Support at Home

Program Administrator

Program Manager, Continuing Care Services, Mental Health, Drugs & Alcohol Service

Manager Commercial Program Delivery

IRAP Program Manager

Senior Program Support Manager

Program Manager - TBI EmployAbility Program

Program Manager, Womens Business Hub - Rooty Hill

Program Activity Manager | Australia Pacific Leaders Program (APLP)

Program Delivery Manager

NFE Associate Program Manager

Program Manager - Member Experiences

Privacy Program Manager

Senior Security Technical Program Manager, AWS Security

Project Manager

Technical Program Manager , Infrastructure Operations

Manager Program Delivery

Victorian Curriculum and Programs Manager

Team Leader - Victims Assistance Program

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