In-Demand Evolution support services Jobs in Melbourne, Vic

Application Specialist
Magentus —Melbourne VIC
- Hybrid work
- Laboratory
- Laboratory experience
- EMR systems
1d
Principal Engineer
News Corp —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
- Parental leave
5d
Data Engineering Lead
HUB24 —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Senior Software Engineer
Teamified —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AI
- Communication skills
Quick Apply
8d
Head of People Business Partnering
Grill'd —Richmond VIC
- Full-time
- Remote
- Leadership
Quick Apply
Principal Enterprise Architect
Workday —Melbourne VIC
- Full-time
- Salesforce
- AWS
- AI
- Flexible schedule
7d
Principal Software Engineer - Mobile
Xero —Hawthorn VIC
- Full-time
- Hybrid work
- AWS
- APIs
- AI
Senior Solutions Architect, Digital Platforms
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- APIs
- Agile
Quick Apply
Senior Security Architect
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- APIs
- Agile
Quick Apply
Medical Director (Part-Time | Telehealth Healthcare | Open to Remote)
easykind —Richmond VIC
- Part-time
- Hybrid work
- Leadership
Quick Apply
Principal Solution Engineer - AI Platform - Hybrid
Flybuys —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Work from home
Senior IAM Engineer
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- APIs
Quick Apply
Business Unit Technical Leader (BUTL)
MIGSO-PCUBED —Melbourne VIC
- Contract
- Sales
- Recruiting
- Leadership
Enterprise OneTrust Consent Architect & Integration Specialist
Tata Consultancy Services —Melbourne VIC
- SQL
- AWS
- Health insurance
Client Service Representative
IQVIA —Melbourne VIC
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
4h
Commercial Development Advisor
bp —Docklands VIC
- Full-time
- Hybrid work
- Management
- Writing skills
- In-person
- Health insurance
2d
Continuous Improvement Specialist
Avant —Melbourne VIC
- Full-time
- Leadership
- Communication skills
3d
Pastoral Care Lead
Ambulance Victoria —Doncaster VIC
- Full-time
- Hybrid work
1d
Senior Developer
Computershare —Melbourne VIC
- Full-time
- Azure
- DevOps
- APIs
- Employee stock purchase plan
- Work from home
22h
Senior Business Analyst
AustralianSuper —Melbourne VIC
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
21h

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Application Specialist

Magentus -
Melbourne VIC

Apply Now

Job Details

1 day ago

Qualifications

Jira
Laboratory experience
Laboratory information management systems
Technical support
Confluence
EMR systems
Business Administration
Application support
AI
Communication skills
Information Technology

Full Job Description

At Magentus, our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data - making care more intelligent, efficient, and accessible. Whether it's supporting clinicians, streamlining operations, or improving patient outcomes, we're here to make a real difference in healthcare through digital innovation.

About the Role

You'll be the first point of contact when clinicians, lab teams, or hospital IT hit a snag with our laboratory and healthcare systems - investigating, troubleshooting, and making sure the fix sticks. The Application Specialist engages with customers and internal stakeholders to investigate and resolve service requests, ensuring timely resolution, clear documentation, and strong communication throughout.

On any given day, you might be replicating a defect reported by a hospital lab, walking a clinician through a workaround, or documenting requirements for the next release.

Key Responsibilities

Provide high-quality customer service and technical application support.
Investigate and replicate reported defects, and document findings for the development team.
Troubleshoot issues and provide solutions for existing applications.
Maintain detailed documentation and updates within the service desk ticketing system.
Work with internal and external stakeholders to gather and document business and non-functional requirements.
Take ownership of assigned service tickets through to resolution.

About You

Essential

Degree or tertiary qualification in Information Technology, Business Administration, Applied Science, or a related discipline.
Hands-on experience with laboratory or clinical systems, such as LIMS or EMR.
Experience in application support or technical support environments.

Desirable

Experience using service desk or development tools such as Jira and Confluence.
Previous experience in the health sector.
Genuine interest in using AI tools to support troubleshooting and streamline day-to-day workflows.

Personal Attributes

Ability to manage multiple priorities in a fast-paced technical support environment.
Strong communication skills and the ability to work under pressure.
Proactive and collaborative team player.
Highly customer-focused with a commitment to service excellence.
Operates with integrity, tact, diplomacy, and empathy when working with stakeholders.

Join Today!

At Magentus, we live our values every day:

One Team – We collaborate and support each other.
Constant Evolution – We embrace change and keep improving.
We Care – About our people, our customers, and our impact.
Make A Difference – We're here to create real, positive change.
Trust – We do what we say and act with integrity.

What's in it for you:

Flexible work options to support work-life balance.
Learning and development programs to grow your career.
A supportive, inclusive team culture.
Opportunities to work across departments and expand your skills.
A purpose-driven company where your work truly matters.

If you like solving puzzles that actually matter to patient care, we'd love to hear from you. Apply now and help us make a difference at Magentus!

Apply Now

Refine Your Search

evolution support services jobs in melbourne, vic

Application Specialist

Principal Engineer

Data Engineering Lead

Senior Software Engineer

Head of People Business Partnering

Principal Enterprise Architect

Principal Software Engineer - Mobile

Senior Solutions Architect, Digital Platforms

Senior Security Architect

Medical Director (Part-Time | Telehealth Healthcare | Open to Remote)

Principal Solution Engineer - AI Platform - Hybrid

Senior IAM Engineer

Business Unit Technical Leader (BUTL)

Enterprise OneTrust Consent Architect & Integration Specialist

Client Service Representative

Commercial Development Advisor

Continuous Improvement Specialist

Pastoral Care Lead

Senior Developer

Senior Business Analyst

I want to receive the latest job alert for evolution support services in melbourne, vic

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