In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Health Safety and Wellbeing Business Partner - Newcastle/Central Coast/Mid North Coast
Estia Health —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Time management
- Employee assistance program
13d
Data Center Technical Operations Engineer, AWS Infrastructure Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Venue Operations Manager
Century —Chatswood NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
DevOps Engineer
Shift —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Parental leave
Service Now - Developer
Downer Group —North Ryde NSW
- Full-time
- Azure
- Computer Science
- CAD
- Parental leave
- Employee assistance program
SASE Network Engineer
The Missing Link —Sydney NSW
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick Apply
AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers
Spectrum Life —Sydney NSW
- Recruiting
Quick Apply
9d
Forward Deployed Engineer
Lyra Technologies —Millers Point NSW
- $105,000 - $147,750 a year
- Full-time
- Hybrid work
- Communication skills
- Referral program
- Free food
Quick Apply
6d
Data Center Technical Operations Engineer, AWS Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Eastern Creek NSW
- Full-time
- AWS
- Bachelor's degree
Critical Environment Technician
Microsoft —Sydney NSW
- Weekend availability
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Director, Support Field Delivery, APJC, AWS Enterprise Support Support
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Bar
- Engineering
- Master's degree
Vice President, Production Services Specialist II, Application Production Services & Engineering
Bank of America —Sydney NSW
- Weekend availability
- Oracle
- Management
- Databases
4d
SCADA Engineer - Energy Solutions
Ampol —Alexandria NSW
- Full-time
- Engineering
- No degree
2d
M365/Azure Senior Engineer
Avanade —Sydney NSW
- Azure
- Management
- Computer Science
After Hours Nurse Manager (Gde 3) - Liverpool Hospital - Perm FT/PT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $79.80 - $81.28 an hour
- Part-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Parental leave
6d
Snr Critical Environment Technician
Microsoft —Sydney NSW
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Data Center Technical Operations Engineer, SYD Colo DCEO
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Electrical experience
- Bachelor's degree
ServiceNow Engineer/Developer/Architect (AU Citizen only)
Accenture —Sydney NSW
- Full-time
- Scripting
- Agile
- Communication skills
Lead Software Engineer - Mobile
Xero —Sydney NSW
- Overtime
- Hybrid work
- APIs
- AI

I want to receive the latest job alert for incident & problem specialist in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

incident & problem specialist jobs near parramatta, nsw

Principal Technical Account Manager (ISV), ANZ Enterprise Support

Amazon Web Services Australia Pty Ltd -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Authentication
Doctoral degree
Computer Science
AWS Certification
Master's degree
AWS
Presentation skills
Bachelor's degree
Risk management
AI
Business
Leadership
Communication skills

Full Job Description

DESCRIPTION

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customer of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Principal Technical Account Manager to support our customers’ creative and transformative spirit of innovation across all technologies, including Artificial Intelligence, Compute, Storage, Database, Data Analytics, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to large Fortune 500 and multi-national organizations.

As a Principal Technical Account Manager, you will directly influence how our largest and/or most strategic Enterprise customers use AWS. You will help executives embrace agility and deliver high impact transformation. You will interface with enterprise architects to understand business drivers and assess application portfolios ensuring that cloud solutions are highly scalable, flexible and resilient. You will serve as an advocate for your customer and help shape the future roadmap of AWS services. This position will require the ability to travel 10% or more as needed

Key job responsibilities

Develop and execute on an operational support strategy that helps our customers continue to grow and be successful on the AWS platform
Explain transformational concepts to executive decision makers and influence their technology strategy
Mentor and role model for your colleagues
Keep your technical skills honed and develop new ones, to make strong contributions in the technology community
Develop a passion for educating, training and enabling cloud solutions experts for a challenging set of customers and circumstances
Build an understanding of enterprise technology adoption
Possess exceptional customer focus and a bias for action; you must work vigorously to earn and keep customer trust while communicating a bold direction that inspires results
Exhibit a passion for operational excellence by solving customer issues while teaching customers to optimize business impact

A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

• 10+ years of technical engineering experience
• Experience in operational parameters and troubleshooting for four (4) of the following: Artificial Intelligence/ Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
• Bachelor’s Degree in Computer Science, Math, or related discipline required, or 11 years of equivalent work experience
• 5+ years of customer-facing experience leading IT transformation
• Internal enterprise or external customer-facing experience as a technical lead
• Experience architecting and operating solutions at scale

PREFERRED QUALIFICATIONS

1+ years of senior level leadership support, or 4+ years of Amazon experience
10+ years of technical specialist, design and architecture experience, or AWS Professional level certification
10+ years of technical engineering experience
• Experience in operational parameters and troubleshooting for five (5) or more of the following: Artificial Intelligence/ Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
• 3+ years leading large technology projects with multiple contributors over many months
• Experience presenting and influencing technology strategy with executives through developers
• Experience managing large scale environments including escalations, incident, problem, and service availability
• Experience working as a technical leader that has personally brought material change to an organization
• Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
• Professional experience architecting and operating solutions built on AWS and/or other cloud offerings
• Experience in information security and risk management including compliance, authentication, federation, encryption, and network security
• Written communication skills including publicly available white papers or other documents
• AWS knowledge and experience managing support and operations for customers that have top line revenue impact on a business
• Advanced Degree (MS, PhD)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Principal Technical Account Manager (ISV), ANZ Enterprise Support

Health Safety and Wellbeing Business Partner - Newcastle/Central Coast/Mid North Coast

Data Center Technical Operations Engineer, AWS Infrastructure Operations

Venue Operations Manager

DevOps Engineer

Service Now - Developer

SASE Network Engineer

AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers

Forward Deployed Engineer

Data Center Technical Operations Engineer, AWS Data Center Engineering Operations

Critical Environment Technician

Director, Support Field Delivery, APJC, AWS Enterprise Support Support

Vice President, Production Services Specialist II, Application Production Services & Engineering

SCADA Engineer - Energy Solutions

M365/Azure Senior Engineer

After Hours Nurse Manager (Gde 3) - Liverpool Hospital - Perm FT/PT

Snr Critical Environment Technician

Data Center Technical Operations Engineer, SYD Colo DCEO

ServiceNow Engineer/Developer/Architect (AU Citizen only)

Lead Software Engineer - Mobile

I want to receive the latest job alert for incident & problem specialist in parramatta, nsw

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Job Seeker Tools

Employer Tools

Browse

Stay Connected