In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Front Office Technical Support Specialist
MNL Technologies —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Quick Apply
7h
Security Operations Centre Specialist
Optus —Macquarie Park NSW
- Azure
- AWS
- Analysis skills
- Parental leave
- Employee discount
3h
Health Safety and Wellbeing Business Partner - Newcastle/Central Coast/Mid North Coast
Estia Health —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Time management
- Employee assistance program
9d
Service Now - Developer
Downer Group —North Ryde NSW
- Full-time
- Azure
- Computer Science
- CAD
- Parental leave
- Employee assistance program
Vice President, Production Services Specialist II, Application Production Services & Engineering
Bank of America —Sydney NSW
- Weekend availability
- Management
- Computer Science
- Administrative experience
1d
SASE Network Engineer
The Missing Link —Sydney NSW
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick Apply
Data Engineer
Rabobank —Sydney NSW
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
- Annual leave
- Parental leave
12d
Data Center Technical Operations Engineer, AWS Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Eastern Creek NSW
- Full-time
- AWS
- Bachelor's degree
AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers
Spectrum Life —Sydney NSW
- Recruiting
Quick Apply
5d
Director, Support Field Delivery, APJC, AWS Enterprise Support Support
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Bar
- Engineering
- Master's degree
M365/Azure Senior Engineer
Avanade —Sydney NSW
- Azure
- Management
- Computer Science
Critical Environment Technician
Microsoft —Sydney NSW
- Weekend availability
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Forward Deployed Engineer
Lyra Technologies —Millers Point NSW
- $105,000 - $147,750 a year
- Full-time
- Hybrid work
- Communication skills
- Referral program
- Free food
Quick Apply
2d
Regional Director, Services Sales & Falcon Complete - JAPAC
CrowdStrike —Sydney NSW
- Full-time
- Management
- Sales
- Master's degree
- Parental leave
Snr Critical Environment Technician
Microsoft —Sydney NSW
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Data Center Technical Operations Engineer, SYD Colo DCEO
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Electrical experience
- Bachelor's degree
ServiceNow Engineer/Developer/Architect (AU Citizen only)
Accenture —Sydney NSW
- Full-time
- Scripting
- Agile
- Communication skills
Senior Engineer, Platform Engineering
Optus —Macquarie Park NSW
- AWS
- No degree
- Communication skills
- Parental leave
- Employee discount
After Hours Nurse Manager (Gde 3) - Liverpool Hospital - Perm FT/PT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $79.80 - $81.28 an hour
- Part-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Parental leave
2d
Lead Software Engineer - Mobile
Xero —Sydney NSW
- Overtime
- Hybrid work
- APIs
- AI

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incident & problem specialist jobs near parramatta, nsw

Front Office Technical Support Specialist

MNL Technologies
Sydney NSW

Quick Apply

Job Details

Full-time
7 hours ago

Qualifications

Desktop support
Microsoft Excel
Management
Technical support
SQL
Scripting
SharePoint
Financial services
Communication skills
Office experience

Full Job Description

Front Office Technical Support Specialist

Location: Sydney, Australia
Contract: 12 Months
Work Arrangement: On-site
Work Authorization: Australian work authorization required

About the Role

We are seeking an experienced Front Office Technical Support Specialist to provide dedicated on-site technology support to approximately 20 users within a financial services trading and operations environment in Sydney.

This is a hands-on L1/L2 support role suited to someone who is comfortable working directly with front-office users, troubleshooting issues under time pressure, and collaborating with regional APAC and US technology teams.

Key Responsibilities

Provide responsive, hands-on L1/L2 technical support to trading and operations users on the trading floor.
Troubleshoot and support Windows, Active Directory, SharePoint, local networks, storage, and data center infrastructure.
Support and troubleshoot user-facing tools developed using Microsoft Excel, VBA, and Python.
Build, configure, manage, and retire Linux virtual machines in accordance with standard operational procedures.
Assist with storage strategy, data migration, and knowledge transfer activities.
Monitor, troubleshoot, and resolve infrastructure and end-user technology issues.
Escalate complex incidents and coordinate resolution with APAC and US technology teams.
Maintain clear technical documentation and follow established operational and change-management processes.

Required Skills & Experience

Previous technical support experience within financial services, preferably in a front-office, investment banking, or trading-floor environment.
Strong practical experience with:
Active Directory
Microsoft SharePoint
Local network infrastructure
Storage environments
Windows desktop/user support
Hands-on experience building and managing Linux VMs.
Practical scripting/automation experience using VBA and Python.
Strong troubleshooting and problem-solving skills.
Ability to prioritize and respond effectively in a high-pressure trading environment.
Excellent communication skills and the ability to work directly with traders, operations users, and technology teams.
Australian work authorization is mandatory.

Desirable Skills

Basic database support experience, including SQL and SQL estate management.
Experience supporting front-office trading platforms such as Fidessa or Triton.
Experience with storage migration projects.
Familiarity with infrastructure lifecycle management.
Experience working with distributed technology teams across APAC and the US.

Ideal Candidate

The ideal candidate is a technically strong and methodical support professional who enjoys working directly with business users and can quickly diagnose and resolve issues in a demanding financial-services environment.

If you have experience supporting trading-floor users and a strong combination of desktop support, infrastructure, Linux, scripting, and financial-services technology, we would like to hear from you.

Please apply with your updated CV/resume outlining your relevant financial-services and technical support experience.

Application Question(s):

Please mention the Visa Type you hold.

Work Authorisation:

Australia (Required)

Location:

Sydney NSW (Required)

Work Location: In person

Quick Apply

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Front Office Technical Support Specialist

Security Operations Centre Specialist

Health Safety and Wellbeing Business Partner - Newcastle/Central Coast/Mid North Coast

Service Now - Developer

Vice President, Production Services Specialist II, Application Production Services & Engineering

SASE Network Engineer

Data Engineer

Data Center Technical Operations Engineer, AWS Data Center Engineering Operations

AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers

Director, Support Field Delivery, APJC, AWS Enterprise Support Support

M365/Azure Senior Engineer

Critical Environment Technician

Forward Deployed Engineer

Regional Director, Services Sales & Falcon Complete - JAPAC

Snr Critical Environment Technician

Data Center Technical Operations Engineer, SYD Colo DCEO

ServiceNow Engineer/Developer/Architect (AU Citizen only)

Senior Engineer, Platform Engineering

After Hours Nurse Manager (Gde 3) - Liverpool Hospital - Perm FT/PT

Lead Software Engineer - Mobile

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