In-Demand Technical support Jobs in Docklands, Vic

ICT Support Technician
Capital Com Australia Services Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Management
- Administrative experience
- In-person
Quick Apply
14d
IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
6d
ICT Technician - Term 4 start
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Communication skills
1d
IT Specialist, Regional Support
Saputo Inc. —Melbourne VIC
- Full-time
- Azure
- Warehouse
- APIs
1d
Oracle Service Desk Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- ERP systems
9d
IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
- Software troubleshooting
- Customer service
- Employee assistance program
10d
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
Service Desk Analyst
Parliament of Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
10d
ICT Product Manager: Digital Evidence Management Systems
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
- Leadership
- Communication skills
10d
IT Service Desk Team Leader
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
9d
Senior Systems Engineer - Intergrated Product Support (IPS)
World Kinect Corporation —Melbourne VIC
- Full-time
- Management
- Maintenance
- Analysis skills
Level 3 Senior Product Technical Support Engineer, AVP
State Street —Melbourne VIC
- Full-time
- Management
- Computer Science
- Engineering
1d
Senior Systems Administrator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Annual leave
- On-the-job training
7d
ICT Product Manager: Digital Evidence Management Systems
Victoria Police —Melbourne City Centre VIC
- Full-time
- Agile
- Leadership
- Communication skills
10d
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Student – Casual Technical Support
Machinery Company —Melbourne VIC
- $34 - $35 an hour
- Part-time
- Hand tools
Quick Apply
14h
Lead ICT Support Technician
OneWorld Rental - Global Technology Hire —Mordialloc VIC
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- Bachelor's degree
Quick Apply
1h
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
9d
ICT Customer Support Officer
Melgrand —Thornbury VIC
- $78,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
7d

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technical support jobs near docklands, vic

ICT Support Technician

Capital Com Australia Services Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$80,000 a year
14 days ago

Qualifications

Jira
Management
LAN
Administrative experience
DHCP
Confluence
ITIL
WAN
DNS
System installation
Communication skills

Full Job Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment? Join our team at Capital.com as an ICT Support Technician, where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you!

Responsibilities:

Receiving and handling user requests in the scope of IT support, including responding to inquiries about software and hardware problems.
Determining software and hardware requirements to diagnose and provide solutions to user issues.
Preparation of user equipment, and diagnostics of the technical condition of the equipment before sending it for repair, including repairing and replacing peripheral equipment such as terminals, printers, and modems.
Installing and downloading appropriate software, and adapting existing programs to meet users' requirements.
Creating user instructions and keeping them up to date.
Access granted to internal services/applications, ensuring efficient use of applications and equipment.
Administration of the corporate messenger and mail system.
Keeping and maintaining IT Assets inventory.
Assistance in device purchasing including communication with suppliers.
Assistance in device management.
Supporting and implementing computer networks as required for internal service and access provisioning.

Requirements:

At least 3 years of relevant experience.
Strong interpersonal skills.
Confident knowledge of the PC hardware, software, and various OS.
Responsible attitude to assigned tasks, and attentiveness.
Practical experience in managing global corporate IT systems (Google Workspace, Mobile device management solutions - like Manage Engine, Identity providers - like Okta).
Excellent problem-solving skills and ability to diagnose and resolve technical issues.
Strong communication skills, both written and verbal.
Experience with IT Asset Management Systems.
Experience in a self-driven role within a technology-focused organization.
Asana service administration experience.

Preferred Qualifications:

Knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.).
Understanding of ITIL.
Experience with Jira/Confluence.
Proficient in Mobile Device Management (MDM) and identity providers like Okta.
Experience selecting, installing, and configuring audio systems in meeting rooms.

Pay: $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in docklands, vic

ICT Support Technician

IT Systems Support Analyst

ICT Technician - Term 4 start

IT Specialist, Regional Support

Oracle Service Desk Officer

IT Support Level 2

Installer Support, Technical Specialist

Service Desk Analyst

ICT Product Manager: Digital Evidence Management Systems

IT Service Desk Team Leader

Senior Systems Engineer - Intergrated Product Support (IPS)

Level 3 Senior Product Technical Support Engineer, AVP

Senior Systems Administrator

ICT Product Manager: Digital Evidence Management Systems

Senior System Development Engineer, Core Networking (Relocation support available)

Principal Technical Account Manager (ISV), ANZ Enterprise Support

Student – Casual Technical Support

Lead ICT Support Technician

End User Technical Support Consultant

ICT Customer Support Officer

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