In-Demand Technical support Jobs in Docklands, Vic

ICT Support Technician
Capital Com Australia Services Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Management
- Administrative experience
- In-person
Quick Apply
13d
IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
6d
IT Specialist, Regional Support
Saputo Inc. —Melbourne VIC
- Full-time
- Azure
- Warehouse
- APIs
12h
Oracle Service Desk Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- ERP systems
8d
IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
- Software troubleshooting
- Customer service
- Employee assistance program
9d
Service Desk Analyst
Parliament of Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
9d
IT Service Desk Team Leader
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
8d
Level 3 Senior Product Technical Support Engineer, AVP
State Street —Melbourne VIC
- Full-time
- Management
- Computer Science
- Engineering
9h
Senior Systems Administrator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Annual leave
- On-the-job training
6d
ICT Product Manager: Digital Evidence Management Systems
Victoria Police —Melbourne City Centre VIC
- Full-time
- Agile
- Leadership
- Communication skills
9d
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
8d
ICT Customer Support Officer
Melgrand —Thornbury VIC
- $78,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
6d
Information Technology Support Officer
State Emergency Service Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Rotating roster
7d
Information Technology Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Analysis skills
- Communication skills
7d
IT Field Technician
ITECHNOLOGY AUSTRALIA —Victoria Park VIC
- Up to $33.50 an hour
- Full-time
- Software troubleshooting
- In-person
Quick Apply
1d
Systems Administrator
Sourceo —Brooklyn VIC
- Full-time
- Azure
13h
Desktop Support Officer - Site Lead (Education)
Centorrino Technologies —Deer Park VIC
- $80,000 - $100,000 a year
- Full-time
- Communication skills
Quick Apply
2d
Network Administrator
ARIMGSAS —Melbourne VIC
- $82,000 - $92,000 a year
- Full-time
- Management
- Computer Science
- ERP systems
- Annual leave
- Work from home
Quick Apply
1d
ICT Technician - Term 4 start
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Communication skills
17h
IT Service Desk Analyst
Mercy Health Australia —Richmond VIC
- $72,000 a year
- Full-time
- Communication skills
- Time management
1d

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technical support jobs near docklands, vic

ICT Support Technician

Capital Com Australia Services Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$80,000 a year
13 days ago

Qualifications

Jira
Management
LAN
Administrative experience
DHCP
Confluence
ITIL
WAN
DNS
System installation
Communication skills

Full Job Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment? Join our team at Capital.com as an ICT Support Technician, where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you!

Responsibilities:

Receiving and handling user requests in the scope of IT support, including responding to inquiries about software and hardware problems.
Determining software and hardware requirements to diagnose and provide solutions to user issues.
Preparation of user equipment, and diagnostics of the technical condition of the equipment before sending it for repair, including repairing and replacing peripheral equipment such as terminals, printers, and modems.
Installing and downloading appropriate software, and adapting existing programs to meet users' requirements.
Creating user instructions and keeping them up to date.
Access granted to internal services/applications, ensuring efficient use of applications and equipment.
Administration of the corporate messenger and mail system.
Keeping and maintaining IT Assets inventory.
Assistance in device purchasing including communication with suppliers.
Assistance in device management.
Supporting and implementing computer networks as required for internal service and access provisioning.

Requirements:

At least 3 years of relevant experience.
Strong interpersonal skills.
Confident knowledge of the PC hardware, software, and various OS.
Responsible attitude to assigned tasks, and attentiveness.
Practical experience in managing global corporate IT systems (Google Workspace, Mobile device management solutions - like Manage Engine, Identity providers - like Okta).
Excellent problem-solving skills and ability to diagnose and resolve technical issues.
Strong communication skills, both written and verbal.
Experience with IT Asset Management Systems.
Experience in a self-driven role within a technology-focused organization.
Asana service administration experience.

Preferred Qualifications:

Knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.).
Understanding of ITIL.
Experience with Jira/Confluence.
Proficient in Mobile Device Management (MDM) and identity providers like Okta.
Experience selecting, installing, and configuring audio systems in meeting rooms.

Pay: $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in docklands, vic

ICT Support Technician

IT Systems Support Analyst

IT Specialist, Regional Support

Oracle Service Desk Officer

IT Support Level 2

Service Desk Analyst

IT Service Desk Team Leader

Level 3 Senior Product Technical Support Engineer, AVP

Senior Systems Administrator

ICT Product Manager: Digital Evidence Management Systems

End User Technical Support Consultant

ICT Customer Support Officer

Information Technology Support Officer

Information Technology Support Officer

IT Field Technician

Systems Administrator

Desktop Support Officer - Site Lead (Education)

Network Administrator

ICT Technician - Term 4 start

IT Service Desk Analyst

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